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Customer Service Sales

Location:
Halifax, NS, B3K 3V9, Canada
Posted:
November 24, 2017

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Resume:

Victoria Lane

Halifax, NS, B*K *V*

902-***-**** (cell)

ac3gvf@r.postjobfree.com

EDUCATION:

Bachelor of Design, 2011

Nova Scotia College of Art & Design

Bachelor degree, incomplete, 1999-2003

Memorial University of Newfoundland

EXPERIENCE:

Personal Trainer 2012-2017

Goodlife Fitness Halifax, Nova Scotia

• Physically trained clients through one on one workout sessions tailored to their specific needs.

• Managed a portfolio of 15 clients, this includes programming, scheduling, and training

• Set individualized SMART goals and worked on an agreed plan to meet those goals

• Adapted to needs as they arose, variability in scheduling and programming due to injuries.

• Project managed each client’s personal plan, creating milestones and check-ins to ensure success.

• Maintained long standing relationships with clients resulting in a significant book of business.

• Worked closely with my team of personal trainers to ensure the group met its sales goals.

• Met my and exceeded my sales targets every quarter. Floor Associate 2010

Home Depot Halifax, NS

• Worked at the paint desk assisting clients with all needs regarding paint selection, mix and combinations.

• Exhibited excellent customer service with daily interactions with clients.

• Maintained a clean and organized work station.

Framer 2009

Michael’s Halifax, NS

• Assisted clients with selection of frame that would best compliment their art piece.

• Recommended matting that would best suited the art piece.

• Assembled and framed the piece of art in the mat and frame.

• Interacted daily with clients with a professional attitude. Bartender 2005-2006

Pockets Night Club St. Johns, NFLD

• Mixed and serve drinks to patrons

• Maintained good relations with patrons

• Responsible for stocking bar

• Responsible for closing down bar, including cash reconciliations Bartender 2005-2006

Turkey Joe’s St. Johns, NFLD

• Mixed and serve drinks to patrons

• Maintained good relations with patrons

• Responsible for stocking bar

• Responsible for closing down bar, including cash reconciliations Cosmetic Associate/Cashier 2000-2005

Shopper’s Drug Mart St. John’s, NFLD

• Maintained good relations with clients with excellent customer service

• Processed client’s orders through the cash

• Responsible for balancing cash till

• Restocked product on shelves

• Worked the cosmetic counter supplying clients with advice and product knowledge

• Assisted with photofinishing

SKILLS, ACCOMPLISHMENTS AND PASSIONS

• Proficient in MS Office suite, including Microsoft Word, PowerPoint, Microsoft Outlook, Adobe creative Suite, with demonstrated ability to adapt to new systems.

• Have hands on managing cash floats

• Have the following completed courses and certifications in relation to totally body health:

CERTIFICATIONS

o CPR certified

o WHIMIS certified

o GLPTI certified

o Darby systems certification level 1

o Postural Anatomy certified (DTS-PA) and Program design certification (DTS-PD), o Program design for muscle hypertrophy: the Art and Science of Muscle development o GL Body Fit Associate certification

o Fascial Mobility Training (FMT) certification

PUBLICATIONS

• NSCAD Graduate catalogue May 2011

• Globe and Mail, November 2011

• Globe and Mail, December 2011

INTERESTS

• Avid animal lover.

• Committed to physical wellbeing through exercise and proper diet.

• Enjoy a wide variety and mediums of art.

• Paint and sketch during my free time.



Contact this candidate