Engineer Active Directory

Executive Summary

Systems Engineer and VMware technology professional having 15 years of IT experience in VMware, Active Directory, SAN Storage, Hardware and Software management, and IT Support.

Proficient with VMware Infrastructure 3.x/vSphere installation, configuration planning and designing VMware VI3/vSphere (ESX3.5/ESXi 4.0/ESXi 4.1/ ESXi 5.x and VMware Virtual Center). Installation, Configuration and maintenance of Hosted VMware products. Design, Implementation, Testing and Deployment of VMware Infrastructure. VMware vSphere client, Virtual vCenter Server.

Good experience with Hyper-V Host and VM architecture clustered and flat VM installation configuration and analysis.

Proficient in server builds (Server2003, 2008, 2008R2, 2012R2), VM and physical, clusters and single hosts and evaluation of resultant application installation, performance monitoring and analysis.

Over 10 years of creating and modifying PowerShell and Visual Basic Scripts for Active Directory object attribute addition and modification, querying and modification of environment variables and management of Exchange and other Wintel applications.

Design and implement backup strategies using Symantec Net Backup, Commvault, and Veaam

Lead support engineer specializing in all aspects of Active Directory design, implementation and administration and Citrix Metaframe, Presentation Server and XenApp (all versions) and security placement of these hosts in various zones (PCI and SOX compliance).

Good knowledge of VM management using Virtual Center, SCVMM, Citrix XenServer, Oracle Virtual Box, PuTTY and monitoring of environments using SCOM, Lights-out management (iLO, DRAC).

Excellent written, oral and interpersonal communication skills along with an understanding of SLA metrics and change control processes that determine project delivery and ITIL functionality.

Project Experience

Unite Staffing

Signode Industrial Group

February 2016-Present

Responsible for major migration processes including Active Directory object move planning, handling of permissions, group policy, scripting, and virtualization scenarios including IaaS or SaaS solutions.

Perform P2V conversions VMware cluster maintenance, SAN infrastructure administration and provisioning.

Provide On-site and remote administration of more than 30 Domestic and International sites/locations. Deploy SCCM application and SCOM alerts, application upgrades, version and vendor application management.

Manage daily problem resolution and proactive management of issues through the quick handling of alerts and log analysis in a server environment of more than 500 hosts.

Write and maintain PowerShell and VB scripts for the environment in an effort to automate processes and simplify user’s experience.

Develop test and user acceptance environments using VMWare 5.x, Hyper-V 2012, Microsoft Azure Cloud and Oracle Virtual Box and configuring and managing Windows 2012, 2008R2 and Linux clients for the environment.

Build support and maintain global server, desktop and laptop images and deploy these images using Ghost, WDS, SCCM with MDT and other deployment mechanisms, while maintaining documentation for all processes, editing and updating scripts and configurations for systems.

Senior Systems Engineer

United Airlines

December 2014–December 2015

Provided end to end responsibility for server operations, including OS, hardware, patching, firmware, bios, and service packs.

Maintained and managed server hardware and software to ensure stability and availability 24X7X365.

Worked specifically with GACD clustered environments and management of SQL responsible instances and disaster methodology.

Supported remotely and ensured enterprise standards and security are maintained and enforced on hardware/software.

Provided knowledge and troubleshooting expertise during incidents and problem management follow-up.

Provided problem resolution and advice on problem avoidance, institute changes or update to ensure stability.

Demonstrated daily support of the large datacenter environment with an excess of 2,500 servers and wide geographical dispersion.

Supported Windows 2003 - 2012R2 Microsoft infrastructure services including Hyper-V virtual host clusters, VMWARE VM’s and VM clusters, physical and virtual provisioning along with MS Desired Configuration Management processes and health certification and maintenance of servers.

Provided an introspective look at the legacy environment using DNS/WINS DHCP and able to sort out intricacies in the environment while locating hard to find hosts through firewall zones of many types (PCI, HSEC). Ensured that web server was PCI compliant.

Provided consultation and direct technical support in life cycle planning, problem management, integration, and systems programming. Implement releases, upgrades, and/or changes into the environment.

Ensured platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning.

Performed capacity planning, workload modeling, system maintenance/administration, and diagnostics.

Worked with vendors and resultant application management and upgrades.

Senior Systems Engineer

Baxter Labs-Rose International

October 2014-December 2014

Responsible for the technical connectivity and configuration management of medical products and their asset management and M2M registration in Axeda application.

Responsible for Application packaging of legacy applications using Admin Studio.

Managed services for clients and service facilities within the organization.

Responsible for future product tracking and service processes using ITILv3 foundations along with project portfolio management and Service lifecycle management.

Developed test and user acceptance environments using VMWare 5.5, Hyper-V 2012, and Oracle Virtual Box and configuring and managing Windows 2012, 2008R2 and Linux clients for the environment.

Remediated current flaws in processes and developing more efficient process flow.

