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Engineer Technical Support

San Francisco, California, United States
November 29, 2017

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Leo Nem

Software Quality Assurance Engineer

**** **** *****, ******** ****, CA, 94040

720-***-****. Skype: leonid.nem1 Linkedin: Leo Nem Visa status: US Citizen Education

People's Friendship University of Russia – GPA 3.56/4.0 Moscow, RU Course of study: Accounting Information Systems May 2006 Tashkent College of Computer Science and Engineering – GPA 3.47/4.0 Tashkent, UZ Course of study: Computer Science May 2001

Work Experience

Lyft Inc. San Francisco, CA

Software QA Engineer – Mobile (Android/iOS) May 2017 - Present

• Participate in requirements and design review meetings to create comprehensive test strategies / plans.

• Design, create, enhance, and maintain detailed test cases and conduct hands-on testing, including integration testing.

• Report, track and escalate anomalies discovered during testing and ensure closure on issues.

• Configure test environments and create data sets appropriate to qualify products, investigate bugs by using available application logs, tools, databases, and other resources. if(we) San Francisco, CA

Software QA Engineer – Mobile (Android/iOS)/Web 10/16-04/17

• Analyzed and tested software to ensure that products meet design specifications and are within total quality management limits and standards.

• Created, maintained, and updated daily tracker spreadsheet that consisted of Android / iOS user stories along with regression testing for production changes.

• Communicated with offshore QA team, Engineers, Developers and Supervisors. Attending daily QA meetings to update work progress and exchange feedback. Cengage Learning San Francisco, CA

Software QA Engineer – Mobile (Android/iOS)/Web 02/14-09/16

• Participated in testing mobile version of the web application and testing native, hybrid application that allows students to buy, rent or sell textbooks with providing different types of online services for registered and unregistered students.

• Reviewed business Requirements, Specification to create test cases and user scenarios, executed complex test cases on multiple devices for accounting and taxation projects.

• Reviewed customer feedback to understand customer's concerns regarding certain features of mobile web and native application. Akado Telecom Moscow, RU

Software QA Engineer 03/10-12/14

• Consult with technical and business resources to produce the testing strategy and approaches, including traceability, continuous integration testing preferences.

• Participated in all aspects of product delivery, including review of design documents, user stories, acceptance criteria, and functional specifications.

• Worked with SQA team, engineers, developers, architects, systems admins, DBAs and product managers in solving new and existing technical issues. Tax Department Yessentuky, RU

Software / Hardware Technical support specialist 03/06-02/10

• Build PC’s for Tax Department needs.

• Technical support of the Accounting and Taxation software.

• Performed functional testing on the more complex and critical features. About Company/Projects

Lyft, Inc.: is a transportation network company. It develops, markets and operates the Lyft car transportation mobile app / Lyft “Driver” and “Passenger”. if(we): is a social and mobile technology company, operates as an incubator of new social technology and apps / ”Wechill”, “Fandom”, “Hi5”, “Tagged”. Cengage Learning: is an educational content, technology, and services for the higher education, professional, and library markets worldwide / ”Accounting” and “Taxation”. Akado Telecom: is a provider of communication services and broadband cable networks / “Wi-Fi OJ-SC MOEK“,”Fiber-Optical line”. Tax Department: is the Revenue service, collecting taxes and administering the internal Revenue Code / ”” Personal Projects


Software QA Engineer at Lyft, Inc. San Francisco, CA

• Provide process improvements to reduce test time and increase test coverage leading to increased customer satisfaction and loyalty. 2017 Software QA Engineer at if(we). San Francisco, CA

• Made recommendations to improve product reliability, user experience, and quality assurance best practices and processes. 2016 Software QA Engineer at Cengage Learning. San Francisco, CA

• Mentored junior team members, and gave technical advice and direction. 2015 Skills/Interests

Technical: Python, HTML, CSS, JavaScript, Amazon AWS, Charles Proxy, Jmeter, Android Studio, Xcode, ADB, APK, MongoDatabase, Jenkins, GitHub, DeviceAnywhere, Jira, Bugzilla. Interest: Music, Traveling, Potography, Swimming, Dancing. Languages: English, Russian, Czech, study Spanish. I look forward to sharing more details of my experience and motivations with you. Thank you for your consideration.

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