Help Desk Engineer

ZEESHAN

AHMAD

Freed Town, Street no.* Gujranwala, 52250 +923*********

******************@*****.***

HELPDESK SUPPORT ENGINEER

SKILLS & ABILITIES

Experienced and knowledgeable information technology professional seeking to contribute training and acquired skills within a help desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing customer and end-user help desk support. Easily identifies and resolves technical issues and concerns. Excellent communication and presentation capabilities.

EXPERIENCE

Helpdesk Support Engineer Aug/2016 – Nov/2017 Paptech College

EDUCATION

Matric and Intermediate 2015 & 2017

K.T Model Higher Secondry School

Gujranwala, 52250

DIPLOMAS

MCSA(MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE)

MCSE(MICROSOFT CERTIFIED SOLUTIONS EXPERT)