Restaurant Server

Jennifer Raymond

Juliustown, NJ *****

*********@*****.*** - 609-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Server/Hostess/Manager/Trainer

Pandor Diner - Mount Holly, NJ - June 2013 to March 2017

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment.

• Provide server with supervision

• Apply discounts, voids and otherwise alter guest checks correctly.

• Train new hire servers

• Give direction to server

• Make seating chart for restaurant

<< I started as a server and the manager went out on maternity leave so I took over being Manager. The time came for me to stop serving because of my pregnancy so then I again became manager Associate

Wawa Food Market - Bordentown, NJ - May 2016 to September 2016 32 hours a week

Customer service make sandwiches used register

Front Desk Agent

Best Western - Bordentown, NJ - May 2013 to September 2014

•Answer back to back phone calls

•Meet guest needs in all aspects of the hotel from delivering towels to setting up and breaking down breakfast room

•check guests in/out of hotel

•make room keys

•deliver exceptional guest service

Server

Westampton Family Diner - Westampton, NJ - February 2013 to April 2013

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment. Server and Trainer

The Sticky Wicket Bar and Grill - Hamilton, NJ - April 2012 to September 2012

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment.

• Provide server with supervision

• Apply discounts, voids and otherwise alter guest checks correctly.

• Train new hire servers

Server

The Sticky Wicket Bar and Grill - Hamilton, NJ - August 2011 to April 2012

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment.

< Was prompted to a server supervisor in April 2012 Server

George’s Restaurant - Mount Holly, NJ - March 2009 to March 2012

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment. Asst Manager

Family Dollar - Wrightstown, NJ - November 2004 to August 2005 40 hours a week

Customer service

Jewelry Sales Associate

Walmart Inc - Lumberton, NJ - May 2004 to July 2004

• Customer service

Bartender

Terace Inn - Pemberton, NJ - April 2004 to June 2004

• 15 hours a week

• Customer service

• Make and deliver alcoholic beverages to patrons apond request Bartender

Russos Italian Resturant and Bar - Mount Holly, NJ - August 2003 to December 2003 Also Waitressed on Friday nigths. And did a double on Saturdays Bartending. 40+ hours a week

Customer service

Server

Russos Italian Resturant and Bar - Mount Holly, NJ - December 2002 to April 2003

• Deliver exceptional guest service

• Take orders and serve food and beverages to patrons at tables in dining establishment.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Communicate with customers to resolve complaints or ensure satisfaction.

• Restock and refill service areas and table condiments.

• Give on duty managers feed back on guest experiences and comment.

• Train new hire servers

EDUCATION

Mixology

International Bartending School - Cherry Hill, NJ

February 2002 to February 2002

High school or equivalent in Marketing

Northern Burlington Regional High School - Columbus, NJ September 1996 to June 2000

CERTIFICATIONS/LICENSES

Bartending Licence

February 2002 to Present

Contact this candidate