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Customer Service Management

Location:
Salary:
4000
Posted:
November 30, 2017

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AKSHOY BANERJEE

Al Salam St Al Rayan

Abu Dhabi

055*******

Skype id- akshoy51 ac3jqg@r.postjobfree.com

OBJECTIVE:

To work in an Organization in a challenging & competitive scenario that will provide me an excellent opportunity to gain full-fledged expertise and exposure and that will help me in serving the Organization with utmost commitment and growing along with the company.

STRENGTHS & PROFILE:

Positive approach, pleasing personality, patience, a quest for knowledge, dedicated, detail-oriented, industrious, self-motivated professional with good interpersonal and participatory skills, A quick learner, adapt to new technologies and systems and enthusiastic.

PROFESSIONAL PROFILE:

Able to provide excellent customer and personalized service including recognizing needs, complaints resolution and achievement of quality service standards.

A deter-minded individual combining strong interpersonal, energetic & positive attitude. High personal integrity, able to relate to and create trust in all.

Confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.

EMPLOYMENT HISTORY

CARLUCCIO’S ITALIAN DINNING (LANDMARK GROUP)

Working in Italian café a SENIOR BARISTA.

In a Dynamic environment, people oriented person, can Learn of new mixer, Great customer Service, Resourceful, efficient, and smart-worker with exceptional personality always ready to learn something new from co-workers and supervisor.

Employment date: 7thsept2014

DUTIES AND RESPONSIBLITIES:

Greets all the customers with fast,friendly,personalize service and develops a rapport with our customers by learning their name, favourite drinks and food items.

Clean and maintaining of coffee machine and coffee grinder .

Provide costumer product details, such as coffee blend of preparation descriptions.

Taking responsibilities of ordering, receiving of the stock and monthly inventory.

Wrap, label, or date product item and check the quality of product.

Maintains efficient, friendly service standards and demonstrates such standards when training other team members.

ORGANISATION: HYATT (INDIA)

Worked as a bartender at fine dining restaurant.

Employment date : 15th dec2011-1st jan2014

ORGANISATION: Shangri-La hotel (india).

Worked as a senior bartender in fine dining restaurant

Employment date : 1st Feb2014 – 5th Aug 2014

EDUCATION QUALIFICATION: -

2006-2009 : Hospitality qualification :

3 yrs. B.Sc. In Hotel Management Catering and Technology from Nips institute of hotel management Approved by Punjab technical university.

Grade: first .

2005-2006: higher secondary school.

2yrs bio science from west Bengal, India.

Grade: second .

2003-2004: secondary school.

From west Bengal, India.

Grade: first

Hobbies: -

Playing Cricket.

Listing Music

Personal Details:-

Birth date: - 1th May, 1987.

Height: -: 5’09”, Weight 65 Kg.

Languages: - English, Hindi.

All information that I have given is true and updated to the best of my knowledge.

Date: / / (Akshoy Banerjee)



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