Stephen P.M. Nestler
*** ****** ***, ***** *******, GA 30115 ac3ixb@r.postjobfree.com 404-***-**** (C)
Qualifications: Seasoned IT professional whose capabilities cover an extensive background in Information Technologies, Business Development, Project Management and Customer Support. My professional career encompasses networking, system administration, technical pre-sales and client relationships. My professional training in information technology is extensive, current and on-going.
Education
Bachelor of Science Information Systems, Kennesaw State University, Kennesaw, GA
Certified Information Systems Security Professional (CISSP) #102018 (Active and Current)
Currently studying for Certified Cloud Security Professional (CCSP) Exam
Certified Unicenter Engineer (CUE)
Dale Carnegie High Impact Presentations
Military Background
United States Air Force - Honorable Discharge
Experience
CareerBuilder, Atlanta, GA Feb 2016 – Present
Global Risk and Compliance Analyst II
Reviewed legal and regulatory guidance on an ongoing basis to ensure that policies remain current and appropriate
Maintained and improved the Incident Response process
Assisted with the development, deployment and support of a Global Information Security Program
Assisted with the development, deployment, and support of the Global Business Continuity Plan
Assisted with Global Security Awareness Training
Documented and maintained Process\Data Flows for all CareerBuilder products and services
Partnered with technology and product development business units to maintain up-to-date information security profiles to be shared with prospects and clients
Partnered with business units in developing and implementing controls to effectively mitigate the security risks inherent in each client or vendor relationship
Completed Information Security Questionnaires\RFP from customers regarding CareerBuilder Products’ security efficacy and practices
H2H Technology, Atlanta, GA (short term contract) Aug 2015 – Oct 2015
Sr. Security Consultant\Contractor
Implemented RSA Security Analytics onsite at customer’s location.
Configured over 45 devices in support of implementation.
Installed various types of Feeds and Collectors (Syslog, Wintel, SQL Server, Cisco ASA, etc.) to gather required information
Verified data collection
Wrote various reports/created dashboards based on customer’s requirements
Performed remote support of installation after initial installation\configuration
Aventis Systems, Inc., Atlanta, GA May 2014 – Jan 2015
National Account Manager
National Account Manager responsible for identifying and developing revenue opportunities in the Great Lakes area and the Pacific Northwest.
Building and managing relationships with existing customers.
Working with existing customers to expand their infrastructure.
Making recommendations and negotiating pricing to ensure client satisfaction.
Cold calling to new customers to increase territory accounts.
Utilizing CRM automation tools including Salesforce and social media
Certified as VMware Sales Professional (VSP 5.5) and Veeam Sales Professional (VMSP)
NCR Corp\PS Solutions, Inc., Peachtree City, GA Apr 2013 – May 2014
Contractor\Bench Technician
Point of Sale devices repaired\refurbished at Depot Level
Troubleshooting, diagnosing, resolving (repair\refurb) of various POS devices ranging from printers of various manufacture to check readers, scanners, etc.
Used Airwatch extensively to configure/secure iPod/iPad and other mobile devices
Responsible for ownership and resolution of each issue
Sage Software\Experis, Atlanta, GA Oct 2012 – Mar 2013
Contractor\Technical Support Agent
Inbound support analysts for Sage Software (Sage 50 US Accounting products-10 variations by product
year 2011-2013)
Troubleshooting, resolving and documenting various issues including functional\operational issues as
well as specific installation, networking, accounting, procedural and update issues
Responsible for ownership and resolution of each issue positively while providing an exceptional customer experience
Bearco Consulting, Atlanta, GA Aug 2009 – Oct 2012
Executive Consultant
Project based IT consulting
Areas of practice: Networking (PC/LAN/WAN/Internet), Security, Regulatory Compliance (HIPAA/PCI/SOX, etc.), Infrastructure, Disaster Recovery, Needs Analysis; Internal Training
Wings and Things Family Restaurant, Newnan, GA Jan 2009 – Aug 2009
Entrepreneur/Owner/Operator
Owned and Operated local family style restaurant franchise
Maintained all operating records/personnel/payroll data
Maintained premises in accordance with local and State Health codes
Responsible for training personnel and maintaining safe food handling procedures (ServSafe)
i365 (formerly MetaLINCS, Inc), Atlanta, GA May 2008 – Oct 2008
Southeast Regional Pre-Sales Engineer
Presales support for the Southeast Regional Sales Team
Demonstrated the MetaLINCS eDiscovery solution to customers
Performed needs analysis determined by customer requirements
Design/Architect software solutions to assist with Early Case Assessment
Create and execute Proof of Concept scenarios
