Al Coleman

**** ******** **** ** ***.#**** Houston, TX, 77082 Mobile: 228-***-**** ac3k7w@r.postjobfree.com

Information Technology Specialist

Network and Systems Administrator/ Network Support Analyst

Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs.

15+ years of Wintel server environment.

Detailed experience with MS Exchange, Active Directory,

Designed and implemented new data center facilities, disaster recovery networks, and high speed gigabit networks using IBM,SQL, MCSE, Dell and Cisco equipment, Microsoft NT and MS Office Suite in a High Pressure Printing environment

LAN/WAN Engineer with extensive experience in the design, implementation, administration, troubleshooting and support of Windows NT and Novell Networks

Proficient with all MS Office suites

Certifications

Pursuing CCNA Certification

Technical Summary

Hardware:

Desktops, Servers, Laptops, Modems, Network Cards, Mother Boards, Printers, Scanners, Routers, Hubs, Switches, VPN/Firewalls and Proxies

Software

BlackBerry Enterprise Server, SharePoint, Microsoft XP –Windows 7, Microsoft Window Server 2003 & 2008, Microsoft Exchange 2003 and 2007, Citrix MetaFrame XP,Citrx ZenApps, Citrix Presentation 4.5, Cisco Unity, Lotus Notes r5, 7, & 8, Microsoft Exchange 2k and 2k7, Remedy, Novell NetWare 4.11-5, MS-Windows 95, 98, ME, NT 4.0, XP, MS-Windows 2k/2003, MS-Office 2000 Pro, MS-Office MS-Mail/Exchange Server, Great Plains, AutoCAD, WinFax Pro, Netscape Navigator, MS-Internet Explorer, DNS, WINS, DHCP, Active Directory, NDS, PC Anywhere 10.5, Adobe Photoshop, Dameware NT, Adobe Streamline, Macromedia Freehand 10, PC transplant, Spector 360, Power Shell scripting

Networking:

Cisco Switches/Routers, Pix Firewalls, TCP/IP, Veritas, NIS/NFS, DNS, DHCP, HTML, PHP, Active Directory, WINS, Ethernet, Fast Ethernet, ISDN, T-1, Cable/DSL

Professional Experience.

NorthStar Memorial Group, Houston,TX July 2017– Dec.2017

Network Systems Administrator

• Manage Sonicwall firewall GMS

• Configure HP, Aruba, and Cisco Switches

• Created groups, group policies and modified users in Active Directory

• Manage DHCP, DNS, TCP\IP

• Proficiency with Microsoft Windows 7,8,10 and Windows Server 2008, 2012 Operating Systems

• Installing network printers which include the research and installation of drivers, creating ports, etc.

• Manage servers and Local PCsremotely via Bomgar

• Troubleshoot MS Outlook 365 and exchange issues, Microsoft SCCM & SCOM

• Server 2008 R2 Datacenter, Server 2012

• Install and managed Anti-virus ( McAfee, Norton, TrendMicro, etc…

• Managed ESXi VMs

• Administrator to Azure, AWS

Iasis Networks, Inc., Durham, NC January 2011– July 2017

Network Systems Administrator

• 50% of responsibilities are done remotely

• Configure Cisco and Sonic firewalls, routers, switches and Cisco Call Manager

• Installed, configured, and administrator Citrix Xenapp

• Created groups, group policies and modified users in Active Directory

• Manage DHCP, DNS, TCP\IP

• Proficiency with Microsoft Windows 7,8,10 and Windows Server 2008, 2012 Operating Systems

• Installing network printers which include the research and installation of drivers, creating ports, etc.

