LAURA BONNER, PHR/SHRM-CP

***** ********* *********

Euclid, Ohio 44117

216-***-****

ac3j68@r.postjobfree.com

Summary of Experience

Human Resource Generalist with over 20 years of experience as a strategic business partner with direct responsibility for talent management, employee coaching, development, training, and engagement. Background in employee relations, compensation, benefits administration, industrial safety, and HR compliance processes.

Career and Impact

ORBIS Corporation (A subsidiary of Menasha Corporation), Mentor, Ohio A manufacturer of plastic reusable/recyclable packaging for the automotive industry.

2003 to 2017

Human Resource Manager: Responsible to Plant Manager for plant-level Human Resource function for nearly 300 hourly, salary, and temporary employees in a three-shift, 24/5 operation. Directly supervised Human Resource Assistant.

Managed sourcing, selecting, hiring, and onboarding activities for hourly and salary openings. Result: Achieved efficient candidate management, improved communication to process stakeholders, and oriented new hires to the company and its policies/procedures.

Created succession plans by analyzing key salaried roles, assessing skills readiness of team members, and developing strategies to address training needs. Result: Determined promotion path for high-potential salaried team members and identified external recruiting needs to fill remaining vacancies.

Established Cell Lead role, developed instruction module, and trained employees to the required standard. Result: Created efficiencies for managers and work flow, and established a career track for further growth and skill development in production floor leadership.

Served as key contributor in designing content for 1st day training session and job instruction videos for new hires and temp onboarding. Result: Improved new employee production work readiness to achieve a Daily Labor Efficiency (DLE) goal of 85% or better, and a customer complaint goal at, or below, 0.55%.

Coached employees on team dynamics and in areas identified through the performance evaluation, action planning, and disciplinary processes. Result: Cultivated improved working relations, opened lines of communication, and created a culture of engagement.

Conducted market wage analysis with annual compensation review process for hourly employees, including recommendations for wage range changes. Result: Maintained competitive hourly wages in line with local industry.

Restructured training certification process and implemented visual management board to highlight in-process training and identify business needs. Result: Created accurate employee traceability files, increased number of hourly employees in active skills training by 5% per quarter, and improved documentation process.

Oversaw mid-year and annual performance management processes for hourly and salaried employees. Result: Fostered communication and ensured timely feedback and completion of performance evaluations in alignment with corporate mandated deadlines.

Managed new hire, life event, and annual benefits enrollment processes and information sessions. Result: Ensured employees understood benefits options and were enrolled within designated timeframes.

Resolved incidences of harassment and misconduct through prompt investigation of violations. Result: Reduced corporate liability and upheld company policy. Resume of LAURA BONNER, PHR/SHRM-CP Page 2

Managed staffing levels in line with monthly production volume through direct hire and temp labor placements. Result: Maintained plant On-Time Delivery (OTD) metric of 97%.

Oversaw behavior-based audit program and safety related activities, implemented production floor pre-work safety checklist, tracked and reported monthly OSHA- mandated training. Result: Maintained a monthly Safety System Index (SSI) of 89% and OSHA Incident Rate (OIR) at or below, 2.00.

Led monthly roundtable discussions between leadership and hourly employees. Result: Generated actionable items to address employee concerns and facilitated employee-led (volunteer-based) safety, recycling, and social committees.

Introduced Employee Initiated Continuous Improvement (EICI) program and enhanced employee award levels. Result: Generated ideas from 5-10% of hourly employees each month which contributed toward an annual plant savings goal.

Promoted wellness initiatives to address risks identified in annual on-site health screen program. Result: Increased program participation by 15% and employee knowledge of health risks associated with smoking, obesity, and high blood pressure.

Hutchins-C.A.W., Inc. (formerly C.A.W., Inc. of The Conrad Companies), Cleveland, Ohio A distributor of wholesale automotive parts which later converted to retail sales.

1997 to 2003

Human Resource Administrator: Responsible to Vice President of Human Resources for managing the hiring, employment, payroll, and benefit administration processes of 5 retail locations and a call center.

Human Resource Coordinator: Responsible to Operations Manager for the hiring, orientation, and employment processes for 8 wholesale warehouses located throughout Ohio and Pennsylvania.

Human Resource Representative: Responsible to Human Resource Coordinator, providing support for HR Department, including applicant tracking, entry-level interviewing, and orientation.

Education

BS Degree - Industrial/Organizational Psychology (Concentration in Human Resource Management), John Carroll University, University Heights, Ohio, 1996

Additional Training

ISO 9001 Auditor

Management Level Engagement Training & Development, ORBIS Corporation DISC training, ORBIS Corporation

HR/Employment Law continuing education via National Seminars Training and Clear Law Institute

Technical Skills

SAP

ADP HRIS