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Project Manager Management

Lexington, Kentucky, United States
November 28, 2017

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**** ******* ****** ***** *********, KENTUCKY ****9 502-***-****



A highly motivated, goal-oriented-professional with solid engineering and management experience. Demonstrative success in business development, project management and customer service. Organized and detailed with the ability to manage multiple projects, employees and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken. Team oriented and highly diversified. Works effectively with all functional areas and senior management in accomplishing objectives. Exemplary communication and interpersonal skills.


Lexmark International, Incorporated, Lexington, KY August 1999 - Present Scrum Master/Project Manager, Embedded Systems – 3 years (+50hrs/week) Collaborate, facilitate, lead and coach 5+ scrum teams responsible for developing a range of firmware, software and automated tools for multiple product lines. Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.) Enact change and continuous improvement increasing the productivity of scrum teams by +10% and the quality of deliverables by +25%. Empowered teams to self-organize and grow cross-functionality. Protect team(s) from over-commitment, manage backlog, prioritize resolution of defects/bugs in order to met business objective and schedules. Successfully manage the lifecycle of code development, from ideation to sprints to deployment. Effectively communicate with management, engineers, product managers and support specialists on product issues and overall team status. Manager, Embedded Systems (Firmware Test) – 3 years (+50hrs/week) Assumed management responsibilities for +35 employees. Manage, maintain and account for all Lexmark Firmware quality, through use of in-house and third party test tools. Proactively interface internationally (i.e. Cebu and India) to ensure testing parity, accountability, and deadlines are met. Actively assisted in supporting and implementing new Agile test structure and process within the Embedded Systems department. Successfully planned and transitioned multiple testing responsibilities and roles from Lexington test team to the Cebu test team.

Manager, Firmware Development – 2 years (+50hrs/week) Assumed management responsibilities for 16 employees. Developed and maintained multiple strategic development roadmaps for area deliverables. Researched market and competition to determine short term and long direction for area of responsibility. Proactively interfaced with all levels of management to ensure best practices are met. Maintained and managed yearly budget. Assisted in reduced hardware expense and development by managing a cross-functional team in implementing and enhancing simulation architecture. Actively assist Human Resources in recruiting and retention efforts for diversity. Member of Lexmark Vision Committee, used to ensure vision of Lexmark is upheld and rewarded throughout corporation. Three year chairperson for Lexmark Minority Diversity Group.

Certified Project Manager, Printer Solutions and Services Division – 18 months (+50hrs/week) Primary engineering/development interface between global customer and Lexmark International, for business printer division. Developed and maintained multiple project schedules. Ensured development assignments were aligned with customer needs and met schedule. Managed cross functional team(s) request and responsibilities within scope of project. Participated in weekly international conference calls with various global customers. Proactively maintained and presented upper management level reviews/reports, concerning project status. Routine international travel to conduct various reviews with customer, concerning status of project and maintain 2406 PATCHEN WILKES DRIVE LEXINGTON, KENTUCKY 40509 502-***-**** alignment. Attended multiple project process builds, at manufacture, to ensure quality, process, and customer specifications were being met.

Development Engineer, Printing Solutions and Services Division – 5 years (+50hrs/week) Managed and developed worldwide customer unique printer solution projects, for multiple Fortune 500 companies. Managed, analyzed, and reported customer related issues to functional divisions within Lexmark. Oversaw OEM product line strategy implementation and transition planning through sustained relationships with Marketing, Development, and Supply Chain. Measured and approved OEM operational performance, as it relates to manufacturing efficiency, engineer change processes, and product logistical strategy. Developed and maintained customer specific manufacturing bill of materials. Proactively interact with customer counterpart teams and upper management. Developed and maintained detailed project schedules. Managed and delegated customer requirements to various in-house departments, based upon project schedule. Served as liaison for OEM Engineering Department and Lexmark Driver Development, to ensure OEM customers are represented and generic drivers are developed according to customer requirements and schedule need. Systems Engineer, Printing Solutions and Services Division – 2 years (+40hrs/week) Managed multiple daily operational and technical activities for Lexmark, in the financial sector. Implemented and facilitated new product rollouts, at customer sites. Assisted consumers with automated printer-tracking methodology and improved printer solutions, resulting in reduced workday cycle time and printing cost. Served as liaison for Lexmark Technical Support and Account Executive in issues related to customer down reduction, and customer satisfaction. Supported Account Executives in process improvement projects including software implementation, training, and process review. Frequent travel (75%). COMMUNITY EXPERIENCE

Habitat for Humanity, Lexington KY

Volunteer – Presently

Actively participated in various Habitat for Humanity home building projects. CERT (Community Emergency Response Team), Fayette County Certified Volunteer – Presently

Actively participate is various emergency response trainings and exercises. Division of Emergency Management (Operations Assistant), Fayette County Volunteer

Actively assist in managing the operations room during an active emergency or crisis, within Fayette County. LexLinc Incorporated

Executive Board Member – 2 years

Served as a Board Member during the years of 2008 and 2009. YMCA

YMCA Mentor and Volunteer – 5 years

Lexington Diversity Action Committee

Board Member – 1 year

Minority Recruitment Focus Group - Lexington Urban Project Member


University of Memphis, Memphis, TN

Bachelors of Business Administration – Management Information Systems (MIS) Xavier University, Cincinnati, OH

Project Management Certification

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