Administrative Assistant Customer Service

JACQUELYN ANDERS

**** ****** **** *****, ***** Park, TX 78613 512-***-**** *************@*****.***

SUMMARY

Dedicated and acutely focused on customer service and highly adept at building excellent working relationships with clients and other professionals. Excels at prioritizing and completing multiple tasks simultaneously to achieve project goals. Proactive, flexible and hardworking with strong drive to succeed.

Excellent communicator

Excellent interpersonal skills

Highly professional

Client management

MS Office proficient

File and data retrieval systems

Documentation

Dedicated team player

HIGHLIGHTS

EXPERIENCE

1995 to Current Real Estate Agent, Coldwell Banker United, REALTORS, Round Rock, TX

Represent clients in marketing and purchasing property.

Research and assemble market analysis and statistics.

Research and implement new marketing strategies and technologies.

Prepare new marketing materials for each venue, including PowerPoint.

Maintain properties for relocation companies and absent owners.

Negotiate, hire contractors and oversee repairs per contract agreements.

Review and approve documents from government agencies, associations, lenders, contractors and title companies.

Schedule and attend appointments for closing on sale of properties.

1983 to 1995 General Office Manager, Snap-On Tool Franchise, Round Rock, TX

Ordered and maintained weekly inventory.

Managed weekly revolving accounts for approximately 300 accounts.

Composed weekly and monthly sales reports and statistics.

Researched companies and assembled and shipped products for repairs.

General ledger, bookkeeping and accounts receivable.

1980 to 1983 Administrative Assistant, Cornerstone Church, San Antonio, TX

Assistant to Business Administrator of one of San Antonio’s larger churches, which also hosted an onsite TV station, GETV.

Received, recorded and deposited weekly donations.

Maintained contribution records for approximately 3,000 members.

Prepared bi-monthly payroll for 30 employees.

Assisted in budget planning for various departments.

Coordinated travel for 200 plus choir and orchestra for out of town events.

Assisted and planned special programs throughout the year.

EDUCATION Attended – San Antonio College, San Antonio, TX

Attended – The University of Texas, San Antonio, TX

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