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Engineer Manager

San Jose, California, United States
November 29, 2017

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Randy Chung

**** ****** ***** ***** *****, CA ***54

Cell 408-***-****,


Seeking for a challenging SQA Test Engineer position in the company that offers continual advancement of knowledge and skills.

Technical Skills:

Network Protocols:

SNMP Manager: NetConf, RestConf,HP OpenView, MGSoft, and SNMPc V5.

Telecom Wireless Domain: LTE and UMTS

EPC: Quortus and Aricent. Knowledge on eNodeB, MME, SGW, PGW, PCRF, SGSN.

Test Tools: JFW, PSA, Sig Generator, Ix Loader, Iperf, IxChariot, Wireshark, Cola Soft Packet Builder.

IOT: Adax, Aricent, and Quortus

Voice over IP Protocols: SIP, and MGCP

SoftSwitch: MetaSwitch, BroadSoft, and Sylantro

IP Routing Protocols: RIP1, RIP2, OSPF, and Static Routing.

Networks Access: T1, E1, HSSI, DS3, SONET, SDH, MLFR, FR, PPP, Ethernet, and Gigabits.

Application Protocols: NAT, PAT, ARP, IP, DHCP, DNS, SNMP, FRF12, and VLAN 802.1Q Tag

Authentication & Security: Radius (Steel Belt), and IP Firewall (ACL).

Quality of Service: IP QOS, Differentiated Service (DiffServ), and Weighted Fair- Queuing.

Analyzers & Tools:

Automation: Python2.7, Silk, Batch, Shell and AT commands

Traffic Generator: Ix Loader, IxVoice, Abacus 5000, Abacus I, Sage 913, Sprient, AdTech, Ixia, Aligent Advisor and HP Omniber -718 and JDSU OTN

Protocol Analyzers: EtherReal, Sniffer Pro, NetXray, and FIREBERD 500 (T1 Analyzer)

Routers/Switches: Cisco router 7513, 7200, 4700, 15454 and ATM ForeRunner ASX-200BX

DSLAM/IPDSLAM: Lucent Stinger, ITN IPDSLAM, Copper Edge 200, and Nokia D50.


Infinera Inc., Sunnyvale, CA (Staff Software SQA Engineer) 6//15 – 11/08/17

Performed manual testing and wrote scripts in Python for features like NetConf, RestConf, ACL, MAC Security, Tacacs+, Radius and Security in use for pre software release.

Adding Python’s APIs to existing framework and test set modules like JDSU, Ixia and Spirent.

Design and execute detailed test plans for most of Infinera software features (OTN, SONET/SDH, and Gigabit based services).

Develop cross-functional feature test scripts based on system requirements and Test plans.

Testing FCAPS, Provisioning & configuration and protection schemes.

Wrote test cases per design specification, performed testing and defects verification.

Close interaction with different groups, such as FW/HW/PLM/PMO/Manufacturing/Customer Support.

Publicwireless Inc., San Jose, CA (Principle SQA Engineer {Manager Equivalent}) 5/09 – 6/15

Manage a group of 2 SQA engineers and preparing test status reports on a regular basis for management and bugs scrub.

Developing / executing test strategies, test plans, troubleshooting problems and working closely different groups and development teams on resolving and debugging issues.

Preparation and making strategies for both 1st and 2nd small cell LTE Plug fest. Performing Inter operability testing with other EPC vendors like Aricent, Quortus, and Cisco. Successfully completed mandatory tests, S1,X2 based handovers with others EPC vendors.

Work on Ixloader for multiple UEs data throughput performance verification.

Creating Integration testing matrix to check UL and DL eNB scheduling using Iperf, other functionalities like QOS, and IPsec.

Automating HO (S1 and X2) manually executed test cases and running automated test cases using Python, Recreating field / customer reported issues in lab for easy troubleshooting.

Automated JFW and Aeroflex attenuation units for both HO and fading verification.

Created both batch/shell scripts to run Iperf to verify data performance on multiple UEs LTE data throughput testing.

Administrator both Quortus and Aricent in house EPC for day to day tasks like debugging EPC issues, add or modify TFT, APN, SIM, Bearer modification, and QOS related like parameters.

Polaris Networks, San Jose, CA (Principle SQA Engineer {Manager Equivalent}) 6/06 – 5/09

Created and executed test plans for the Polaris Networks optical SONET switch. Tested all optical interfaces from OC3 –OC192 with STSnC down to VT1.5/DS1 switching granularities.

Features tested on the OMX optical switch include Linear APS, UPSR, Transmux, System Redundancy, Alarms, Performance Monitoring, Routing and Bridge & Roll.

Modified and ran Python’s scripts and suites.

