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Customer Service Sales

Location:
Lubbock, Texas, United States
Posted:
November 29, 2017

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Resume:

Brooklin Staha

ac3jag@r.postjobfree.com

806-***-****

OBJECTIVE

I am looking for a position that challenges me and allows me to work towards advancement within the company. I am a self-starter and enjoy problem solving. I get along well with others and don’t mind asking for help when needed. My strengths are my ability to work independently with honest and open communication with others. I would welcome any opportunity to learn new skills.

SKILLS

-Strong Customer Service & Relations

-Word Processing & Typing -Computer Operations (Word, Excel, Chargify, SAGE, MAS, Starship, credit card terminal,10 key, 65 WPM)

-Filing & Data Archiving -Office Equipment Operation (credit card machine, fax machine, scanner, copy machine, cash register)

-Multi-line Telephone Reception

-General Accounting

-Problem Solving

-Accurate Money Handling Experience

-Independent account management

-Development and fostering professional relationships

-Multiple account management/maintenance

-Exceptional communication skills

-Seamless project management

-Ability to meet organizational deadlines

EMPLOYMENT

2016-2017

Associated Sales Group - Foothill Ranch, CA

Bookkeeping/ Customer Support

-upkept Chargify credit card terminal

-updated customer accounts in company terminal

-communicated via customer emails and phone regarding account charges and other inquiries

-provided daily, weekly and monthly revenue reports

2011-2016

RPS Solutions – Lubbock, TX

Account Executive

-Provided customer service, billing, sales, product inquiry, and expediting for medical accounts as well as Oil industry accounts.

-Accumulated weekly and monthly inventory count and sales reports.

-Operated Returns, exchanges and credits for damaged or exchangeable product as well as updating warehouse inventory.

-Communicated with UPS, FEDEX and various delivery companies regarding claims on missing or damaged product or status of transit on a daily basis.

-Collected credit card info and confirmed transactions with credit card terminal.

-Conducted over the phone and email inquiries regarding online and phone orders, invoices and receipts.

-Assisted in overseeing, creating and updating customer websites.

-Communicated with warehouse regarding available inventory and expediting on a daily basis.

-Communicated with production plant regarding productivity dates and availability on a daily basis.

-Participated in weekly meetings regarding customer issues and updates.

-Some travel to visit / develop relationships with clients as well as participated in company trade shows.

2011-2011

Dillards Lubbock, TX

Sales

-Provided customer service with inquiries on product, pricing, returns/exchanges and checkout.

-Met an expected daily sales quota.

-Participated in inventory count and restock.

2009-2011

First Bank & Trust Lubbock, TX

Teller

-Provided excellent customer services and maintained customer satisfaction.

-Employed security measures to ensure funds were not compromised.

-Received cash and checks for deposit, verified amounts, and examined checks for endorsement.

-Entered customer and transactions data into computer and issued computer generated receipts.

-Cashed checks and disbursed monies after verifying signatures, endorsements and customer account balances.

-Collected loan payments and placed holds on accounts for uncollected funds, according to organizational procedures.

-Ordered daily supply of cash and counted incoming cash to verify accuracy.

-Explained, promoted and sold credit union products and services.

-Posted night and mail deposits, payments and requests received in mail on a daily basis.

-Verified identification and rights to utilize facilities, as well as validity of credit cards and checks.

2006-2009

Linens & Things Lubbock TX

Head Cashier/Bedding Manager

Oversaw all operations with cashiering and bedding department, including housekeeping, maintenance, mediation of staff disputes, and handled customer relations. Participated in staff recruitment, hiring, training and scheduling.

REFERENCES

Kristen Nobles

RPS Solutions

806-***-****

Amy Cooper Baylor

Heart and Vascular Hospital

806-***-****

Patti Douglass

RPS solutions

806-***-****

Davin Roos

Associated Sales Group -ASG

877-***-**** ext 1207



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