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Manager Microsoft Office

Location:
Concord, North Carolina, United States
Salary:
60,000
Posted:
November 30, 2017

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Edgar L. Vanterpool

Cell: 704-***-****

ac3jky@r.postjobfree.com

An automotive engineer looking to utilize my technical skills and knowledge I have acquired to provide essential services that would prove to be an asset to your company.

EDUCATION

Apex Technical School- Certified Automotive Engineer, 2008

CERTIFICATIONS

Certified in Introduction CSS3 and HTML5

Project Management Certified

Management and Strategy Institute – Certified Team Supervisor (CTS)

Management and Strategy Institute - Certified Ethics Associate (CEA)

Management and Strategy Institute - Lean Six Sigma White Belt (LSSWB)

Management and Strategy Institute - Lean Six Sigma Yellow belt (LSSYB)

Management and Strategy Institute - Lean Six Sigma Green Belt (LSSGB)

Knowledgeable in:

Common Layer 2 attacks

VPN technologies

CISCO IPS

CISCO Firewall Technologies

Security and Routers

Secure Network Management

IOS ACLs

AAA on Cisco Devices

Advance exploitation Techniques

Authentication systems

Cross Site Scripting

Covering Tracks

Cryptography

Cryptography weaknesses

Skills

HTML and CSS3 coding Microsoft Office (PowerPoint, Excel, Word) Windows 7, 8,10

Pivot Tables, Gantt Charts

Proficient in the following software:

Profit Net Reynolds & Reynolds Dealer tires Metasploit Tableau

PROFESSIONAL EXPERIENCE

HENDRICK COLLISION CENTER Concord, North Carolina

Lead technical Estimator February 2017 – Present

Use collision determining software to calculate a vehicles damage and repair

Review facts of matter and ensured all claims feature only related damages

Counsel customers on repair plans

Work with customers on negotiation and plans for cost of up-sell items

Evaluate and approve repair blue prints

Monitor repair services and followed up with customers for feedback

MONROE NISSAN Monroe, North Carolina 28110

Assistant Service Manager March 2015 – January 2017

Gather and calculate business forecasts numbers

Identified clients service requests and created work orders

Provide assistances with profit monitoring software

Perform monthly reports on goals and trends

Assisted with technicians daily work schedules

Contacted past due accounts and collected monies owed as required

Worked with the Warehouse Manager to ensure job specific parts were ordered and delivered in a timely manner

Kept projects on schedule

Updated and monitored delegated tasks to ensure progress to deadlines

Learned and implemented of all the features of Service Director

SCOTT CLARKS TOYOTA SCION Matthews, North Carolina

New Car technical Specialist and Accessories Sales representative August 2010-May 2015

Sale of new car accessories

Assist other dealers with software trouble shooting for new car accessories

Perform system updates for updated accessories and prices

Perform new car software updates and logs of versions installed

Receive Pre Delivered Vehicles; confirm that undelivered vehicles match purchase order specifications, condition model number etc.

Organize and Maintain inventory for efficient vehicle storage; maintain labeling on each stock item; supply correct for inventory shelving with stock items received

Maintain records and coordinate periodic safety inspections and testing of vehicle equipment.

VOLUNTEER EXPERIENCE

The Carolina Defenders (Youth basketball Organization)

June 2015- Present

Responsibilities: Leverage professional expertise to assist design and maintain organization’s first-ever Website through creative and unique image editing and content creation.

Accomplishment:

Designed community outreach program that significantly heightened attendance at

Organization sports competitions.

WGIV - THE SOUL OF CHARLOTTE

November 2015- Present

Responsibilities: Maintaining and operating the electronics and broadcasting equipment that keeps the station “Useful Knowledge” on the air.

Accomplishment:

Design and assist with the engineering behind the scenes of an up and coming radio show. By delivering state of the art sound track revisions, technical support and creative insight.

References:

Dawud Muhammad

General Manager

(404) ***-****

Brian Pickney

General Sales Manager

(757) ***-****

James Carter

Programmer

(704) ***-****



Contact this candidate