Front Desk Manager

SUMMARY

HIGHLIGHTS

ACCOMPLISHMENTS

EXPERIENCE

EDUCATION

NICOLE MOORE

***************@*****.***

I have been working in restaurants for most of the last 22 years. Except for 5 years working at Luther Towers while living in Wilmington. I worked at their front desk answering and directing calls. informing possible tenants of the services they offered, and doing scheduled checks to insure the safety of the people who lived in both towers. I am an experienced Restaurant Manager who oversaw a high-volume, 3000 dollar a day restaurant. Versed in planning daily operations, staffing and inventory management.

Staff development talent

Customer-oriented

Strong leader

Hiring and training

Stable work history

Adaptable

Played an instrumental role in increasing customer satisfaction ratings. 04/2013 to Current Bartender/MOD

Arenas - Milford, Delaware

Scheduled and directed staff in daily work assignments to maximize productivity. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions. 01/2008 to 03/2013 Front Desk

Luther Towers - Wilmington, Delaware

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office.

1996 High School Diploma: All

Milford Senior High School - Milford, Delaware, United States Student government representative

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