Pooja Guttal

Phone:617-***-****

ac3jk8@r.postjobfree.com

Summary

Accomplished Test Specialist in Manual and Automation Testing with 7+ years of experience. Extensive background in full testing life cycle involving requirement analysis, test planning, test case development, environment setup, test execution and test closure. Proven track record of delivering quality projects within scheduled time.

QA Expertise

I have 7 years of experience as a Quality Assurance in Banking, Retail, Human Resource and Health Care applications.

2 years of experience as a Test lead to test team to Identify, analyze, report, and triage existing test defects.

More than 5 years of experience in testing Web/J2ee applications.

Efficient in manual testing of GUI and functional aspects of the client server and web based application on multiple levels of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Strong knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall, Iterative, RUP.

Experience in writing test cases, designing scenarios, execution and providing in-depth analysis of testing.

In-depth knowledge on writing SQL queries and experience at conducting backend/DB testing. Tweaking, modifying queries/stored procedure etc.

Work with dev./client to completely understand the FRDs and BRDs.

Strong Experience in developing Detailed Test Plans, Test Cases, Test Scenarios

Expertise in Test Scripts, building test data, analyzing bugs, interacting with development team members to fix errors.

Experience in Involved in Smoke Testing, Integration Testing, System Testing, User Acceptance Testing, Regression Testing and Browser Compatibility Testing

Performed functional testing, black box testing, White box testing, GUI testing and Database Testing.

Exposure to all manual testing phases such as Requirement analysis, Test Estimation, Test strategy & planning, Test scenario/case development, Test environment setup, Test case execution, defect status meetings.

Experience in writing Test Cases, Test Scripts, Test Scenarios and Test Reports for both Manual and Automated Testing.

Experience in Defect Tracking, Report generation and requirement tracking throughout the test life cycle using Quality Center.

Experience in testing of application in JAVA, J2EE, and .NET architectures.

Having knowledge in SOA and Web services testing.

Proficient in defect management & Writing test cases tool using Quality Center, Rational,Bugzilla JIRA, MTM (Microsoft Test Manager)& TFS (Microsoft Visual Studio)

Experienced in working with business analysts, development groups in analyzing business specifications and in Working with other testers to resolve technical and end-user issues.

Experience in working with Offshore QA Team from onsite.

Worked with the build/release management teams to validate the system setup and configurations at pre-deployment stage.

Results oriented, with an ability to work with aggressive timelines and deliverables and to see any assignment to successful completion within the established project schedule.

Good Communication, Interpersonal skills and strong Team player with proficiency at time management, multitasking, able to meet deadlines and handle changing priorities.

Technical Skills:

Below is a list of important hardware, software products, tools and methods that I have worked with.

Operating System

MS Windows,Unix, Linux, MAC

Languages

C, Java, SQL

RDBMS

SQL Server, Oracle 9i/10g, DB2, Access.

Defect Tracking Tools

Quality Center, JIRA, Rational, TFS

Web Technologies

VB Script, HTML, DHTML, ASP.NET, JSP,HL7

Web Servers

Apache.

Software’s

WinSCP, PUTTY

Version Control Tool

Visual Source Safe, SharePoint

Application Server

Tomcat, Web logic, Web Sphere, Ensemble

Utilities

MS Word, MS Excel, MS PowerPoint, Lotus Notes

Ahold Delhaize,Qunicy, MA Jun 2017–Till present

Testing Lead

Career Objective:

Ahold Delhaize in the U.S. operate a wide variety of store formats – from hypermarkets to local supermarkets and convenience stores- offering thousands of food and non-food items. Many of local stores have on-site pharmacies, delicatessens and gasoline stations. In addition to major supermarket chains Food Lion, Giant Food (Of Landover), Giant Food Stores (Of Carlisle), Hannaford, Martin’s Food Markets, and Stop & Shop, is U.S. family also includes the country’s leading online grocery, Peapod, and the concept brand, Bfresh, which specializes in fresh and Organic food.

Responsibilities:

Testing Mobile Web applications and native apps across IOS, Android platforms.

Good knowledge on testing different Retail products on different Mobile Web browsers & Android testing on Android Tablets and IOS Smartphones and hands on experience on Device Anywhere.

Add QA tasks and effort required to execute each tasks to the User Stories in JIRA as part of Android Platform Project.

Write effective test scenarios and test cases.

Execute test cases on various device models and Android iOS Versions.

Writing QA test plan, adding QA tasks and effort estimation to User stories in JIRA, preparing QA Checklist, debugging server issues, testing the Mobile Web products on a release basis etc..

Completed Ramp-up of existing test cases, created new test cases, added test cases for all the production incidents and executed all Manual Test Cases.

