Susan Cote

SUMMARY

Sales professional offering 10 years experience in sales in a retail setting. Specializes in quickly determining customers needs, with a particular talent for developing trusting relationships. Confident resourceful abilities which allow learning new procedures quickly.

774-***-****

ac3klc@r.postjobfree.com

60 Dexter Street

Pawtucket, RI, 02860

EXPERIENCE

Home Furnishing Consultant

Raymour & Flanigan Jul 2015 to Oct 2017

Maintain constant presence on sales floor to assist customers. Developed personal relationship with customer for future purchases. Proactively contacted local businesses to increase customer base.

Have extensive product knowledge to answer all customers questions. Recommend solutions as well as additional items to increase sales.

Advised customers with custom made special orders.

Assisted in store-wide events including sales, fundraisers and special promotions.

Assistant Framer

Michaels May 2013 to Jul 2015

Created rapport with customers assisting design choices for custom framing. Explained benefits of upgrading using additional products to increase sales. Managed opening and closing shifts as needed.

Responsible for all methods of framing construction. Part-time Floral Designer.

Achieved Grumbacher Certification thru Michaels and taught painting classes.

Assistant Manager

Deanna's Tobacco & Cigar Shop Jun 2010 to Apr 2013

Responsible for opening and closing store when scheduled.

Initiated and implemented designs for ads and merchandize displays. Responsible for inventory and reordering.

Shared product knowledge with customer while making suggestions. Placed special merchandize orders for customers.

EDUCATION AND TRAINING

Bridgewater State College Bridgewater, MA

Art/Graphic Design

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