Manager General

R.GOWRISHANKAR

EXECUTIVE SUMMARY

Corporate General Manager at Regenta Central Deccan (By Royal Orchid Hotels & Resorts)

More than three decades of global and domestic experience in hospitality industry across India and Middle-east

Known for expertise in Strategy Planning, Operations Planning & Management, Strategic Negotiations & Partnerships, Systems Development & Implementation, Resource Administration, Budgeting and Financial Planning, Customer Care, Sales & Marketing, Process Management & Improvisation and high-end expertise in F&B

Driven projects worth ~100 crores INR

Consistently handled C-suite clients (majority CEO or owner-promoters)

MA in English Literature and Diploma in Catering Technology and Hotel Management

EXPERIENCE

Corporate General Manager (May ’13 – Present)

Regenta Central Deccan [3*], Chennai, India

General Manager (Sep ’11 – Apr’13)

Daiwik Hotels [4*], Rameshwaram, India#

General Manager (Jan ’11 – Sep’11)

Pride Group of Hotels [4*], Chennai, India

General Manager (May ’10 – Jan’11)

Deccan Plaza Hotels [3*], Chennai, India

Group General Manager (Sep ’08 – Jan’10)

Quality Inn [3*], Sabari Inn Group of Hotels,India

Group General Manager (Sep ’06 – Jul’08)

Poppy’s Group of Hotels [3*], Tirupur, India#

General Manager (Aug’ 02 – Jul ‘06)

Vestin Park [3*], Chennai, India#

General Manager (Sep ’01 – Jul’02)

Kadavu Resorts [5*], Calicut, India#

General Manager (May ’01 – Aug’01)

Annamalai International [3*], Pondicherry, India#

Assistant General Manager (1997 – May’01)

Velan Hotels [3*], Tirupur, India

Food & Beverage Manager (Dec ’92 – 1997)

Velan Hotels [3*], Tirupur, India

Restaurant Manager (1994 on contract for a year)

Woodlands Restaurant, Muscat, Sultanate of Oman

Chief Bar Man (Nov ’86 – Dec’90)

Hotel Ranjith [3*], Chennai, India

Steward – Senior Capitan (Jul’81 – Sep’86)

Ambassador Pallava [3*], Chennai, India

# A unit of Marg Hospitality

KEY STRENGTHS

Commission new properties – Planning and setting up systems and procedures

Strategize in developing systems & controls, operational policies/norms, motivational schemes & in maintaining high standards

Extensive experience in creating recipes and handling preparation of elaborate meals

Proficiency in menu planning, inventory management and maintaining very high hygiene standards

Good interpersonal skills with adaptability to multi-cultural environment

Manage diverse operations encompassing new-unit set up, turnaround management & growth

Prepare and monitor budgets, maintain appropriate documentation for sales, costs and inventory control

Oversee all aspects of kitchen management including monitoring of F& B Production and aesthetic

presentation

Ensure guests satisfaction by achieving delivery of service quality norms consistently

Review & interpret the market trends/client feedback to attune business strategies per the guest requirements & expectations

Flat No 3, LathaKunj Apartments, No 1, Saradambal Street, Gokulam Colony, T Nagar, Chennai, Tamil Nadu, India 600017 Cell: +91-984-***-****; R: +91-44-420*-****; email: ac3grk@r.postjobfree.com

ACHIEVEMENTS

“THE BEST HOTEL AWARD” in 3 Star category for Velan Hotels, Tirupur by Department of Tourism Tamil Nadu

“PLATINUM TICK AWARD” from Make My Trip for Daiwik Hotels, Rameshwaram

“BUSINESS SERVICE & EXCELLENCE AWARD” by Brands Academy Private Limited recognizing Deccan Plaza as one of the best in its category

“STAR PERFORMING HOTEL AWARD” for Deccan Plaza by Travel Guru for best in room quality, and cleanliness

HOBBIES

Guest lectures at catering colleges, when time permits

Played cricket and football at school and college in district levels

#These activities have helped me develop passion and perseverance in whatever I pursue, in parallel with discipline and integrity.

April, 2017 R Gowrishankar

Flat No 3, LathaKunj Apartments, No 1, Saradambal Street, Gokulam Colony, T Nagar, Chennai, Tamil Nadu, India 600017 Cell: +91-984-***-****; R: +91-44-420*-****; email: ac3grk@r.postjobfree.com

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