Systems Engineer

Field Solutions

June 2014-October 2014

Led support engineer specializing in all aspects of Active Directory design, implementation, administration, and troubleshooting in the data center. Server 2003, 2008, and 2008r2 installation, Windows 7 and XP builds configuration and analysis, WDS creation, WSUS patch management, application packaging with LANDesk and Wise, software delivery using Group Policy, SCCM and HyperV. Responsible for Cisco router and switch configurations as well.

Responsible for VM management using SCVMM, and monitoring of environments using SCOM.

Performed threat management using Forefront technologies Endpoint Protection and other security applications.

Responsible for VMware 3.5 and 4.0 (VSphere) support.

Purchased and installed hardware for various environments, provided recommendations for future projects and provided day to day administration of systems in an organization.

Senior Systems Engineer

PCCR USA

January 2014-June 2014

Managed administered and supported corporate Domains and Directory Environment.

Evaluated existing systems and/or user needs to analyze, design, recommend and implement system changes related to hardware, e-mail, collaboration software and telecommunications systems.

Managed the imaging, client deployment, maintenance, support and upgrade of servers, notebook and desktop PCs, e-mail, hardware, software, operating systems and, distributed printers.

Performed system backups and recovery.

Administered and supported corporate Anti-Virus software and systems, client computer reporting, patching and software deployment in accordance with corporate standards, software and equipment.

Solved end user support issues with standard corporate software.

Administered and supported servers in physical and virtual environments, reporting, patching and software deployment in accordance with corporate standards, software and equipment.

Administered and supported WAN and LAN environment including switches, firewalls and other network related hardware/software, reporting, patching and software deployment in accordance with corporate standards, software and equipment.

Assisted in maintaining an accurate inventory of IT assets.

Configured, supported and maintained Checkpoint VPN, MPLS, e-mail, hardware and software.

Senior Systems Engineer

JPMC (Chase)

August 2013-January 2014

Performed daily maintenance on servers for a global company with more than 50,000 production hosts, 20,000 development hosts, and 5,000 DMZ hosts.

Worked as part of the team responsible for application and security health maintenance ensuring that servers were properly repaired for the business units.

Performed remediation of IIS servers on 2012 servers.

Performed security checklists and baseline recommendations for IIS server. Because of the sensitivity of the server environment ITIL processes were followed rigidly which means the proper utilization of change management, notification and maintenance windows.

Worked on Windows 2012, 2008r2, 2003 and Windows 2000 servers both virtualized using VMware 5.x and HyperV and physical servers from blades to individual units from HP, Dell and IBM.

Managed SCVVM environment and P2V transitions, new builds using SCCM and SCOM alerts.

Maintained documentation of any processes updated or wrote and kept SharePoint site organized.

Maintained BackupExec clients and servers for connected systems utilizing that product for review and remediation of nightly backups.

Managed and maintained Exchange 2007 and 2010 servers and databases.

Remediated issues with anti-virus issues with the applications used in the environment (SEP, Trend Micro, McAfee).

Senior Systems Engineer

IBM

September 2012–June 2013

Performed 3rd and 4th level problem analysis of systems and subsystems for many global clients (DuPont, Amtrak, etc) via remote connection to Windows (all versions) server based systems, VMware VC and Citrix XenApp.

Resolved issues for clients computing systems, finding the root cause of an issue, suggesting and performing required steps to resolving those issues, and documenting required and necessary changes.

Gained experience in establishing and implementing Active Directory technology strategies and technology solutions for business problems under ITIL framework, it is responsibility to understand the stability necessary for production systems and their effect on users and their working environments.

Gained an understanding of the Global Delivery Format (GDF) and performance metrics while relying on proven troubleshooting methodologies and practices coupled with “outside-the-box” analysis and theory.

Maintained CommVault and NetBackup solutions for various clients as a part of normal administration.

Senior Systems Engineer

Accenture

September 2011 - June 2012

Provided tier 1 through tier 3 technical supports for training sessions including course development, setup, session support, and maintenance in Chicago, London, and Kuala Lumpur data centers managing more than 20,000 hosts. Daily Active Directory and OU analysis and troubleshooting.

Installed and maintained Cisco Catalyst 3700 switches for classroom hosts and VLAN configurations for classrooms.

Along with initial project management and maintenance, it is my responsibility to evaluate, design, build, and test desktop, laptop and server images globally and deploy these images using Ghost, WDS, and other deployment mechanisms, performing scripted KiXtart and VB scripting, while maintaining documentation for all processes.

Responsible for in-cloud and in-house based technology delivery mechanisms using Virtual Machines (.vmdk and .gho) conversion to HyperV (.vhd) to deploy existing and newly created images for remote access self paced and on demand training, data/file system analysis, services and performance analysis.

Responsible for engineering and designing Microsoft Server 2008 and 2008 R2, Server 2003, Windows 7 and XP builds and administration. VMware 3.5 and 4.0installs VM creation and management, CloudVM creation and desired baseline configuration analysis and maintenance for virtual classroom environments.

