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Customer Service Manager

Riyadh, Riyadh Province, Saudi Arabia
November 28, 2017

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Objectives: To seek a position as a Team Member in a dynamic

and growth oriented organization and become a

success factor in the organizational growth through

professional excellent and maximum utilization of

personal abilities and skills as marketing agent/driver


Riyadh, Saudi Arabia Mobile number: 966 050-***-****

Email add:

Summary of Qualifications

4+ years of Customer related experiences from various hospitality services

Highly effective in accommodating as well as anticipating beyond guest needs

Hardworking, thrives under pressures and goes beyond assigned tasks

Maintains positive attitude and able to handle and solve critical situations needed to be attended to

Ability to work without or less supervision

Relevant Work Experiences:

July 1 2015 – Present COMPANY DRIVER

AVIS Company at

United Nation, Embassy Riyadh Saudi Arabia

Duties and Responsibilities

I shall strictly observe the Traffic Rules and Regulation and maximum speed limit.

Maintain assigned vehicles always clean and good condition, necessary maintenance such as washing and / or cleaning of assigned vehicles shall be done and schedules properly for the convenience of the client.

I shall always drive the client vehicles safety and comfortable and must exercise defensive driving while on the road to prevent accident.

Monitor the check-up of the vehicles, routine check-up to include but not limited to the oil, brake function, lights, water and tire condition.

I shall endeavor to give attention of the client or its passengers whenever or whatever and must always be a sight of the client.

May 05 2014 – June 30 2015 GUEST DRIVER

AVIS Company at

Courtyard Marriott, Diplomatic Quarter

Riyadh Saudi Arabia

Duties and Responsibilities

It is my responsibility to assist the guests in any travel or destination regarding issues by applying his/ her knowledge of the local area.

Secure driving and to keep a record of all the incidents while driving for example any accidents or tickets. He is also responsible to report to his/ her superior regarding all such incidents.

It is my responsibility to driver meets all the comfort requirements of the hotel guests and customer.

Monitor how to drive and to ensure safe and easy travel for the customers/ guests to their destinations or to the hotel

Knowledge how to comply with all the traffic/ road rules and regulation of the state while also following the policies of the hotel authorities.

May 2010 – April 2014 PURCHASING AGENT

Al Braj Contracting

Riyadh Saudi Arabia

Duties and Responsibilities

Verifies purchase requisitions by comparing items requested to master list; clarifying unclear items; recommending alternatives

Forwards available inventory items by verifying stock; scheduling delivery

Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department

Obtains purchased items by forwarding orders to suppliers; monitoring and expediting orders

Accomplishes purchasing and organization mission by completing related results as needed

January 2006 – March 2010 PURCHASING SUPERVISOR

Compala, Industry Factory

Sialkot, Pakistan

Duties and Responsibilities

Assist in the purchase of materials and equipment for the district by competitive bids, competitive sealed proposals, requests for proposals, government catalog contract purchases, informal quotations, and negotiations following established district criteria and state purchasing rules

Assist in receiving and evaluating formal bids and make recommendations for the award of contracts to business manager for school board approval

Assist in obtaining and studying comparative prices and quotations. Make purchasing decisions based on information obtained.

Special Skills

Customer Service oriented, Proficient in oral English Arabic languages, Efficient in

Driving and Knowledge a place inside the Kingdom of Saudi Arabia.


Passed Metric Secondary School Certificate Examination

Gguranwala Board,

Sialkot, Pakistan


Date of Birth : June 14 1986

Place of Birth : Sialkot, Pakistan

Present Address : Pakistan Sialkot Gondal Road

Civil Status : Single

Religion : Muslim

Interest : music, movies, world geography, cooking and playing cricket

Language : English, Arabic, Urdu, and Punjabi


Character references will be made available upon requests.

I hereby certify that above information is true and correct to the best of belief.


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