Senior Payroll Analyst

IMRAN RAHAMATTULA

+91-983******* Gender: Male

**********@*****.*** DOB: 31st Oct, 1989

PERSONAL SKILLS

Good Learning Curve.

Ability to quickly understand any Concept (Including Technical & Non-Technical).

Problem solving attitude, Completing task under the given Time.

Good Communication and Management skills (Team Managing).

Typing Speed more than 60 WPM.

TECHNICAL SKILLS

Creating and handling databases at central (server) level.

Creating queries for any kind of problem relating database.

Creating Database objects and instances.

Performing Database Restore and Backup.

Designing tables and queries to meet the requirements for the process/organization.

Hands on experience on the following tools:

i)Live-Person

ii)Amdocs CRM

iii)Workday

iv)Sales-force CRM

v)e-fulfillment

vi)Check Tracker

vii)Imaging

viii)Microsoft Outlook

ix)Microsoft SQL Server

x)Microsoft Office tools such as Excel, Word, Power-point, etc.

xi)Work Allocation Tool

xii)PACE

xiii)Mango DB

WORK EXPERIENCE

VALTO LTD.

DURATION: 8 Months (March 2012 - November 2012)

JOB PROFILE: DEO (Data Entry Operator)

Worked as a Part-Time Data Entry Operator.

Feeding the details of the PAN CARD details of Customer into the system.

SUTHERLAND GLOBAL SERVICES PVT LTD.

DURATION: 14 Months (June 2013 - August 2014)

JOB PROFILE: IT Consultant

Worked as IT Consultant for AT&T Client.

Providing Client service knowledge.

Use of Live-Person tool to interact with the customers and resolve their queries/issues using Amdocs CRM.

Use of various networking tools to narrow down the issue and fix it.

End to End use of Amdocs CRM.

TINYOWL PVT LTD.

DURATION: 10 Months (December 2014 - August 2015)

JOB PROFILE: Database Management Executive

TinyOwl was a start-Up company that dealt with Online Food Delivery via Android app of the same name.

Use of Mango database to update the new restaurants that had agreement with TinyOwl.

Checking the health of the database on a daily basis. Update new version if required.

Ensuring Data analysis, Data categorization, Data sanitation, etc. on a daily basis.

AON/ALIGHT SOLUTIONS

DURATION: PRESENT (February 2016 - Currently working)

JOB PROFILE: Senior Payroll/Delivery Analyst

Started working a Payroll Analyst for AON, primarily deal with Payroll activities for Goodyear Client.

End to End Payroll processing (US Payroll).

Subject Matter expert for Payroll and WFA.

SPOC between onshore and Offshore teams.

Maintaining & compiling daily MIS reports.

Finding automation opportunity within the assigned process.

Accountable for Time file validation, Payroll processing, Integration monitoring and validation,

off -cycles & Over payment process.

Collaborate with onshore team/client on regular basis for planning, identifying & resolving

service delivery issues.

Payroll Activities include ensuring that On-Cycle/Off-Cycle checks are provided at the right time to the Client.

Use of Workday to review the accounts and checks.

Daily following up with Check tracker/e-fulfillment to make sure Overpayment are being tracked and handled.

Use of Sales-force CRM to monitor tickets/queries/issues from the Client and resolve it in a timely manner.

Other activities include handling developmental training for the new hires, conducting learning session for the new updates and scenarios.

Perform audits of the data entered by the team to ensure quality of the team’s deliverable's.

Assisting team, on-shore team and clients with complex Payroll queries.

SOP building and process documentation as required.

Prepare team schedules and training calendar.

Submitted innovative ideas to reduce the average processing time as well as cost reduction

Monitoring of Integration on a daily basis, Integration error-handling & Integration reconciliation done on a weekly basis.

Ensuring settlement integration, settlement reports are done in a timely manner since it is time delicate.

Queue management for Sales-force tickets and their audits.

Achievements & Extra Curricular Activities

1)Winners of Inter-College Football Tournament in 2012.

2)3rd place for the best agent of the Quarter in 2014.

3)Runner-up for the best agent of the Quarter in 2013.

4)Winners of the AON Football League Tournament in 2016 & 2017.

5)Video & Photo Editing using soft-wares like Adobe Premier, Adobe After Effects, Adobe Photoshop.

EDUCATIONAL QUALIFICATION

Completed SSC from Padua High School, Mumbai University in 2005.

Completed HSC from SIWS College, Mumbai University in 2008.

Completed TY B.Com from Oriental College, Mumbai University in 2013.

ADDITIONAL QUALIFICATION

Graduated from NIIT (GNIIT) in February 2012 with First Class. Courses include C#, C++, SQL Server, Oracle Database, ASP.Net, ADO.Net, HTML, XML, PHP.

PERSONAL INFORMATION

Nationality : Indian

Marital Status : Married

Residential Address : Room No. 303, Tulsi Vihar Bldg, House No. 0238/02,

Sector - 36, Seawoods (W), Navi Mumbai - 400706.

Languages : English, Hindi, Tamil & Marathi.

Interests & Hobbies : Music, Movies, TV Series, Trekking, Travelling, Swimming

Football, Volleyball, Carrom, Snooker, Pool, Bowling, Cricket.

Strengths : Hard-working, Team Player, Supporting Role, Accuracy, Disciplined, Punctual.

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