Involved in all types of testing activities e.g. Smoke Testing, Regression Testing, Functional testing and GUI Testing.

Performed API testing for some of the projects.

Lead different projects taking end-to-end ownership, making sure that end-to end process of the project is documented (includes both technical and non-technical)

Attending in all Sprint Goals, Sprint Review, Sprint Planning, Stand-Up’s, Sprint Retrospective and also provide valuable inputs as part of these meetings.

Documenting Test Plan, doing effort estimation for the project and getting them reviewed by all the Stakeholders at the beginning of the project.

Cross browser compatibility testing on IE10, Mozilla Firefox, Google Chrome and Safari.

Environment: Agile, Jira, ARIT,

Partner’s Healthcare, Boston, MA Nov 2015–Jun 2017

QA Analyst

Career Objective:

Partner’s e-care is a Boston-based non-profit hospital and physicians network that utilizes EPIC systems. Epic is a renowned, expansive Electronic Health Record (EMR) systems is to design and support a hospital’s operations and aggregate patient data from all of a hospitals’ systems. My role is to test the Integration from and/or to Epic to ancillary and legacy systems to make sure they have received the correct data on their end once actions have been executed in Epic by testing teams.

Responsibilities:

Testing Workflows from Epic to Downstream Applications.

Work closely with Integration Team to determine which HL7 messages are accepted for each Interface.

Connect with Application Teams to gather the appropriate workflows based on the accepted messages which the Downstream Application accepts

Meet with the Integration (INT) Team and Entity Owners of the Interface and Downstream Applications to review and write Testing Scripts & Test Cases & Test Scenarios.

Perform Test Execution of Functional Testing Scripts

Work with Integration Team and Application Owners to resolve defects or follow ups that are were discovered during Testing.

Work closely with the Integration and Application Teams, as well as PHS entity and Epic Resources.

Coordinate the Functional Testing efforts of assigned Interfaces

Build Test Script Trackers to prepare for Functional Testing Execution

Customize generic Epic Interface Testing Toolkits for Functional Testing needs of an Entity.

Write Test Scripts based on the Epic Workflows that apply to a Site. Write the step-by-step details of the Workflows for each Scenario

Obtain required Test Case elements from the Integration and Application Teams

Schedule Review Meetings and Functional Testing Execution Sessions

Review Scripts with Integration and Application Resources, and Entity Business Owners

Obtain Script sign-offs from the Entity Business Owners

Prepare the Scripts for each Functional Testing Session including setting up new encounters and orders

Execute Functional Testing for assigned Interfaces at the Sites

Demonstrate a basic understanding of each Module of Epic by performing Test Script Scenarios

Familiarize with Applications, ADT and Cadence, as they are used for Preadmitting/Admitting a Patient and Scheduling respectively

Acquiring basic knowledge of the following: Bridges, EpicCare Ambulatory, EpicCare Inpatient, Orders, Results, Immunizations, MyChart, Radiant, Cupid, Willow, Beacon, Stork, OpTime, ClinDoc, etc.

Track Testing follow-up issues and Defects using: Test Script Trackers and Microsoft Team Foundation Server (TFS).

Provide Weekly Interface Status updates to Lead and Manager. Assist in Integrated and Regression Testing efforts.

To log defects using Microsoft Visual Studio (TFS). Check messages sent successfully using Ensemble Engine & Epic Bridges.

In-house Epic application training in HIM(Health Information Management) like HIM are Release of Information, MyChart Tracking, Hospital Coding, Deficiency Tracking, HB (Hospital Billing), PB (Professional Billing) like Billing Accounts & Generating Claims, Research Billing, Client Billing, Institutional Billing, Cross-Entity Billing, Hospital Billing Payment Posting etc..

Experience with Software Upgrade testing for all sites for all the applications for Epic 2015 upgrade.

Involved in Shell Creation Project to complete Objective Document import into TFS/MTM.

In-house Epic application training in Cupid (Cardiologist Convention) Invasive & Non- Invasive Scenario’s, Placing an Order, Charging, Cancelling an Order, Scheduling, Re-Scheduling and Begin and End Exam and Add Meds, perform Final and Addendum Cardiology results in Epic.

Design and maintain the Gap Remediation Tracker to ensure thorough identification for interface steps to be Validated. Ensure Proper Placement for accurate execution of each test case trigger.

Based on Business requirement write Test Cases, Test Scripts and Test Scenarios for all sites.

Environment: Agile& Waterfall, MTM, EPIC, TFS, HL7

Dept. of Career Services, Commonwealth of MA, Boston, MA July 2015–Nov 2015

QA Analyst – Deloitte.

