Customer Service
Resume:
CURRICULUM VITAE
OF
MERCIA JAPHTA
Residential Address
Mandela Village
Uitenhage
6229
Cell: 074-****-***/061-****-***
Email: ***************@*****.***
PERSONAL DETAILS
Identity Number: 880**********
Language Proficiency: Xhosa, English and Afrikaans
Nationality: South African
EDUCATIONAL QUALIFICATION
Career Objective
My career objective is to become a Business Manager, and I would like to further my studies by obtaining a degree in Business Management, that will help me to manage the Business efficiently, effectively and economically. The motive behind my entire objectives is to provide better customer service.
TERTIARY EDUCATION
Business Management
Computer Literacy
Excel, MS Word, Power Point, Internet, Windows XP, Accessory.
Albert Einstein Collage
Secondary Qualification
2006
Gamble Street Secondary
Uitenhage
Matric
.
Employment History
Name of Company: Jumbo Fashion Crew
Position Held: Administration Clerk
Period: 2013 to date
Duties
Cashing up cashiers money for the day
Sorting and distribution of incoming Emails and filing
Perform general administration services including filing, capturing stock and sending stock out.
Controlling cash in and out of safes
Preparing banking
Managing change and float
In 2013 I was appointed as acting branch Manager for the period of four Months which gave me much more exposure and experience on how to operate under pressure and meet dead-lines.
Name of Company: Walton’s Stationary (PTY) LTD
Position Held: Shop Assistant
Period: 2007 to 2008
Reason for leaving: Contract expired
Duties
Receiving, labeling, capturing and sending stock out.
Name of Company: Siyahamba Funeral Assistant
Position Held: Administration Clerk
Period: 2009 to 2010
Reason for leaving: Contract expired
Name of Company: Debonnairs
Position Held: Cashier
Period: 2008 to 2009
Reason for leaving: Contract expired
REFERENCES
Name: I N Myozolo
Title: Mrs.
Occupation: Store Manager
Work No. 041-***-****
Name: Sinethemba Nelana
Title: Mr.
Occupation: Assistant Manager (Jumbo Fashion Crew)
Cell: 078*******
Work No. 042*******
Name: Janine seekoei
Title: Mrs.
Occupation: Receiving Clerk (Jumbo Fashion Crew)
Work No. 041-***-****
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