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Product Manager

Location:
Singapore
Posted:
November 29, 2017

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RAFIKAH HALIM

@

+** **** **** ac3it2@r.postjobfree.com sg.linkedin.com/in/rafikahhalim

Personal Statement

Growth – it is the one thing that I have always strived for. As a child, I was an overachiever as I strived to beat my personal running record. This trickles down to my work life as I aim to be the best at whatever I do. With one year of experience as a product manager in a B2B enterprise SaaS start-up in Silicon Valley, I am a penultimate year undergraduate student in National University of Singapore (NUS) Business School with a passion for technology. I have prior experiences in product design with skills in HTML, CSS and Sketch, data analytics with skills in Excel, SQL and Tableau, as well as working with people from different teams such as engineering, customer success and sales. My dynamic background with over six months of experience in account management and marketing roles have also groomed me to whip out great presentations in a short time. My interest in technology brewed during my internship stint in a global technology division of an advertising agency in Singapore, Metalworks by Maxus (a Group M and WPP company). I had the opportunity to work with cutting edge technologies such as virtual reality, SmellTech, wearable and beacon technology, to incorporate them into marketing campaigns for The Body Shop. Spending a year in Silicon Valley as a product manager in a technology start-up alleviated this interest into passion. Managing a product for a B2B marketing software that provides loyalty and engagement solutions to brands has given me insights on how to bring an early-stage product to success. By working directly with the VP of Product, we have successfully rolled out four features and increased the client base to seven brands. I have worked end-to-end on rolling out four features specifically: Mobile App, Dashboards, Rules and Punch Cards. I extracted data-backed insights using R and used those findings to create better features for restaurants and retail brands. This year-long stint has also increased my expertise in mobile app development and user experience (UX) design through re-designing the company’s white-labelled mobile app product for brands to customize as their own loyalty app.

I have also worked on four start-up ventures while staying in Silicon Valley -- one of which won a $10,000 grant from NUS Enterprise, an incubation program. This entrepreneurial passion started when I joined the NUS Entrepreneurship Society and eventually became the President. We successfully partnered up with 20 corporate partners such as Uber and e27 to be part of the inaugural start-up internship fair that eventually garnered over 300 students from all over Singapore. Attending case competitions locally and overseas, such as in Canada, Japan and Finland, has allowed me to grow my business acumen and ability to innovate. My biggest win was during the API World Hackathon 2016 in San Francisco where my team won $10,000 for an augmented reality shopping app.

Through my growth mind-set as well as various practical experiences in product management, technology and business acumen, I am confident that I am able to add value to your organisation. More information about my qualifications will be able to validate my potential. I look forward to the opportunity of discussing my qualifications at your earliest convenience. EDUCATION

AUG 2014 -

PRESENT N ATIONAL UNIVERSITY OF SINGAPORE

BACHELOR OF BUSINESS ADMINISTRATION (HONOURS)

• Honors: NUS Kent Ridge Undergraduate Scholarship, University Scholars Programme

(USP), NUS Overseas College (Silicon Valley), Philip Yeo NUS Overseas College Award

• Leadership: President of NUS Entrepreneurship Society, BizAd Leadership Development Programme, Corporate Liaison Director of NUS Entrepreneur’s Association (NUSEA) Singapore

APR 2011

– MAY

2014

SINGAPORE POLYTECHNIC

DIPLOMA IN BUSINESS ADMINSTRATION (MERIT)

• Honors: Gold Medalist of Business Administration Cohort (Class of 2014), Placed on Honour Roll for 6 semesters, Diploma Plus in Business Mathematics and Economics Singapore

WORK EXPERIENCE

AUG 2016 –

JUL 2017

STELLAR LOYALTY, INC.

PRODUCT MANAGER (INTERN)

• Built product features & specifications for B2B marketing software, such as dashboards, back-end rules and punch cards - which led to an increase in client base by 7 brands

• Extracted R data insights to strategize on product roadmaps for food & retail brands

• Developed product documentation & User Interface (UI) of web & mobile applications San

Francisco

Bay Area

MAY 2016 –

JUL 2016

OGILVY & MATHER SINGAPORE

ACCOUNT MANAGER (INTERN)

• Strategized integrated marketing communications for major telco in Singapore

• Spearheaded digital campaigns for product launches that led to a 10% increase in sales

• Liaised with clients, creative team and strategists to manage projects Singapore

DEC 2015 –

JAN 2016

BLACKBOX RESEARCH PRIVATE LIMITED

MARKET RESEARCH ANALYST (QUANTITATIVE)

• Conducted in-depth data analyses of data using Microsoft Excel & SPSS

• Analyzed and interpreted surveys and focus group data to identify patterns and solutions Singapore

MAY 2015 –

JUL 2015

METALWORKS BY MAXUS (A GROUP M AND WPP COMPANY)

STRATEGY PLANNER (INTERN), GLOBAL DIVISION OF CREATIVE TECHNOLOGY

• Developed marketing strategies to pitch to local and overseas clients such as Body Shop

• Incorporated creative technologies such as Virtual Reality, SmellTech, wearable & retail beacon technology into campaigns

Singapore

ADDITIONAL INFORMATION

Leadership President of NUS Entrepreneurship Society: Successfully liaised with over 20 corporate partners such as Uber and e27, increased engagement to 350 students, created website and blog for entrepreneurial tips Competition Champions: API World Hackathon 2016, Design Finland 100 Innovation Competition 2017, Tohoku-INTILAQ Business Idea Competition 2014, Participants: Money2020 Hackathon 2016, US Bank Small Business Hackathon 2016, McGill Management International Case Competition 2016 Start- up

Ventures

Developed prototypes & strategies for - Max Loyalty: Universal loyalty app for consumers to earn points and get rewards KingFashion: Augmented Reality shopping app Zygod: Co-founder matching web application Technical

Skills

Sketch Adobe Photoshop CS6 Adobe XD Balsamiq Mockups Keynote Adobe Premiere Pro Final Cut Pro Javascript (Node.js) HTML5 CSS3 Tableau R SQL Interests Travelling Product Design UI/UX Strategy Films Gender Equality



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