Manager Professional Experience

Sarah Pletcher

**** * ****** *** #** • Anaheim, CA 92804

714-***-**** • *****.********@**********.***

• Effective ASL & SEE communication

• Listening and Communication Skills

• Detail Oriented and Innovative

• CPR Certified

• Ethical behavior and professional judgment

• Excellent articulation skills

• Advanced Task Management and Leadership Skills

PROFESSIONAL EXPERIENCE

Twin Town Treatment Center, Orange, CA, USA 2014-2017 Resident Adolescent Counselor, Per Diem Counselor

Case Management, Counseling, Co-ordination of Care, Intake and telephone reception, Assessments, Follow-up with Clients, Collecting, labeling and shipping urinalysis drug screenings, Treatment/Recovery planning, Discharge planning and documentation La Brique Steakhouse, Huntington Beach, CA, USA 2010-2011 Food Server

Accurately ringing all orders into the POS system, Promptly and accurately take food and beverage requests, ensure immediate service, frequently checking on guests, learned the menu expertly, calmly respond to angry guests and notify a Manager if applicable,

North Orange County Community College District, Cypress/Anaheim, CA, USA 2007-2008 Sign Language Interpreter, Sign Language Interpreter for the Developmentally Disabled Deaf Adults Interpreting teacher-student interactions, class participation, questions and meetings Starbucks Coffee Co, Buena Park, CA, USA 2007-2009 Barista

Accurately ringing all orders into the POS system, Promptly and accurately take food and beverage requests, ensure immediate service, frequently checking on guests, learned the menu expertly, calmly respond to angry guests and notify a Manager if applicable, Unpacking and arranging shipment orders, marking foods, dating products, mixing prep and cleanup.

Medieval Times Dinner and Tournament, Buena Park, CA, USA 2006-2007 Food Server

Promptly and accurately take food and beverage requests, ensure immediate service, frequently checking on guests, calmly respond to angry guests and notify a Manager if applicable, delegating guest’s orders to the bar, clean up and prepping tables.

EDUCATIONAL BACKGROUND

Intercoast College, Orange, CA, USA

Drug & Alcohol Counseling Certification 2013-2014

Kentwood High School, Kent, WA, USA

Graduating class of 200*-****-****

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