Steven Zelenka

**** ********** ****

Copley, OH *4321

330-***-**** (best way to reach)

ac3jn5@r.postjobfree.com

Profile

Two BHS degrees in Health Services Administration as well as Long Term Care expected to be obtained in December 2017. I have multidimensional experience interning in admissions at a skilled nursing facility as well as interning in human resources for a rural hospital chain. I have additional experience in customer service all together since 2010. I wish to gain further understanding in the health care administrative field when I graduate post-December. I am quick to learn what is required for most departments in my field, and hope to achieve an entry level position to which I can use my skills and experience to gain further understanding of the necessary criteria to efficiently lead healthcare as a whole.

Experience:

-Multi-line Telephone Service

-Admission Coordinating (SNF)

-Human Resources (Hospital)

-Health Insurance paperwork

-Healthcare policy

-Employee/Patient

Communication

-Microsoft Excel, Word, and Powerpoint

-Customer Service

-Social Services (SNF)

Professional Experience

Holzer Health Systems 100 Jackson Pike, Gallipolis, OH 45631 August 2017- Present

Hospital

Intern

Regularly shadow the HR department of a rural Southeast OH hospital chain responsible for 3,000+ employees. Responsibilities include guiding newly hired employees through the onboarding and recruiting process, conduct job description updates, file confidential employee information for active and non-active employees, and handling and organizing complaints from previous patients.

The Laurels in Athens 70 Columbus Circle Athens, OH 45701 January 2017-August 2017

A Skilled Nursing and Rehabilitation Center

Intern

Regularly shadow and assist health care administers on their daily duties. Answer phones and interact thoroughly both with the community and patients. Collaborate with patients and their families to discuss health care insurance and policy, both at a state and federal level. Communicate with advisors and employees to check in and inform them on daily updates.

Chipotle Mexican Grill 44 S. Court St. Athens, OH 45701 April 2017- July 2017

Mexican Grill

Crew Member

Work in food prep and collaborate with other workers to determine hourly needs. Serve as a line worker, interacting with customers and delegate orders and demands. Work in clean up.

Luigi's Restaurant 105 N. Main St. Akron, OH 44308 May 2016- August 2016

Italian Restaurant

Busser

Worked in a high demand restaurant as a busser. Regularly coordinated duties, including food cleanup and stock. Helped waitresses and efficiently managed multiple duties.

Acme Fresh Market 3979 Medina Rd. Fairlawn, OH 44333 September 2010- August 2015

Grocery Store

Cashier/Packer

Worked as a cashier and packer for five years. Became skilled at customer service and was awarded gold stars after customers submitted praise to upper management. Dealt with money on a daily basis. Collaborated with co-workers to allocate certain duties regarding both cashiering and packing.

Education

Ohio University Expected Graduation: December 2017

Bachelors in Health Services Administration and Long Term Care

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