Al Coleman
**** ******** **** ** ***.#**** Houston, TX, 77082 Mobile: 228-***-**** *******************@*****.***
Information Technology Specialist
Network and Systems Administrator/ Network Support Analyst
Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs.
15+ years of Wintel server environment.
Detailed experience with MS Exchange, Active Directory,
Designed and implemented new data center facilities, disaster recovery networks, and high speed gigabit networks using IBM,SQL, MCSE, Dell and Cisco equipment, Microsoft NT and MS Office Suite in a High Pressure Printing environment
LAN/WAN Engineer with extensive experience in the design, implementation, administration, troubleshooting and support of Windows NT and Novell Networks
Proficient with all MS Office suites
Certifications
Pursuing CCNA Certification
Technical Summary
Hardware:
Desktops, Servers, Laptops, Modems, Network Cards, Mother Boards, Printers, Scanners, Routers, Hubs, Switches, VPN/Firewalls and Proxies
Software
BlackBerry Enterprise Server, SharePoint, Microsoft XP –Windows 7, Microsoft Window Server 2003 & 2008, Microsoft Exchange 2003 and 2007, Citrix MetaFrame XP,Citrx ZenApps, Citrix Presentation 4.5, Cisco Unity, Lotus Notes r5, 7, & 8, Microsoft Exchange 2k and 2k7, Remedy, Novell NetWare 4.11-5, MS-Windows 95, 98, ME, NT 4.0, XP, MS-Windows 2k/2003, MS-Office 2000 Pro, MS-Office MS-Mail/Exchange Server, Great Plains, AutoCAD, WinFax Pro, Netscape Navigator, MS-Internet Explorer, DNS, WINS, DHCP, Active Directory, NDS, PC Anywhere 10.5, Adobe Photoshop, Dameware NT, Adobe Streamline, Macromedia Freehand 10, PC transplant, Spector 360, Power Shell scripting
Networking:
Cisco Switches/Routers, Pix Firewalls, TCP/IP, Veritas, NIS/NFS, DNS, DHCP, HTML, PHP, Active Directory, WINS, Ethernet, Fast Ethernet, ISDN, T-1, Cable/DSL
Professional Experience.
NorthStar Memorial Group, Houston,TX July 2017– Dec.2017
Network Systems Administrator
• Manage Sonicwall firewall GMS
• Configure HP, Aruba, and Cisco Switches
• Created groups, group policies and modified users in Active Directory
• Manage DHCP, DNS, TCP\IP
• Proficiency with Microsoft Windows 7,8,10 and Windows Server 2008, 2012 Operating Systems
• Installing network printers which include the research and installation of drivers, creating ports, etc.
• Manage servers and Local PCsremotely via Bomgar
• Troubleshoot MS Outlook 365 and exchange issues, Microsoft SCCM & SCOM
• Server 2008 R2 Datacenter, Server 2012
• Install and managed Anti-virus ( McAfee, Norton, TrendMicro, etc…
• Managed ESXi VMs
• Administrator to Azure, AWS
Iasis Networks, Inc., Durham, NC January 2011– July 2017
Network Systems Administrator
• 50% of responsibilities are done remotely
• Configure Cisco and Sonic firewalls, routers, switches and Cisco Call Manager
• Installed, configured, and administrator Citrix Xenapp
• Created groups, group policies and modified users in Active Directory
• Manage DHCP, DNS, TCP\IP
• Proficiency with Microsoft Windows 7,8,10 and Windows Server 2008, 2012 Operating Systems
• Installing network printers which include the research and installation of drivers, creating ports, etc.
