Customer Service Sales

Mary Turner

Orlando, FL *****

*********@*********.*** - 407-***-****

Seeking an employer that will provide a career opportunity to utilize my skills and knowledge. Abilities:

Over five years of experience within the customer service and administrative field. I am a self-motivated and customer friendly individual who values high performance and professionalism in the workplace. Experience in handling customer complaints and inquiries. Ability to learn new concepts, ideas and procedures that will improve job performance.

WORK EXPERIENCE

Building security

Orange County Convention Center Transport - September 2002 to March 2007 customer service and other employees to ensure adherence to quality standards, deadlines, and proper procedures. Resolve complaints and questions from customers as well as employees. Trained, evaluated, instructed employees while implementing company policies and procedures. Reviewed records and reports pertaining to activities such as production, payroll, and shipping in order to verify details, monitor work activities, and evaluate performance. Also Recruited and interviewed new employees for departments when openings became available.

Customer service insurance

Marcom Technologies Sales - April 1997 to June 1999 Answered multiple phone lines, dealt with customers questions in professional manner, continuously trained and learned to further my knowledge within the company for advancement, constantly marketing products that were available, met goals and requirements for the job. EDUCATION

Vocational

Jacksonville Theologian School Vocational

June 1983