Manager Microsoft Office

L R

*** ****** **** *****, ******, DE ***** • Home: 302-***-**** • Cell: 315-***-**** •

***********@**********.***

Professional Summary

Operations Manager skilled at managing financial performance and motivating staff. Committed to

contributing to the overall success of the company by overseeing facilities effectively. Facilities Manager

skilled at communicating staff and personnel of all levels. Provides guidance to new employees.

Manage multi calendars, answer customer calls. Work closely with Upper management.

Skills

Microsoft Office Highly dependable

Database Fast learner

Phone system Willingness to learn

Manage Owner, Sales and installation calendars Excellent attention to detail

Highly organized

Able to Multitask

Organize parties

Make Travel arrangements

Ordering supplies

Work History

General Manager, 08/2012 to Current

FASTSIGNS – Wilmington, DE

Reduced and controlled company expenses by monitoring all expenses daily.

Prepared program operating budgets, budget reports and other financial performance reports.

Maintained up-to-date account distribution information.

Drafted the budget for 2 different departments and monitored expenditures.

Coordinated upper management's market visits and key account calls.

We are a small business, so I covered in all departments when employees were out. I had to know

all aspects of each position.

Managed A/P and oversee A/R.

Ran reports from our POS system to track all department productivity.

Organized the flow of work for production staff daily.

Worked with Sales team to stay on track to hit goals.

Organize our Holiday parties.

Make arrangement for owner to travel.

Manage calendars for installations, Owner and Sales.

Assistant General Manager, 03/2009 to 07/2011

Crossroads Restaurant – Wilmington, DE

Promoted a positive atmosphere and went above and beyond to guarantee each customer received

exceptional food and service.

Led and directed team members on effective methods, operations and procedures.

Oversaw front of house personnel.

Maintained a safe working and guest environment to reduce the risk of injury and accidents.

Met, greeted and encouraged feedback from customers and used feedback to implement positive

changes within the restaurant.

Maintenance Coordinator, 03/2005 to 11/2009

Reybold Group – Bear, DE

Scheduled contractors for projects and distributed work orders.

Documented all maintenance and repairs.

Received calls from tenants and coordinated a technician to that location.

Maintained a spreadsheet to report all maintenance calls.

Created PO's for vendors and matched up billing for A/P.

This position was not a position, it was a new position I created for the company.

Education

High School Diploma: 1985

Hannibal - Hannibal, NY

I studied all business courses 9-12 grade.

Graduated with Honors

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