Professional Hospitality Manager

Thomas Glennon

** ********* **. ***********, ** *1108

Phone: 413-***-**** E-Mail: ********@*****.***

Objective

I am seeking a company where I can use my culinary and restaurant experience and education to help the company meet and surpass its goals.

Experience

Notch 8

Union Station Banquets/Platform Sports Bar April 2017-Present Sous Chef

• Recruit, interview, hire, train and supervised back-of-house employees

• Initiate and maintain excellent vendor relationships

• Manage daily kitchen operations and create standards that exceed safety and health regulations; identify and provide solutions for any problem areas

• Performed with ease and efficiency under significant pressure in fast-paced environment Mount St. Vincent Care Center

Unidine/Sisters of Providence September 2015-March 2017 Head Chef/Culinary Coordinator

• Hands on chef manager in a facility where the focus is on committed to fresh ingredients and scratch cooking.

• Ensured responsibility for the quality and quantity of food served via menu program, production systems and food specifications

• Oversaw that meals were prepared and served on schedule

• Maintained dietary records for residents to ensure proper meals were served Cambridge House Brew Pub May 2015-September 2015

Head Chef

• Worked as a liaison with the kitchen staff for the direction ownership has for the kitchen, menu, and special events.

• Responsible for orders, inventories, hiring and discipline.

• Develop action plan to rectify sanitation, health and safety issues The Still Bar and Grill April 2011-May 2015

Kitchen Manager

• Created a more cohesive, hardworking, and reliable kitchen staff; all on board with menu initiatives, recipes, and routine cleaning duties.

• Redesigned and streamlined menu

• Upgraded ingredients, and began purchasing from local companies

• Created specifications for all menu items and trained staff accordingly

• Developed, prepared, and served a variety of special events, banquets, and dinners Universal Plastics, LLC June 2007-September 2011

Customer Service and General Office Help

• Worked as an integral part of the support staff of plastics manufacturing company assisting sales, production, human resources and accounting.

• Inputted and communicated with customers regarding orders

• Completed weekly costing inquiries for production supervisors and manager

• Updated reports of stock finished goods and invoiced customers

• Maintained employee files, and assisted with new hires and terminations Page 2

Uno Chicago Grill August 2004-June 2007

Assistant General Manager; Sturbridge, Massachusetts (2005-2007) Assistant Manager; Bowie, Maryland (2004-2005)

• Promoted genuine hospitality and a teaching and learning environment, while providing great food and beverage, ensuring fun surroundings for both staff and guests, and created a warm and inviting atmosphere.

• Interviewed, hired, disciplined and oversaw training of employees

• Performed weekly food and liquor inventories

• Managed front of house and back of house shifts

Applebee’s Bar and Grill September 2000-August 2004 Assistant Manager; Worcester, Massachusetts

• Maintained a healthy work atmosphere for employees, while managing a successful business.

• Promoted guest service while running front and back of the house shifts

• Scheduled employees in area of responsibility

• Assisted with inventories and ordering

Education

College

Holyoke Community College June 2015

Culinary Arts Certificate

GPA 3.958

High School

Westford Academy, Westford Ma June 1998

Diploma in General Studies

Awards and Certifications

Active ServeSafe Certification

TIPS Alcohol Awareness Certification

Active Allergen Awareness Certification

Dean’s List Fall 2014 Semester

Dean’s List Spring 2015 Semester

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