Madhavi Shrivastava

**** ********* **** ****, **** TX 77450

ac3iqz@r.postjobfree.com

Cell 832-***-****

QUALITY PROFESSIONAL, CONSULTANT & AUDITOR

I am a professional with 20+ years of hands on experience of quality assurance, quality consulting, auditing, preparing organizations to get certified to - ISO9001, API Q1, APIQ2, ISO27001, ISO/TS16949, ISO14001, & OHSAS18001, solving business and quality problems through lean six sigma & kaizen projects & thorough other quality tools and techniques.

I am ASQ certified Quality Manager (CQM), ASQ Certified Quality Auditor (CQA), Exemplar Global Certified Auditor, & Six Sigma Black Belt certified professional. I hold current Lead Auditor certifications & competency assessment certifications in many management system standards.

CORE COMPETENCIES & SKILLS

Leadership & Team Management

Quality Program Implementation

Quality Management

Team Building & Coaching

Environment Management

Safety Management

Lead Auditor - managing audit teams

Management System’s Consultant

Management System’s Trainer

OSHA Compliance

Design and implementation of audit programs

Risk Analysis

Six Sigma Projects

Lean (5S, WE, VSM, Kaizen)

KPI Setting & Monitoring

Problem Solving, Root Cause Analysis, CAPA, FMEA

Metrics Measurement & Reporting

Supplier Evaluations and Audits

Computer Skills – MS Office, SAP

EDUCATION

MBA in Operations Management from IGNOU, Delhi India

BS in Electrical Engineering from Marathwada University, Aurangabad, India

PROFESSIONAL CERTIFICATIONS & LICENSES

ASQ Certified Internal Auditor (CQA)

ASQ Certified Manager Quality (CQM)

Lead Assessor ISO9001

Exemplar Global Certified Provisional Auditor QMS

Lead Assessor ISO14001

Exemplar Global Certified Provisional Auditor EMS

Lead Assessor OHSAS 18001

Assessor ISO/TS 16949

Auditor ISO27001

OSHA 30 Hours

API Q1, Ninth Edition from API

API Q2, First Edition from API

Six Sigma Black Belt

Lean Bronze Certificate

EMPLOYMENT HISTORY

NU INFO SYSTEMS Gaithersburg Maryland, (From Nov 2017)

POSITION: BUSINESS SYSTEMS ANALYST

Responsible: Assist in developing & improving ISMS & QMS related software in IT; analyze & validate test results; gather & define project requirements, ISMS & other Management Systems qualification work, Travel to client sites as required.

MIREAUX MANAGEMENT SOLUTIONS Houston TX, (April 2013-till 10/06/17)

Mireaux Management Solutions is a leading Management Consulting Firm.

POSITION: MANAGEMENT SYSTEM’S AUDITOR AND CONSULTANT

Responsible for Consulting, Conducting Audits, & Training for Management Systems ISO9001, ISO27001, AS 9100, ISO14001, OHSAS 18001, API Q1, API Q2, Integrated Management Systems. Conducted audits for a broad spectrum of clients: Oil & Gas, Marine, Chemical, Mechanical, Electrical, Electronics, Manufacturing, Consulting services, Software, Research, Logistics.

Significant Achievements

Consulted clients for turnkey projects on management system certifications & got them certified.

Prepared clients for Registrar Certifications by performing value added audits.

Trained personnel for management system and internal auditor training courses

Offered valuable solutions to client to resolve management system issues and for enhancement of management systems

UNIVERSAL SYSTEM TECHNOLOGIES MI, US (Oct 2012 - April 2013)

UST is a Global provider of Information Technology Services and solutions.

POSITION: BUSINESS ANALYST

Responsible for projects support in SAP QM module

Significant Achievements

Completed full life cycle SAP implementation project for automotive client.

Worked as Quality Management System Consultant

HUBER+SUHNER Electronics Gurgaon, India (Aug 2008 – Feb2010)

HUBER+SUHNER is a leading global supplier of components and systems for electrical and optical connectivity.

POSITION: SENIOR MANAGER, GLOBAL MANAGEMENT SYSTEM & QUALITY

Responsible for Corporate Quality Management, Management system certifications, Six Sigma projects, Supplier audits, Customer audits, Product quality control, Customer complaint resolution

Significant Achievements:

Established EMS and led organization to get ISO 14001:2004 certification

Solved important business problems through six sigma projects

Managed customer audits successfully and helped organization in getting new business

Improved customer complaint resolution speed and close looping

Established QA inspection & test systems

Local supplier introduction to reduce material cost

CENTUM ELECTRONICS Bangalore India, (May 2007 – July2008)

The Centum Electronics is a manufacturer of HMCs, Crystal, and Crystal oscillators.

POSITION: HEAD QMS & LEAN CHAMPION

Responsible for ISO 9001, ISO14001, TS16949 systems management and Kaizen

Significant Achievements:

Value added implementation, audits and improvements in QMS ISO 9001, TS16949 & EMS ISO 14001

Trained and managed team of internal auditors

Built Kaizen culture to achieve organizational goal towards lean journey through facilitation of 5S trainings, audits, Waste Elimination, VSM

Prepared organization for Integrated Management System

CROMPTON GREAVES Bangalore, India (Dec 1998 – April 2007)

Crompton Greaves is an Indian Multinational Corporation in field of power generation, transmission & distribution.

POSITION: SENIOR MANAGER QUALITY & MANAGEMENT REPRESENTATIVE

Responsible for Leading QA, Quality System & Service business streams

Significant Achievements:

Getting organization certified to ISO 9001, value addition through audits

Introduced supplier self-certification- 40% inspection cost cutting

20% cost reduction in contractor costs

Quality trainings and quality improvement through CFTs

Service business stream establishment, 20% bottom line

WS TELESYSTEMS Bangalore, India (March 1995 – Nov 1998)

WS Tele Systems is manufacturer of PLCC & switching telecom equipments

POSITION: SENIOR EXECUTIVE QA

Responsiblefor Quality Assurance & Quality System development

Significant Achievements:

Documented and implemented QMS ISO 9001

Led product inspection, feedback and quality improvement

Supplier quality improvements

VIDEOCON INTERNATIONAL Aurangabad, India (Jan 1989 – Mar 1995)

Videocon is an Indian Multinational Corporation in Consumer Electronics, Home Appliances, Oil & Gas.

POSITION: PRODUCTION & QUALITY ENGINEER

Responsible for Incoming & Process Quality Control and Improvements

Significant Achievements:

Incoming and process quality Improvement

Conducting quality trainings

Kaizen projects Implementation

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