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Data Entry Customer Service

Winston-Salem, North Carolina, 27101, United States
November 27, 2017

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*** ****** ******

WINSTON-SALEM, NC 27101-3528

Phone: 336-***-****


Provide high-level administrative support by conducting research, handling information requests, and performing clerical functions such as data entry, receiving visitors, and preparing correspondence. Well organized work habits, detail oriented, decision-making and problem-solving skills. Excellent oral and written communications skills in dealing with customers, staff, and management.

Professional Qualifications

Computer-Related: Windows NT/XT, MS Office, Word, IE, Excel, Outlook, PowerPoint, PeopleSoft

Employment History

Data Entry Keyers

06/2000 - 01/2017

The Resource

Winston-Salem, NC

Maintained precinct phone lines during Election Day and resolved problems presented by voters and precinct officials

Updated, data entered, and maintained voter registration information in election database

Processed absentee voters by inputting personal and other necessary information into voter database

Worked extended hours during election months

Assisted with finalizing an Election, consisting of processing ATVs and Provisional Ballots

Assisted with Voter Registration in data entry, reviewing others data entry, Cancellations and Felony Lists

Recruiting Specialist

08/2010 - 01/2012

Pro-telligent, LLC

Arlington, VA

Work within Recruiting Department for Federal Contractor that places cleared individuals on domestic and international projects within numerous bureaus of the State Department. Position began as 4 month contract assignment processing new hire packets. Sought out training and opportunities to take on additional responsibilities which was noticed and led to a full time position

Responsible for completion of new hire packets of all new employees (corporate and off-site) in a timely manner and according to OFCCP guidelines. Work with Recruiters, Human Resources and Area Managers to ensure accuracy of all submitted paperwork including but not limited to security clearance application and verificatio0n, State Department badge documents, and employment applications

Post positions into web based company ATS (applicant tracking system), compliance websites, and traditional job boards such as Monster, Career Builder etc. Perform resume searches for proposal positions based on criteria provided by managers

Generate and format recruiting reports in Excel for Corporate Recruiting Managers

Calculate employee hourly rate of salary based on bill rates and desired wrap rate when not included in documentation for Area Managers

Run background screening reports on all candidates selected for hire

Enter all resumes from home grown database into new company Applicant Tracking System (UltiPro)

Format resumes into company template prior to submission to external clients

Processing Clerk

11/2003 - 06/2007

Forsyth County Sheriff

Winston-Salem, NC

Responsible for the specialized processing of all reports and other documents under the jurisdiction of the Forsyth County Sheriff's Department. Use knowledge/training of Federal and State laws to ensure accuracy of reports and proper completion of all case files.

Serve as liaison between the Records division and law enforcement officers, insurance companies, attorneys, news media, government agencies and the general public. Research and provided documentation of past and current case files. Provide extraordinary customer service to all requesting information and/or documentation.

Respond to telephone and in-person requests for information while maintaining accuracy and timely completion of a consistently high volume of incident reports.

Data Entry Keyers

09/1989 - 02/2000

Wake Forest University Baptist Medical Center

Winston-Salem, NC

Maintained accurate records of all hospital storeroom supplies and provided inventory control information to financial planners to ensure proper billing.

Maintained computer database of all supplies and billing inquiries.

Assisted inventory planners with investigation and resolution of all transaction problems including cycle counts and year-end storeroom inventory.

Education History

Completion Date

Issuing Institution



Course of Study


Winston-Salem State University

Winston-Salem, NC

Bachelor's Degree

Computer Science

Renee C. Harrison – Page 2

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