Application:

Job Quest is online Job search tool. Enhancement was made to Job Quest so that for those who received letter to attend Career Center Seminar (CCS) can schedule and register themselves for the CCS through Job Quest; The Schedule Events Online feature allows Job Seekers to register for events offered at the Career Centers and to maintain a record of attended events in their JobQuest account.

Responsibilities:

Analyzed High Level Design Documents, User Stories and Test Plans.

Performed Manual Testing by Integration Testing, System Testing, Regression Testing and Acceptance Testing using Quality Center for the test cases.

Configure the provider IDs based on their requirements and preferences in an in-house tool and verifying it in the application.

Reported defects using Quality Center and interacted with the development team to resolve any defects/issues.

Working with the SQL statements to extract data from Oracle tables and verify the output data of the reports on the browser page.

Build and manage the overall test process, according to the agile methodology.

Conducted demos of the Business critical requirements to customers for User Acceptance Testing

Preparation & sign-off of overall UAT Test Plan and also planned the user resource required for UAT activity.

Responsible for entering bugs into Quality Center, track defect status and co-ordinate defect resolution with the developers.

Participated in retrospective at end of each sprint to improve the process in next sprint.

Generating weekly status reports to the team manager & attend weekly status meeting with Team members, Team managers & Technical team.

Environment: Agile and Scrum Methodology, Quality Center, SQL, J2EE, Java application.

Bank of India, INDIA July 2011–July 2013

QA Analyst

Bank of India online banking management system which provides information of account summary of both debit cards and credit cards of the customer. Customer can interact with this system and the customer can do transactions by online. The customer can do the bill payments, credit card payment, transfer funds, order of demand drafts and other payments.

Responsibilities:

Analyzed High Level Design Documents, Business Requirement Documents and Test Plans.

Involved in analyzing the business requirement documents (BRD), Functional specification documents(FSD), Systems Requirements Specifications(SRS) documents to prepare test cases and Involved in creating data Requirements.

Created and executed Test Plan and Test Cases to ensure a quality product that meets functional requirements and customer needs.

Utilized Defect Tracking System for Planning, Developing Test Cases and Reporting Defects.

Prepared Test Cases using specification based technique – Equivalence Partitioning, Boundary Value Analysis, Decision Table and State Transition.

Prepared Positive and Negative Test Cases for different Functionalities.

Developing end to end automated UI and functional test scripts using Selenium RC. This includes improving the existing test automation framework.

Performing white box testing for underlying services using Java. This includes writing codes using java and testNG and further executing them.

Having Knowledge on Date Center Infrastructure, Networking, Firewalls, Load balancing.

Having Experience on writing Scripts in Selenium core java.

Involved in the execution & Debugging of Automation scripts developed using Selenium web driver

Writing Test case Scripts (Java-Selenium Web driver) in Eclipse IDE and modified the selenium scripts and executed.

Categorized Defects based on the Severity and Coordinated with all the team members & development team in order to resolve the Issues and Defects.

Provided Feedback to Development team on recurring errors both on an individual and team basis with aim Reducing Defects in the final release.

Submit and Track Defects to maintain Weekly Test Metrics Reports. Prepared and presented Weekly Metric reports on the status of the project.

Developed test scripts from scratch and performed regression testing using Quick Test Professional as automation tool with VB scripting.

Responsible for weekly status to show the Progress of the automation testing effort.

Maintained requirements and Requirement Traceability Matrix (RTM) between Requirements and Test Cases.

Tracked, Documented and Closed the Bugs using Rational.

Involved in complete Release of two Testing Modules - from designing of the Test Plan and executing the plan to complete Test Summary Report.

Interacted with Business Analysts and Developers to discuss the updated Functionality specification. Updated Test Plans accordingly.

Participated in Weekly Test Review Meetings with the Test Manager and Test Team.

Environment: Rup Methodology, Rational, SQL, Web application, .Net.

BIRLA SUNLIFE HEALTH INSURANCE, INDIA May 2009 –June 2011

QA Analyst

Application:

This web based Health Administration Software Product mainly deals with Health Insurance Claims, Provider Networks, Enrolling the employees. This Product mainly contains twenty two modules Viz MFM, Enrollment, Plan Building, Claim Processing, Claim Pricing, Scanning, Provider Network Maintenance, Billing and Admin, System, JQS, Adjudication Logi, Re-insurance etc. Through this application customer can participate in the different benefit plans and get benefit of health insurance and he can get the benefit of insurance products. The main insurance products are Major Medical, Dental, Prescription, Vision, Flex, Short Term disability and Long Term disability.

Responsibilities:

Involved in SRS Walkthrough for better understanding of Client Requirements.

Analyzed system requirements and Involved in preparation of Test Plans for different modules and documented test cases for various screens of the application.

Gathered the information from the competitor’s websites. Performed the requirement analysis and documented the requirements.