• Installed and troubleshoot medical software such as Dentrix, Allscripts, and Nextgen

• Manage servers remotely via Remote Desktop, Webex, Logmein, Skype

• Troubleshoot MS Outlook 365 and exchange issues, Microsoft SCCM & SCOM

• Installs of MS Server 2003, Server 2008 R2 Datacenter, Server 2012

• Build and maintain Citrix XenApp farms up to 10 servers per farm

• Maintained network connectivity for medical offices with multiple sites

• Install and managed Anti-virus ( McAfee, Norton, TrendMicro, etc…

• Managed ESXi VMs, adjust RAM, Hdd, CPU, & etc... 10 nodes, 110 VMs

• Administrator to Azure, AWS, SCCM, MSpector 360

BB&T Bank, Inc. (Phoenix Systems), Wilson, NC January 2010– December 2010

Systems Administrator

Configure Cisco routers, switches and Cisco Call Manager

Created groups, group policies and modified users in Active Directory

Manage DHCP scopes

Created ports for network printers, installed print drivers

Worked with SiD6 Database system

Manage remote servers with Remote Desktop

Manage users remotely using Remote Assistance

Troubleshoot outlook and exchange issues

Windows software development/support team

Blade Network Technology, RTP, N.C. March 2009- Dec. 2010

Manager of Information Technology for Data Center Technology

Managed and installed Tribox VoIP system

Administrated Honeywell Security and badge reading system

Managed Dell Equalogic SAN

Used Blade 5000 and 8124 switches

Managed FTP using Windows Server 2008 on IBM blade centers

Managed Verizon Blackberry and BB enterprise server

Managed VM management console and software EX

Managed Active Directory

Resolved daily PC troubleshooting issues

Supported users remotely in India and China

IBM (APC) RDU Airport, Raleigh, N.C. October 2008 – February 2009

Systems Administrator

Configured Cisco VoIP

Monitored systems with IBM Tivoli

Monitored Ultra use Airport Systems

Remote Desktop

Mobile Aerospace Engineering, INC., Mobile, AL July 2007 – September 2008

Network Administrator

Lotus Notes administrator (Notes 7, client administrator, designer), Domino Server administrator and Active Directory administrator

Maintain IOS upgrades of 40-50 Cisco routers

Blackberry Enterprise Server administrator, VERITAS backup, set up group policies, Sonic and Astaro firewalls, experience with VMware, experience with VNC, Dame ware, and remote desktop, Telnet, HyperTerminal and Putty

Monitor Altiris ticketing system, Ghost Image Server administrator, MacAfee Enterprise Anti-Virus Server administrator

Citrix farm (4.5 presentation servers), monitor Sprint Broadband cards, designed and implemented a new sites via VPN tunnels, IIS administrator, Windows XP, Server2k3 and Server2k administrator

CSC. Airbus NAE, Mobile, AL December 2006 –July 2007

Systems Administrator

Cisco VoIP Phone System administrator

Lotus Notes 6 administrator

Microsoft Exchange Server 2003, created and deleted VoIP using Call Manager

Created and deleted voicemail using Cisco Unity

Cisco Berbee administrator

Built six Citrix servers, Citrix administrator in a UNIX environment

Installed and administered Tandenberg Video Teleconference equipment

Lockheed Martin, Inc., Pascagoula, MS April 2006- December 2006

Network Support Analyst

Chevron Texaco, Inc.

Universal Personnel (Contract), Pascagoula, MS December 2004-March 2005

Computer Technician

Moss Point School District, Moss Point, MS August 2001- June 2003

Information Technology Technician

Performed technical support in a Macintosh and Dell PC environment

Completed PC upgrades, software installation (MS Office and other off the shelf packages) and hardware repair

Maintained Windows 2000 and MAC X servers and supported Windows 98, 98SE, NT, ME, 2000PRO and XP

Installed new Dell PCs throughout the school district and worked with Dell switches

Installed a new LAN for the school district. Completed network cable installation, troubleshoot network issues remotely and installed T1, T2 and fiber optics lines

Worked with Cisco servers and switches and Instructed Computer Engineer courses

United States Air Force, Columbus, MS 1998-2001

Air Traffic Controller

Maintained safe and expeditious flow of air travel for civilian and military jets

in the southeast region of the United States.

Education:

US Air Force Air Traffic Control Academy April1998

Biloxi, MS

Mississippi Gulf Coast Junior College August 1996 - May 1998

Perkinston, MS

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