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Manager administrative

Willingboro, New Jersey, United States
November 29, 2017

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Linnette Burgos 347-***-****

Analytical Attentive – Great Listener Problem Solver Goal-Oriented Results-Driven Client-Centric

Integrity… Intellectual… Interpersonal…

An outstanding leader and motivator known for congeniality and establishing relationships across all levels

within an organization to drive productivity and results.

Proficient in Spanish GE Centricity Soarian Financials All scripts -AEHR Sunrise

Stockamp Reports RedCap Fetal Database Certified Nursing Assistant Microsoft Office Suite Chrome River


Nursing Prerequisites–2001 Nassau Community College– East Meadow, NY

H.S Diploma – 1993 John Bowne HS – Queens, NY


Cohen Children’s Medical Center– New Hyde Park, NY 2003– Present

Sr Secretary II- Fetal Secretary/Office Coordinator Pediatric Cardiology and Cardiothoracic Surgery

Maintains daily workflow in order to expedite processing while ensuring quality, accuracy, and excellent customer service. Monitors, recommends and implements approved work flow changes.

Coordinate clinic schedule for 18 attending physicians, six sub-specialty clinics and 9 satellite locations. Manages Fetal Attending block time, and act as a liaison to communicate information to the patients.

Collaborates with Patient Accounting, Health Information Mangement and Patient Financial Services to ensure charge capture and accurate billing practice as maintained.

Monitors outpatient registrations for Quality Assurance and delivers quality review and feedback to staff.

Provides support and education to decentralized registration areas and acts as liaison between ancillary and decentralized departments as is relates to charge entry and billing practice. Provides support for on-going training in decentralized locations. Ensures effective quality assurance monitoring and feedback to decentralized financial registration areas.

Responds to concerns of patients, families, physicians and staff.

Demonstrates knowledge of organization, state, federal and Joint Commission compliance guidelines and standards.

Maintains awareness of regulatory changes and potential impacts to the service line.

Sr Secretary II Pediatric Cardiology and Cardiothoracic Surgery

Responsible for answering telephone, maintain files, sorting mail and keeping inventory of supplies. Informs manager of all activities, issues and concerns.

Schedule patient for clinic visits, special test and consultations.

Prepares patients records for clinic visits. Maintains and scans documentation into patient record as needed.

Prepared expense reports for MD’s credentialing.

Secretary to the Chief of Pediatric Cardiology.

Serve as back-up for cardiothoracic surgery scheduler, Cardiac MRI/MRA authorization coordinator, pre authorization coordinator and administrative assistant for the Division in the absence of existing staff designates as primary contact for these functions.

Long Island Jewish Hospital– New Hyde Park, NY 1996 – 2003

Patient Care Associate Adult Cardiac Cath Lab

Prepare sterile tables for procedures.

Take blood pressures, phlebotomy and electrocardiograms.

Assist nurses with patient care and transport of patients.

Assist patients with walking, getting out of bed and preparing for procedure.

Managed all inventory and purchasing of Cath Lab supplies. Prepare instruments and packaging for central supply.

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