Senior Systems Engineer/Administrator

Neoteric Computer Consulting Services

January 2010-September 2011

Acted as Lead support engineer specializing in all aspects of Active Directory design, implementation, administration, and troubleshooting in the data center.Server 2003, 2008, and 2008r2 installation, Windows 7 and XP builds configuration and analysis, WDS creation, WSUS patch management, application packaging with LANDesk and Wise, software delivery using Group Policy, SCCM and HyperV. Responsible for Cisco router and switch configurations as well.

Responsible for VM management using SCVMM, and monitoring of environments using SCOM.

Performed threat management using Forefront technologies Endpoint Protection and other security applications.

Responsible for VMware 3.5 and 4.0 (VSphere) support.

Purchased and installed hardware for various environments, provided recommendations for future projects and provided day to day administration of systems in an organization.

Software Support Engineer

Vizioncore (Quest)

February 2009-December 2009

Worked as support engineer for VMware 3.5 and 4.0 implementations and Vizioncore add-on products vRanger Pro (backup), vReplicator (DR and VM replication to another site), vConverter (P2V), vControl (system monitoring) and others.

Provided client support and technical issue resolution via E-Mail, phone and other electronic medium.

Performed occasional on-site installation of VMware and add-on products, VM’s and optimization of client environment including SAN Storage/switch, HBA’s or Blade systems interconnects and configuration.

Responsible for engineering and designing Microsoft Server 2008 and 2008 R2, Server 2003, Windows 7 and XP builds and administration along with Linux, Solaris and Ubuntu.

Provided best practice backup solutions for clients and resolved issues with communication to disaster recovery sites.

Provided assistance with P2Vand V2V conversions in large and small scale environments. Provided assistance with configuring and utilizing de-duplication appliances.

Senior Systems Administer March 2008 - December 2008

US Army (USMEPCOM)

Daily responsibilities as an Enterprise Admin are central management of the Active Directory forest and OU’s, managing all servers, clusters, SAN, Web Servers (IIS), HyperV VM creation and other daily support activities.

Responsible for engineering and designing Microsoft Server 2003, Windows 7 and XP builds and administration, Global rollouts of all servers and workstations, backups, server STIGS, patching, antivirus management, IIS analysis, local intrusion protection, Blackberry server and PDA management and installation, server monitoring using CA UniCenter, Whats Up Gold, MOM and IBM Director, in a smart card enforced environment which includes 165 remote locations.

Created VB and batch command scripts to enhance the management of the network or provide information. Applicable functional areas include: systems engineering, acquisition management, package management, business process, quality assurance, organizational planning, team project management, financial management, acquisition logistics, configuration and data information systems, and support or program management.

Environment supported, over 1900 servers and approximately 9400 hosts for the United States Military Entrance Processing Command (USMEPCOM) a division of the Department of Defense.

ABN-AMRO – Chicago, IL January 2004 – December 2007

Systems Analyst III

Responsible for installing and maintaining server environment at ABN-AMRO data centers (3) and over 900 Windows 2003 servers, including application support, Compaq EVA/SAN storage exposure, design, and building new technology implementations for fortune 500 organization.

Responsible for moving and strategically building new data center in downtown Chicago with equipment along with decommissioning and condensing servers and applications to virtual machines where needed. Very familiar with ITIL service management procedures for service support and service delivery.

Engineered solution for custom in-house online banking application needing to be upgraded to Windows Server 2003.

Worked closely with bank application owners to design a solid scripted install using Altiris RDP rollout solution ultimately decreasing the company’s online banking response time. Designed, configured and implemented Insight Manager environment for the support group.

Sourcelink/Infini – Elk Grove, IL January 2002 - January 2004

Senior Systems Administrator

Responsible for all aspects of Information Technology for Infini (a direct mail marketing company), including creation of security standards, cluster server design and installation, disaster recovery plans, backup scenarios, equipment sizing and purchase, server administration, and desktop maintenance.

Highly competent experience in designing and implementing all aspects of Microsoft server platforms and products including SQL 2000, ISA, Exchange and IIS.

Responsible for all high level product implementation, information technology design, vendor management, and installation.

Designed Active Directory infrastructure with Exchange for 11 individual organizations with existing Active directory structures into a single organization.

Certifications

MCSE 2003, 2000; MCSE NT4.0; MCP+Internet; Citrix Certified Administrator; HP/Compaq ASE and Platform Integrator, A+, Network+, Server+, and Security+ Certified Technician; Hewlett Packard, Compaq, and IBM certified for servers and desktop systems; also ITAR certified.

Education

DeVry Institute of Technology

Electronic Engineering

Technologies

Operating Systems: DOS, Windows 98 XP and 7, Windows 2000, 2003, 2008 and 2008R2, Linux and UNIX

Software: Microsoft Office, Citrix, SQL, SCCM, MS Project, Adobe Acrobat, Visio, MS Exchange, IIS, CA Unicenter, Tivoli, Veritas Volume Manager, HP Storageworks

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