Wilhemenia Dauphin
**** ******* **** • Elmont, NY 11003 • 917-***-**** • ************@*****.***
PROFILE
Medical Assistant graduate with solid medical management skills • Fluent in French and Haitian Creole Trained in phlebotomy, venipuncture, urinalysis, specimen collection and other office clinical procedures • Passion for providing supportive patient care.
EDUCATION
Mildred Elley School, New York, NY Sept/2016
Associate of Occupational Studies in Medical Assisting
Relevant coursework: Medical Terminology, Medical Law and Ethics, Medical Emergencies, Anatomy and Physiology, Microbiology.
Manhattan Institute, New York, NY Jun/2014
Dialysis Technician
Big Apple Training Center, Bronx, NY Sept/2013
Certified Nursing Assistant
SKILLS/CERTIFICATIONS
Administrative: Medical Office Administration/Management, Medical Manager 10.0, CPT-4, ICD-9 Coding, HCPCS, All scripts, Atlas
Clinical: Take vital signs, EKG’s, CPR, and visual acuity examinations, aseptic techniques, clinical office procedures
Laboratory: Phlebotomy, venipuncture, urinalysis, specimen collection.
Certifications: CPR Certified
EXPERIENCE
Northwell Physician Partners, New Hyde Park, NY March/2017- Oct/2017
Medical Assistant Internal Medicine
Triaged, interviewed, and measured patients’ vitals (BP, Temp, Weight, Height)
Registered patients’ most recent medications, immunizations, colonoscopy, mammography, and bone density on the AEHR
Performed venipunctures, various diagnostic procedures and ancillary tests (e.g. EKG, glucose, PT/PTT and INR, Hba1C, spirometry, rapid influenza and strep, throat culture, oxygen level, urinalysis, urine culture, urine microscopic, and urine micro albumin)
Assisted Provider shooting an X-ray and developed the films
Obtained depression screening test
Pre-visited patient’s chart planning with providers
Administered immunizations on the AEHR
Opened notes for providers when patients were on Coumadin management
Educated patient how to do or collect certain tests
Called patients for lab results, mailed or faxed results, and checked voicemail
Ensured the exams rooms were cleaned and fully stocked with supplies
Monitored inventory of medical supplies and ordered them when necessary
Assured efficient flow of patients through the office
Completed requisitions, labeled, code and routed specimens to standard procedures
Checked and completed required logs (urinalysis, influenza, strep test, PT/INR, and the controls, temperature from refrigerator)
Mobile Health, New York, NY Sept/2016 – Present
Medical Assistant/ Receptionist (Per Diem)
A Busy Occupational Health, Primary Care, and Pediatric Facility
Float to various sites (Hempstead, Bronx, Manhattan, Queens, and Staten Island).
Greet and log in-patient demographics on arrival at office or clinic.
Contact medical facilities or departments to schedule patients for procedures, admission or appointments.
Perform general office duties such as answering telephones and completing insurance forms.
Authorize drug refills and provide prescription information to pharmacies.
Demonstrate proficiency in taking patients’ medical histories and vital signs.
Perform venipuncture, various diagnostic procedures and ancillary tests (e.g. EKG, Rapid Throat Culture, Urinalysis, Drug Testing Panel, Respiratory Fit Test, Color Vision Test, and Eye Test).
Recorded patients’ medical histories, vital statistics and information such as test results in medical records.
Brooklyn Hospital Center, Brooklyn, NY Mar/2016 – March/2017
Medical Assistant (Per Diem) in Emergency Department
Triaged patients and interviewed them to obtain medical information and measure their vital signs, weight, and height`
Performed phlebotomy, U-preg, Urinalysis, Urine culture, strep A, blood glucose testing, EKG’s.
Collaboratively worked with all members of medical teams: Doctors, Nurse Practitioners, LPNs, and ancillary staff to provide an optimal level of care to a diverse multicultural populations
Prepared treatment rooms for patient examinations, kept the rooms neat and clean.
South Shore Health Care, Freeport, NY Jul/2014 – Aug/2015
Certified Nursing Assistant
Answered calls for help and observed changes in a patients’ conditions or behaviors
Fed, bathed, dressed and took patients’ vital signs
Escorted patients to medical appointments
Entered patients’ information into the database.
Daughters of Jacob Nursing Home, Bronx, NY Jul/2013 – Jul/ 2014
Certified Nursing Assistant
Cared for patients and assured their safety
Recorded patients’ information in manual and computerized logs
Performed basic operation and maintenance of the medical equipment
Administered enemas, douches and dressings as directed.