Administration

RASHA REFAT

Victorea area

Mobile : 012******** - E-mail : ***********@*****.***

OBJECTIVE:

Seeking a challenging position in a successful organization related to my professional experience where I can enhance and promote my career by being an effective member of an executive team.

QUALIFICATION:

Bc. Of Commerce June 1999, Faculty of Commerce & Business Administration (Accounting Department), Cairo University.

WORK EXPERIENCE:

December 2014 –august 2016 at Canadian International College “CIC”

Office manager and mentor in the Mentoring Unit

●Sending, receiving mails and arranging appointments, meetings for the dean.

●Follow up leaners GPAs.

●Identify learners with high and low scores

●monitoring attendance and punctuality of learners.

●listening to and helping learners resolve a range of issues that are creating barriers to learning.

●maintaining accurate records and preparing written reports and evaluations.

●Prepare the needed reports to present to the university management

●Handle the special cases

●Prepare classes schedules and exams schedules.

May 2011 – December 2014 at Sun Rise for Property

Team Operator

●Set sales forecast for each team members

●Handle any conflict with the customers

●Review and maintained the sales plan and process.

●After sales follow up.

●Provide the sales report to the management

April 2008 – April 2011 at Well-pond Company

Office Manager

●Organize and schedule meetings and appointments

●Manage the Management office facilities

●Keep constant contact and communication with the Management wherever he is to report on a daily basis

●Handle and distribute incoming and outgoing mail

●Keep-up time schedules and appointments

●Keep office clean and well organized

April 2008 – April 2011 at Nado real estate Company

Office Manager

●Organize and schedule meetings and appointments

●Manage the Management office facilities

●Keep constant contact and communication with the Management wherever he is to report on a daily basis

●Handle and distribute incoming and outgoing mail

●Keep-up time schedules and appointments

●Keep office clean and well organized

LANGUAGES:

Arabic: Mother Tongue.

English: Very good.

COMPUTER SKILLS:

Microsoft Office. (Word, Excel, PowerPoint and Outlook)

Excellent practical knowledge on the Internet

INTERESTS & SOCIAL SKILLS:

Driving license

Excellent Communication Skills

PERSONAL DATA:

Birth Date : 14th., November 1979

Nationality : Egyptian.

Marital Status : Married

REFERENCES:

Available upon request

Contact this candidate