Edgar L. Vanterpool
Cell: 704-***-****
ac3jky@r.postjobfree.com
An automotive engineer looking to utilize my technical skills and knowledge I have acquired to provide essential services that would prove to be an asset to your company.
EDUCATION
Apex Technical School- Certified Automotive Engineer, 2008
CERTIFICATIONS
Certified in Introduction CSS3 and HTML5
Project Management Certified
Management and Strategy Institute – Certified Team Supervisor (CTS)
Management and Strategy Institute - Certified Ethics Associate (CEA)
Management and Strategy Institute - Lean Six Sigma White Belt (LSSWB)
Management and Strategy Institute - Lean Six Sigma Yellow belt (LSSYB)
Management and Strategy Institute - Lean Six Sigma Green Belt (LSSGB)
Knowledgeable in:
Common Layer 2 attacks
VPN technologies
CISCO IPS
CISCO Firewall Technologies
Security and Routers
Secure Network Management
IOS ACLs
AAA on Cisco Devices
Advance exploitation Techniques
Authentication systems
Cross Site Scripting
Covering Tracks
Cryptography
Cryptography weaknesses
Skills
HTML and CSS3 coding Microsoft Office (PowerPoint, Excel, Word) Windows 7, 8,10
Pivot Tables, Gantt Charts
Proficient in the following software:
Profit Net Reynolds & Reynolds Dealer tires Metasploit Tableau
PROFESSIONAL EXPERIENCE
HENDRICK COLLISION CENTER Concord, North Carolina
Lead technical Estimator February 2017 – Present
Use collision determining software to calculate a vehicles damage and repair
Review facts of matter and ensured all claims feature only related damages
Counsel customers on repair plans
Work with customers on negotiation and plans for cost of up-sell items
Evaluate and approve repair blue prints
Monitor repair services and followed up with customers for feedback
MONROE NISSAN Monroe, North Carolina 28110
Assistant Service Manager March 2015 – January 2017
Gather and calculate business forecasts numbers
Identified clients service requests and created work orders
Provide assistances with profit monitoring software
Perform monthly reports on goals and trends
Assisted with technicians daily work schedules
Contacted past due accounts and collected monies owed as required
Worked with the Warehouse Manager to ensure job specific parts were ordered and delivered in a timely manner
Kept projects on schedule
Updated and monitored delegated tasks to ensure progress to deadlines
Learned and implemented of all the features of Service Director
SCOTT CLARKS TOYOTA SCION Matthews, North Carolina
New Car technical Specialist and Accessories Sales representative August 2010-May 2015
Sale of new car accessories
Assist other dealers with software trouble shooting for new car accessories
Perform system updates for updated accessories and prices
Perform new car software updates and logs of versions installed
Receive Pre Delivered Vehicles; confirm that undelivered vehicles match purchase order specifications, condition model number etc.
Organize and Maintain inventory for efficient vehicle storage; maintain labeling on each stock item; supply correct for inventory shelving with stock items received
Maintain records and coordinate periodic safety inspections and testing of vehicle equipment.
VOLUNTEER EXPERIENCE
The Carolina Defenders (Youth basketball Organization)
June 2015- Present
Responsibilities: Leverage professional expertise to assist design and maintain organization’s first-ever Website through creative and unique image editing and content creation.
Accomplishment:
Designed community outreach program that significantly heightened attendance at
Organization sports competitions.
WGIV - THE SOUL OF CHARLOTTE
November 2015- Present
Responsibilities: Maintaining and operating the electronics and broadcasting equipment that keeps the station “Useful Knowledge” on the air.
Accomplishment:
Design and assist with the engineering behind the scenes of an up and coming radio show. By delivering state of the art sound track revisions, technical support and creative insight.
References:
Dawud Muhammad
General Manager
Brian Pickney
General Sales Manager
James Carter
Programmer