Management Project

Nitin Kumar Patial

Mobile: +1-813-***-****

Email: *********@*****.***

Experience Summary

•Currently working in US, having 6.4 years of experience in Middle-ware administration.

•Rich experience in Telecom & Finance domain.

•Extensive working knowledge on Production support maintenance activities.

•IBM Websphere core administration certified Professional.

•Expertise in IBM Websphere Application Server administration.

•Good hands on experience on IBM Websphere Process Server & Commerce server.

•Good hands on experience on Incident Management, Change Management and Release Management.

•Good hands on experience on Webservers (IBM HTTP/Apache) and IBM Websphere MQ server.

•Good hands on experience in Jenkins.

•Automation of WAS Administration tasks using shell scripting, Python scripting and CGI.

•Have 2.7 year of experience at onsite (Singapore and United States).

Employment Summary

Organization

Designation

Period

Infosys Ltd

Technology Analyst

July 2011 – Till Date

Education

Degree and Date

University

Major/Specialization

Bachelor of Engineering

2007 – 2011

Jaypee University of Information Technology

Computer Science Engineering

Technology

Languages and other software products

Integration Software:

IBM Websphere Application and Process Server

IBM Websphere commerce Server

Messaging Middleware:

TIBCO Enterprise Message Service (EMS)

IBM WebSphere MQ

Other Tools: MQ explorer, IBM Heap Analyzer, IBM Thread Analyzer and Memory Analyzer Tool

Operating Systems: Windows, UNIX, LINUX

Database Systems: Oracle, IBM DB2

WEBSPHERE APPLICATION SERVER- Technology Analyst

Client: CITI BANK (United States) Oct 2016- Current

Project: Middleware Support

Description of the project:-

Middleware team creates and provides support for maintenance of Dev, SIT, UAT, Prod & COB environment for transaction and CITI screening application (AML) across different regions by providing 24x7 support.

Responsibilities:

Installation of WebSphere Application Server 7.X, 8.X versions and IBM IHS.

SSO and SSL implementation between Webserver and application server.

Configuration and management of clusters, JVMs and various other resources such as Listener ports, Queues, Database providers, data sources, thread pools.

Incident Management, Change Management, Problem management

Worked extensively in analyzing and trouble shooting of various environmental issues and errors.

GI setup, NDM setup, SQL plus installation in SIT/Cloud environments.

Basic DBA administration in SIT environments.

Technical Onboarding Transaction and Citi Screening –Technology Analyst

Client: CITI BANK (United States) Jan 2016- Oct 2016

Project: Middleware Support

Description of the project:-

Technical Onboarding team creates and provides support for onboarding of business products for transaction and CITI screening (TX/CX) of various business in Dev, SIT, UAT, Prod & COB environment.

Responsibilities:

Creation of business unit, rule set, users etc.

SQL script preparation for business product onboarding using SQL Developer.

MQ object creation as part of business onboarding.

NDM setup for file transfer for batch processing.

WEBSPHERE APPLICATION SERVER- Technology Analyst

Client: CITI BANK (Singapore) Aug 2014- Jan 2016

Project: Middleware Support

Description of the project:-

Middleware team creates and provides support for the up keeping of Dev, SIT, UAT, Prod & COB environment across multiple portfolios like Finance, Risk, HR Compliance, CATE, and Citi KYC supporting more than 90 applications on 250 servers 24x7.

Responsibilities:

Installation of Websphere Application Server and IBM IHS.

Hands-on experience in installation of IBM Ifixes and fix packs.

SSO and SSL implementation between Webserver and application server.

Creation and configuration of Test, UAT and Production Environments.

Configuration and management of clusters, JVMs and various other resources such as Listener ports, Queues, Database providers, data sources, thread pools.

Incident Management, Change Management, Problem management

Creation of certificate using keytool and its installation using EMT command/ manually from console.

Worked extensively in analyzing and trouble shooting of various environmental issues and errors.

Creating IBM Problem management records (PMRs) to report WebSphere application server problems.

Heap dump and Thread dump analysis using IBM Heap analyzer, Memory analyzer tool and IBM thread analyzer.

Automation using Shell and Python scripting.

WEBSPHERE COMMERCE SERVER – SYSTEM ADMINISTRATOR

Client: MYER, March 2013 – September 2013

Project: MYER Environment Support/Middleware Support

Description of the project:

•MYER is Australia's largest department store chain, retailing a broad range of merchandise.

•Environment team supports “WCS-OMNI” part of MYER and provides support to day to day activities in Dev, Test, PERF and UAT environment

Responsibilities:

•Creation and configuration of Dev, Test, PERF and UAT environments

•Installation of Websphere Application and Commerce server

•Installation of update installer, IBM-IHS, DB2 client

•Applying APAR’s, I-fix, fix packs and feature packs

•Configuring websphere commerce and publishing stores

WEBSPHERE APPLICATION SERVER - SYSTEM ADMINISTRATOR

Client: TELSTRA, July 2012 – Aug 2014

Project: Telstra ISL Environment/Application Support

Description of the project:

•Telstra is a major Telecommunications service provider in Australia.

•The Environment Team Supports the “Integration Service Layer” part of Telstra and it consists of 3 major Systems namely Fulfilment, Assurance and Inventory. Environment team provides support for the up keeping of the Dev, Test and production environment and takes care of environment related upgrade/monitoring activities.

Responsibilities:

•Installation of Websphere Application Server and IBM IHS.

•Creation and configuration of Test and Production Environments.

•Enterprise packaging of business modules.

•Deployment of Enterprise applications in Websphere Application Server.

•Tuning Server configurations for improved performance.

•Monitoring through Tivoli Performance Viewer.

•Issue analysis in case of JVM performance degradation.

•Shell and python scripting for automating the administration tasks.

•Basic Administration activities of TIBCO & MQ servers.

•Production support, maintenance and providing root cause analysis.

•SSL certificate management, software upgrade.

•Worked on CGI scripting to automate various WebSphere administration tasks.

•Basic administration of MQ server (Creation of Queue manager/Queues/Topics/QCF, purge queue, restart queue manager).

E-Learning App for Mobile and IPAD- Development Project

Client: Internal Project. July, 2011 to July 2012

Description of the project:

The main objective of course is to design and develop a highly effective eLearning course that not only addresses the client’s immediate business needs but proves to be beneficial to them in the long run.

Role and Responsibilities:

•Front end Designing using HTML5 and CSS.

•Back end code development using Java Script and JQuery.

•Manual Testing etc.

Certifications / Professional Awards:

External Technical Certification

IBM WebSphere Application Server NW Deployment V7 0 Core Admin

IBM WebSphere Application Server Network Deployment V8.0 Core Admin.

IBM Certified Specialist Rational ClearCase v7.1

Programming in HTML5 with JavaScript and CSS3

Microsoft Sql Server 2008, Database Development

Infosys Internal Certification

IMS ITIL Problem and Change Management

IMS ITIL Release and Config Management

Professional Awards

Bravo Award for best performance in ECS IMS Unit.

Personal Information

Gender : Male

Marital Status : Married

Visa Details : Singapore WP (Expired on 7th Nov 2016)

H1B valid till 2022.

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