IT Analyst

Michael Lee

**** ******** ******* **. ***********, VA 22153 571-***-**** ****.*.******@*****.*** US Citizen

Education

BACHELOR’S DEGREE VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY DECEMBER 2015

Major: Business Information Technology – Decision Support Systems

Dean’s List: Spring 2012, Spring 2013, Spring 2015

Experience

ASSOCIATE SYSTEMS ANALYST JANUARY 2016– DECEMBER 2016 FIDELITY INVESTMENTS

Gathered requirements needed to construct the user interface and database for Wireless Stats Rewrite Project.

Planned, created, assigned, and sized user stories using Agile methodology for each iteration using Jira.

Constructed statistical trend charts and graphs with various cellphone data to help the business make better decisions.

Developed Tableau reports using SQL that visualize and contain statistics, trends, and other data for the business to monitor.

Collaborated with various members from Quality Assurance, Data Architecture, Systems Analysts, and Development teams to deliver goals for each sprint on time and to work around any encountered blockers.

IT INTERN JUNE 2014– DECEMBER 2014 ASCOM NETWORK TESTING

Upgraded company’s hardware and software working on the PC Migration project, collaborating with partner IBM.

Installed and repaired company’s hardware and software working on the PC Migration project.

Performed as lead role in preparing and imaging over 150 PCs in Reston, VA; Dubai, UAE; and Subang Jaya, Malaysia.

Transferred data to newly imaged PCs to ensure productivity increase and minimal downtime.

Created technical documentation describing instructions on how to image or repair a new PC.

Provided technical assistance to customers with Microsoft applications, BitLocker keys, peripherals, LAN, and other hardware and software issues.

ASSISTANT PROJECT ENGINEER FEBRUARY 2017 – AUGUST 2017 LEE CONSTRUCTION

Monitored and reported daily activities on progress from various job sites.

Enforced safety and legal regulations while on job sites.

Assisted contractors with installation of metals.

CASHIER SEPTEMBER 2017 – CURRENT WHOLE FOODS MARKET

Operate cash registers efficiently, while correctly entering the price look-up codes and making sure all items are accounted for.

Ensure that all customers received warm greetings at the register and offer assistance to their vehicles if needed.

Maintain knowledge of scheduled promotions and discounts as well as store merchandise and location.

Skills

Programming Languages:

Java

Python

VB.NET

VBA

Database Tools:

SQL

Tableau

PL/SQL Developer

Hadoop

XML

Other Languages and Skills:

XHTML/HTML5

PHP

CSS

Jira

Microsoft Office

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