Involved in Functional testing, System testing, Installation testing, Integration testing and User Acceptance testing.

Work involves using QTP to read an Excel spreadsheet, call some existing automation to pull a value out of an application, then run an SQLquery against a table and validate the value out of the app matches the table.

Used QTP as the automation test tool for Functionality and Regression Testing of the application.

Writing Test cases and Scenarios for clients using JIRA.

Created Test input Data Requirements and prepared the test data for data driven testing and then reviewed Test Plans prepared by other testers and provided feedback.

Studied and analyzed the Functional Requirements, System Design Specifications, Interface Control Document and interacted with Business Analyst & developers for changes in requirements if any.

Worked on Medicaid Systems, Health Information Exchange, Health Insurance Exchange Programs and Medical Care Management Systems.

Business Rules to Identify Test Requirements, track the requirements (Bi-Directional traceability matrix).

Wrote complex SQL queries to validate backend functionality of the application.

Scheduled both internal and external meetings involving interaction with Client, and the business and data team to resolve the issues evolved during debugging and testing.

Performed Black Box testing for the customized version.

Performed Functionality Testing and GUI Testing.

Executed Regression testing by repeated execution of recorded test procedures to identify errors in each modified build in the process of testing.

Strong working knowledge on agile methodology.

Environment: Agile Methodology, JIRA,Java Portal AS, Portal technology, Oracle, UNIX, WINDOWS 95/98/NT/2000 and SQL

EMC2, Bangalore, INDIA March 2008–April 2009

QA Analyst

Application:

KenexaBrassringan EMC Company provides employment and retention solutions to assist organizations in hiring and keeping full time Employee details. It includes recruitment process outsourcing (Which assists in global recruiting). It contains legal documents &Work flow tracking. Employee’s assessment to asset organizations in obtaining and keeping qualified employees.

Responsibilities:

Reviewed the Business Requirement specification Document and the Technical Specification of the application

Prepared and Executed Test Specifications. Executed Test Cases Manually.

Reviewing System Requirements to define testing scope for various levels of testing (Functional, Integration, System, Regression, and UAT).

Tracked, Documented and Closed the Bugs using Bugzilla.

Involved in the development of RTM (Requirements Traceability Matrix) for completeness and correctness.

Used Visual Source Safe for Configuration Management.

Studied and analyzed the Functional Requirements, System Design Specifications, Interface Control Document and interacted with Business Analyst & developers for changes in requirements.

Worked with developers to communicate regarding issues in the application.

Coordinated the testing effort towards End to End testing to verify the proper functioning.

Wrote SQL queries to test the application for data integrity.

Tested User Interface inconsistency and application functionality.

Generated Test Reports and participated in project status calls.

Documented test cases, test scripts, and expected results

Performed Compatibility Testing on Internet Explorer, Netscape Navigator to verify the browser Compatibility.

Environment: Bugzilla, Java Portal AS, Portal technology, Oracle, and SQL.

RELIANCE FRESH, INDIA Nov 2006–Feb 2008

QA Analyst

Reliance Fresh is the Grocery Store format which forms part of the retail business of Reliance Industries of India. These Stores sell fresh fruits, vegetables, staples, groceries, fresh juice bars and dairy products. Project scope includes the entire supply chain from production order to shipping & delivery and order management. Product creation and supply chain groups are working together to address critical dependencies between processes like demand, supply, Shipping Logistics, purchase order processes and warehousing.

Responsibilities:

Analyzed the Business Requirement Document, Functional Specification documents to prepare Test Cases/Test Plans based on the Test Plans and Use Cases.

Troubleshooting and problem resolution.

Participate in research of customer concerns. Updated the test cases for revised use cases.

Involved in Functional testing, Integration testing, Regression testing and User acceptance testing.

Work with the Quality Assurance Analysts to perform backend testing by executing SQL Queries.

Involved in Test Execution and Defect Reporting using Jira and Identify and define the scope of migration.

Assisting in development of the system through enhancement requests related to migrations.

Support responsibility which includes becoming a member of a 24/7 support rotation for migration waves.

Interacted with other teams on the status of Bugs reported on a daily basis.

Participated in all Status Calls, Release Management Calls, Test Case Review meetings and Sign-Off meetings.

Involved in manual testing of new releases which includes gathering of requirements, writing manual test cases, executing and reporting bugs. Further chasing the bugs to closure and send off the release to production.

Improved the framework for effectively testing platform API. These are in-terms of test coverage, test efficiency and reporting.

Performed some load testing using JMeter to measure the performance of SOAP services.

Environment: JIRA, Java Portal AS, Portal technology,JMeter, Oracle, and SQL.

Education:

April 2006 Bachelor of Commerce, VSPB, INDIA

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