Management and Human Resource
Resume:
QingQing Chen
San Gabriel, California, 91776
Cell Phone: 626-***-****
Email: ****-****@*******.***
Summary
Experience in Restaurant Industry for 5+ years. Supervising 50+ employees, managing daily operations with manager, and recurring candidates for restaurant needs. Multitasking in a fast pace environment with teamwork basic. Excellent communication and customer services skills, fast learner, willing to learn new task. Educational background includes business operations, accounting, marketing and human resources. Aspires to manage a successful restaurant operation.
Education
Cal Poly Pomona Graduated Dec 2015
Bachelor’s of Science in Business Administration
Emphasis: Management and Human Resource
San Gabriel High School Graduated June 2011
Employment History
Boiling Point - Senior Supervisor July 2012 – Aug 2017
Responsible for daily operations of a restaurant run smoothly, schedule employees, labor costs, order inventories for restaurant, making sure that customers are satisfied with their experiences at the restaurant and handle other major and minor tasks.
Boiling Point Corporate - Human Resource Internship June 2015 – Sep 2015
Responded to employee issues and questions in a timely manner. Created new hire folders and orientation paper works. Set up and prepare orientation for all new hires. Create and organize existing and new employee files. Data entry activities. Answer email and phone questions.
Mom's Bakery - Bakery Assistant Oct 2011 – June 2012
Greeting, serving, and helping customers. Closing store duties.
Skills
Computer: Microsoft Office (Work, Excel, Power Point, Outlook)
Language: Bilingual English and Chinese (Mandarin and Cantonese)
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