• Installed and troubleshoot medical software such as Dentrix, Allscripts, and Nextgen
• Manage servers remotely via Remote Desktop, Webex, Logmein, Skype
• Troubleshoot MS Outlook 365 and exchange issues, Microsoft SCCM & SCOM
• Installs of MS Server 2003, Server 2008 R2 Datacenter, Server 2012
• Build and maintain Citrix XenApp farms up to 10 servers per farm
• Maintained network connectivity for medical offices with multiple sites
• Install and managed Anti-virus ( McAfee, Norton, TrendMicro, etc…
• Managed ESXi VMs, adjust RAM, Hdd, CPU, & etc... 10 nodes, 110 VMs
• Administrator to Azure, AWS, SCCM, MSpector 360
BB&T Bank, Inc. (Phoenix Systems), Wilson, NC January 2010– December 2010
Systems Administrator
Configure Cisco routers, switches and Cisco Call Manager
Created groups, group policies and modified users in Active Directory
Manage DHCP scopes
Created ports for network printers, installed print drivers
Worked with SiD6 Database system
Manage remote servers with Remote Desktop
Manage users remotely using Remote Assistance
Troubleshoot outlook and exchange issues
Windows software development/support team
Blade Network Technology, RTP, N.C. March 2009- Dec. 2010
Manager of Information Technology for Data Center Technology
Managed and installed Tribox VoIP system
Administrated Honeywell Security and badge reading system
Managed Dell Equalogic SAN
Used Blade 5000 and 8124 switches
Managed FTP using Windows Server 2008 on IBM blade centers
Managed Verizon Blackberry and BB enterprise server
Managed VM management console and software EX
Managed Active Directory
Resolved daily PC troubleshooting issues
Supported users remotely in India and China
IBM (APC) RDU Airport, Raleigh, N.C. October 2008 – February 2009
Systems Administrator
Configured Cisco VoIP
Monitored systems with IBM Tivoli
Monitored Ultra use Airport Systems
Remote Desktop
Mobile Aerospace Engineering, INC., Mobile, AL July 2007 – September 2008
Network Administrator
Lotus Notes administrator (Notes 7, client administrator, designer), Domino Server administrator and Active Directory administrator
Maintain IOS upgrades of 40-50 Cisco routers
Blackberry Enterprise Server administrator, VERITAS backup, set up group policies, Sonic and Astaro firewalls, experience with VMware, experience with VNC, Dame ware, and remote desktop, Telnet, HyperTerminal and Putty
Monitor Altiris ticketing system, Ghost Image Server administrator, MacAfee Enterprise Anti-Virus Server administrator
Citrix farm (4.5 presentation servers), monitor Sprint Broadband cards, designed and implemented a new sites via VPN tunnels, IIS administrator, Windows XP, Server2k3 and Server2k administrator
CSC. Airbus NAE, Mobile, AL December 2006 –July 2007
Systems Administrator
Cisco VoIP Phone System administrator
Lotus Notes 6 administrator
Microsoft Exchange Server 2003, created and deleted VoIP using Call Manager
Created and deleted voicemail using Cisco Unity
Cisco Berbee administrator
Built six Citrix servers, Citrix administrator in a UNIX environment
Installed and administered Tandenberg Video Teleconference equipment
Lockheed Martin, Inc., Pascagoula, MS April 2006- December 2006
Network Support Analyst
Chevron Texaco, Inc.
Universal Personnel (Contract), Pascagoula, MS December 2004-March 2005
Computer Technician
Moss Point School District, Moss Point, MS August 2001- June 2003
Information Technology Technician
Performed technical support in a Macintosh and Dell PC environment
Completed PC upgrades, software installation (MS Office and other off the shelf packages) and hardware repair
Maintained Windows 2000 and MAC X servers and supported Windows 98, 98SE, NT, ME, 2000PRO and XP
Installed new Dell PCs throughout the school district and worked with Dell switches
Installed a new LAN for the school district. Completed network cable installation, troubleshoot network issues remotely and installed T1, T2 and fiber optics lines
Worked with Cisco servers and switches and Instructed Computer Engineer courses
United States Air Force, Columbus, MS 1998-2001
Air Traffic Controller
Maintained safe and expeditious flow of air travel for civilian and military jets
in the southeast region of the United States.
Education:
US Air Force Air Traffic Control Academy April1998
Biloxi, MS
Mississippi Gulf Coast Junior College August 1996 - May 1998
Perkinston, MS