Assisted with the customers system software upgrade.

MaXXan, San Jose, CA (SQA Engineer Manager) 3/06 – 6/06

Managed a team of 4 SQA engineers in the testing of MaXXan Secure Storage Application Platform (SSAP). Sorted out all outstanding bugs and prioritized to fix by each phase. Reviewed bug reports daily and coordinated others to resolve.

Wrote test matrix and plans for regression test. Scheduled code build timetable that can maximize developers and testers effort.

Larscom\Vina\Verilink Inc., Newark, CA (SQA Engineer Manager) 9/01 – 3/06

Managed a team of 5 test engineers in the testing of Larscom, Vina and Verilink products.

I managed schedules, allocated resource, reviewed, and executed software test plans, test cases, and regression suites based on functional specification for each product release.

My responsibilities also include validate new software features, feature enhancements, bug fixes, new hardware and hardware modifications. I performed systems regression to ensure correct performance of existing hardware and software. Measurements for throughput, latency, response to overload conditions and adherence to industry standards were measured using a SmartBits2K, Abacus5K, Ixia400, AdTech and HP Advisor.

Created and executed test plans on our next generation voice over IP IADs product. (Testing includes POTs services, signaling, RTP transport, codec quality, dial plans, SIP/MGCP signaling, Class 5 calling features, and RFC 2833.)

Responsible for lab management, test tool evaluation and lab setup. Configuration includes Lucent Stinger DSLAM, Fore ATM switch, Cisco 7200 series router and Sylantro SoftSwitch for SIP and MGCP testing.

In charged of OEM products testing VoIP CPEs against ITN IPDSLAM.

Provided training and mentored new members in the team.

Interacted with product development team for product requirements, test plan reviews, and test case validations.

Automated test cases using Python language

Copper Mountain Inc., Palo Alto CA (Senior NMS SQA Engineer) 3/01 – 9/01

Responsible for testing Network’s Copper View and Copper EM Network Management Software. I also tested the SNMP traps, Alarms and statistics for the CE200 and CE150.

I designed and wrote test specifications and executed the test cases. I worked closely with developers to reproduce and help resolve bugs. I also represented our team for MR's (bugs) meetings and code reviewed on the critical bug fixes.

Prepared the test plans and documented all test cases using Test Director.

Automated NMS GUI regression test cases using Mercury Interactive Win Runner testing tool.

Tested the Copper View and Copper EM software on Windows platforms, Solaris and Linux for Installation and Configuration of the Copper View and Copper EM. I also did performance testing of the Network Management Software

My responsibilities also included in integration test lab configuration and maintenance.

Praxon Inc., Campbell, CA (Senior Networks SQA Engineer) 10/00 – 3/01

Tested network application for PBX system. Created test plans and matrix.

Wrote HVB scripts for Hammer automation system, ran TCL/TK and Silk 5.03 scripts.

Xerox Inc., Palo Alto, CA (SQA Lead Engineer) 8/98 - 10/00

Lead a group of 7 QA engineers under Work Group Fax division.

Tested Xerox web control center on multi function device and Xerox network/local control center.

Automated test tools using Silk Version 5.03 and Vermont High Test Plus.

Created test matrices for multiple hardware platforms for multiple operating systems.

Hewlett Packard Inc., Cupertino, CA (SQA Lead Engineer) 11/96 - 8/98

Lead a group of 4 QA engineers under Mobile Laptop Division

Tested all Windows Operating on Prototype Laptops, and Full Dock. Performed compatibility test using Microsoft WHQL (HCT), WinStone 9x, HP Guardian V.2.00D, HP DiagTools, and QA Plus/FE V.552.

Created test matrices for multiple hardware platforms for multiple operating systems. Rewrote previous test matrices to promote proper testing criteria and maximum efficiency.

Cisco Systems Inc., San Jose, CA (Field Tech Engineer III) 1/96 - 11/96

Execustaff, Inc. San Jose, CA (System Administrator) 5/95 - 01/96

Hitachi Instrument Inc., San Jose CA (MIS Operator.) 6/94 - 05/95


San Jose State University: Bachelor of Science in Business Administration

Concentration: Management Information System, August 1997.

Santa Clara Unified School District: TCL/TK Training, August 2006.

Santa Clara Unified School District: Silk and Win Runner Training, August 2003.

Santa Cruz UC Extension: Introduction/Advanced Cisco Configuration Training, May 2002.

Empirix Inc: Complete HVB Training for Hammer 2.6 automation system on March 01.

Learn Soft Inc: UNIX System Administration Certification, July 1997.

Quick Start Inc: Administration Microsoft WinNT4.0 Certification, August 1997

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