Liaised with Development and Product Management for enhancement/functionality requests
RSA Security, Inc, Atlanta, GA May 2007 – Feb 2008
Senior Systems Engineer, Pre-Sales, Southeast Region
Supported the Southeast Sales team for encryption products
Presented and demonstrated solution to customers
Performed needs analysis to determine customer’s Compliance (PCI, HIPAA, SOX) posture
Create and execute Proof of Concept scenarios
Liaised with Development for enhanced functionality/customer requests
Symantec Corporation, Atlanta, GA May 2005 – Mar 2007
Senior Systems Engineer, Pre-Sales, Large Enterprise Accounts
Performed Pre-Sales support to Large Enterprise Account Reps
Performed needs analysis to determine customer solution requirements and product fit
Presented and demonstrated solution to customers SIEM/Compliance related issues
Designed/Architected software solutions based on customer’s needs and product mix
Consulted with Sales Team and customers to create and execute Proof of Concept scenarios
Liaised with Development for enhanced functionality/customer requests
Resolved customer issues in pre and post implementation environments
Vistascape Security Systems, Atlanta, GA Aug 2004 – Jan 2005
Senior Security Consultant, Pre-Sales
Performed Pre-Sales support to National Account Reps
Performed needs analysis to determine customer solution requirements
Presented and demonstrated solutions to customers and resellers
Consulted with Sales team to create and execute Proof of Concept situations
Liaised with internal engineers for enhanced functionality integrations
Wrote responses to RFI/RFP
Computer Associates, Inc, Atlanta, GA Feb 1998 – Apr 2003
Senior Consultant, Pre-Sales, Field Services Group
Performed Executive level (C-Level) technical presentations in support of national sales force
Designed/Architected software solutions based on customer’s needs and product mix
Conducted product demonstrations at customer locations or in the CA Solution Center
Consulted with Sales Team and customers to create and execute Proof of Concept scenarios
Performed implementations of complex high dollar/high visibility software solutions
Conducted training for Channel Partners and new engineers (end-user and “train the trainer”)
Managed customer’s expectations with respect to software based solutions
Mapped customer’s business requirements to technology/product family solutions
Presented and demonstrated products at national tradeshows (CA World, N+I)
Wrote responses to Requests for Proposals/Requests for Information
Axiom Corporation, Atlanta GA Dec 1996 – Dec 1997
Programmer/Analyst Oracle Database Administrator
(State of Georgia, Department of Rehabilitation Services)
Evaluated and determined the information requirements for Rehab Services counselors and staff
Redesigned, rewrote, and tested a state wide customer service application (CBS) in support of Rehab
Counselors and field staff using VB 5.0, Oracle (version 7), and ISO9000 compliance standards
Wrote customer requested reports using VB, Oracle and Crystal Reports
Installed and maintained Oracle RDBMS under Novell and Windows NT file server platforms
Determined requirements to meet IT strategic plan
Reviewed and evaluated the current architecture, software and standards for existing LAN/WAN/Internet/Intranet to support 9 Regional Offices
Determined and designed specifications for a departmental virtual office initiative
Designed and implemented enhanced network to meet specified requirements
Provided recommendations for platform/software standardization
Ajilon Information Systems, Atlanta GA Jul 1995 - Dec 1996
Consultant (Amoco Fabrics and Fibers - Project DELTA/Project FOCUS)
Managed daily operation of Novell 3.12 Local Area Network
Provided support for approximately 250 users on all hardware and software issues
Involved with a major corporation wide initiative for standardization of Local Area Networks
Desktop applications and user support (Distributed Computing Initiative)
Performed needs analysis regarding new applications in support of the project
Performed operating system and application updates with Chicago and Tulsa offices to ensure consistency
Trained new users on new corporate computing policies and procedures
Canadian Imperial Bank of Commerce, Atlanta, GA September 1990 - July 1995 Assistant Vice President, Systems
Managed day to day operations of Novell 3.11/3.12 Local Area Network, Octel Voice Mail system, and Executone Phone Switch
Responsible for maintaining software licensing compliance (network/desktop)
Provided support for over 75 users on hardware and software issues as well as connectivity issues with the IBM AS/400 using an Eicon Gateway (5250 emulation)
Assisted in the design, development and implementation of the Corporate DR Plan
Assisted in planning annual budget
Installed and evaluated new software packages as updated packages became available
Trained new users on LAN operations/software (Windows 3.1, Word Perfect 5.0/5.1, Lotus 1-2-3 ver 2.4/4.0, cc:Mail, Paradox)
Supervised and directed activities of staff