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Engineer Technical Support

Location:
Salary:
7000 USD
Posted:
November 30, 2017

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Resume:

Yasir Hussain

DOB: **-**-****

Qatar# +974-********

Pak #+92-312*******

Email: ac3jqu@r.postjobfree.com

Location: Doha, Qatar.

Profile

I am young, energetic, proactive, and highly motivated Telecom Professional Engineer with more than 10 Years of work experience. I have been in Telecom and customer services industry and worked for One of the biggest Telecom FTTH Companies.

Major experience in Project Deployment and Operation & Maintenance for Transmission Networks, Digital Video Head-end/Video NMS Installation, Monitoring & configurations. Extensive 07 Years hand-on experience on Network Operations and maintenance of various transmission systems of DSL and FTTX.

Currently, working in Huawei Qatar as Middle East IT engineer.

.Working Experience

Huawei Technologies

Department: ME IT

Role: ME IT Engineer

Duration: Dec 2015 – present

Responsible for all Qatar branch offices IT network Operations & Management.

Deployment and Management Data Centers.

Helpdesk Management.

IT support in Huawei Enterprise projects.

Huawei Technologies

Project: Ooredoo FTTX Qatar

Role: FTTx Solution Engineer

Duration: Dec 2012 – Aug 2015 (2 years 8 months)

Responsibilities:

Handling Jaidah subcon as Area manager for FTTx deployment in 10 different areas.

Responsible for on-site installation, testing, commissioning for FTTH project.

Responsible for the Implementation of the OSP (Outside Plant) layout from the RLU to the 2nd Splitter at the Manhole. Also ISP (Inside Plant) layout from the 2nd Splitter to the customer premises, that includes the migration of services from the copper network to the Optic fiber network.

Implementing different ISP scenarios which include UG (Underground), OH (Overhead), B2H (Building to the Home), FTTB (Fiber to the Building) and EDP (External Distribution Point).

Structural Cabling Implementation on site as per Telecom SOP and building standards.

SPOC for all Implementation, Quality and Safety issues for the sub-contractor and responsible for the activities and control of all field operatives.

Responsible for tracking project changes and produce updated site based schedule as agreed with the senior management.

Motivating the workforce to enhance their efficiencies, resource allocation & assist them to deliver quality services and installation according to requirements and standards.

Providing on-site technical support and training to Site Engineers and Technical staff of Subcontractors to an acceptable standard.

Provide technical support to customers through remote and on-site trouble-shooting.

Quality Audit over Head Media and Poles for FTTX. Additional Role:

High raise buildings / Shopping malls implementation with different scenarios / solutions and As-Built preparation

FTTB (Fiber to the Building) pilot site implementation and activation. (MA-5616 MA-5652).

Business line Survey & SOP Preparation and Implementation with different scenarios (MA 5612).

Focal point of contact for all site engineer FTTB solutions (MA-5616, MA-5652) Business Solution (MA-5612) and High rise building commissioning.

SOP preparation and training for different scenarios. NayaTel PVT (Ltd) Pak

Role: Assistant Manager Transmission

Duration: August 2010 to Dec 2012 (7 years 7 months) NayaTel is Pakistan's number one Telecom FTTH Company which introduced FTTU in Asia. Projects

Digital Video Head end implementation and configuration Project with CISCO.

CISCO CMTS (Cable Modem Termination System) project. Responsibilities:

Team leader of Rawalpindi city for FTTH Network Survey /Solution /Implementation/Maintenance.

Taking all possible measures to timely resolve customer new connections request & Technical Issues query and processing them in accordance with our established procedures and policies.

Responsible for front Desk customer solutions and handling.

Operations & progress weekly reporting to Director Development for Rawalpindi City.

Service testing with Vendor, Site Survey & Design.

Lead Analogue, Digital and IP /H.D T.V services.

Managing FTTH and DSL Complaints Department of NayaTel/Micronet Group of Companies.

Managed Site Surveys/Planning of Aerial Fiber Hanging.

Analyze work-flows and resources duties scheduling in 24/7 shifts.

Coordination with WAPDA for allocation of Electric Polls to streamline aerial Fiber routes in Rawalpindi City. Role: Senior Transmission Engineer (MBL).

Duration: May 2005 to August 2010

Responsibilities:

Leading FTTH (Fiber to the Home) O&M (Operations & Maintenance) teams (Indoor, Outdoor).

Video head-end & Cisco Video managed system ROSA NMS implementation and configuration.

VOLT installation in POP (Mini Exchange) and connectivity with head-end via Cisco Video managed system ROSA NMS.

On-site testing, IP-TV MUX implementation and configuration.

Pre and Post launch testing and configuration.

Troubleshooting of Modems, Router (Alcatel, Speed Stream, Speed Touch and British Telecom).

Official Trainer of IP and Fiber Optic Networks in NayaTel/Micronet Broad Band Group of companies.

Point to Point Configuration, port forwarding, IP routing, IP Camera configuration and DVR configurations.

Team Lead for Front Desk, Layer-II and Layer-III Complaints trouble shooting and SATA (LAN Troubleshooting and Maintenance) Sub departments of Operations Department.

Planning for Maintenance work on copper/Fiber media ( DC,DP,Cabinet,MDF etc)

IP Camera implementation and configurations.

Worked with ALCATEL, ZHONE, PARADYNE and CISCO DSLAM.

Special scenario buildings and High rise buildings planning and implementation.

Customer labeling /Record Maintaining for mini exchanges (POLT’s VOLT’s ODF) and cabinets. Awards

Employ of the Month award achieved 03 times. Two times in MBL (Micronet Broad Band) Transmission Department and one time in Core Level_II in NayaTel Pvt Ltd Troubleshooting department on best evolution hardworking and quick quality response to the customers.

Top employee 2009 award in NayaTel Pvt. Ltd Operations departmentas a Sr. Transmission Engineer.

Official Trainer for Layer 2 and Layer 3 Network Trouble shooting, Ducting and Cabling, Analog and Digital Video service.

Academic Qualification

Exam Year Subjects %age Institution Board

Graduation

(B.A)

2008 Bachelor

Group

56% A.I.O.U A.I.O.U

(Computer Associate

Engineer)

2004 Computer

Technology

70% Swedish Institute Of

Technology, Wah Cantt

Punjab Board of

Technical Education

Lahore

SSC 2000 Science 59% F.G High School #7

P.O.F Wah Cantt

Federal Board

Personality Skills

o Motivated, leadership capabilities & believe in team work. o Fluency in English Urdu Hindko and Punjabi.

o Excellent communication, Presentations and writing skills. o Challenging nature always enjoy new targets/goals. o Ability to achieve targets with in specified time. o Always pay personal attention to said task.

o Honest and a strongly committed to assigned work Reference:

Reference can be provided on demand.



Contact this candidate