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Administrative Assistant Customer Service

Markham, Ontario, Canada
November 29, 2017

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Dorcas T. Alabi **** Danforth Road, Scarborough, ON M1J 1E9

Phone: 647-***-**** e-mail:

Objective: Administrative Assistant

Profile Summary

•Proficient in keyboarding skills (40 wpm) – skilled at using Excel, MS Word and Internet

•Several years of Administrative and Customer Service experience in a public environment

•Excellent written and verbal communication skill

•Working knowledge of Health and Safety Regulations and WHMIS

•Excellent time management skills with the ability to prioritize work while paying attention to details

•Proven ability to work independently - with minimal supervision

•Physically fit with ability to walk, climb, lift and push heavy objects

Related Work Experience

•Provide basic computer training to new immigrants

•Prepare and distribute computer training documents for excellent coordination

•Respond to clients inquiries regarding computer training program

•Compile clients feedback on overall customer satisfaction and submit to the computer training coordinator

•Support staff to register food recipients at the Food Bank

•Receive and prepare delivered food products for distribution

•Monitor shipments to ensure that goods came in on time, while resolving problems related to undelivered goods

•Loads and unloads food and stocked items on shelving units for distribution

•Maintain records of incoming products for distribution center

Volunteering Experience

•Computer Training Facilitator – Catholic Cross-cultural Services, Scarborough 2016 - Present

•Food Bank Operations – Canadian Red Cross, Scarborough 2016 - Present

Related Work History

•Account Manager- GN Bishop Insurance Brokers, Nigeria 2010 - 2014

•Operations Officer- Oasis Capital Portfolio Ltd., Nigeria 2009

•Research Officer- Oasis Capital Portfolio Ltd., Nigeria 2006 - 2008


Emergency First Aid & CPR Certification, ADET, Toronto 2016

B.Sc. Economics, University of Lagos, Nigeria 2001

Certificate in Data Processing, DEBIS Computer, Lagos, Nigeria 1997

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