Anirudh Bhatjiwale

Address: FF*, A BLOCK,INDUS SATELLITE GREEN, KALOD HALA, DEVAS NAKA, INDORE-452010. MADHYA PRADESH

Telephone: 843-***-****; 887*******

E-mail: ac3g5e@r.postjobfree.com

Seeking an opportunity to deliver in the sphere of data analytics.

Synopsis

•A professional with over 2 year of experience in service industry with Convergys India Services and LIC of India.

•Key areas of expertise – Communication, Creative and Strategic Thinking, Time Management, Credit and Insurance servicing.

•Demonstrate an unerring eye for detail.

•Pursuing Post Graduate Program In Business Analytics and Business Intelligence from Great Lakes Institute Of Management.

Skill Set and Competency Areas:

•MS Office, R, TABLEAU, SAS

•Data Visualization using TABLEAU

•Web & Social Media Analytics

•Data Mining

•Predictive Modelling

•Supply Chain Management and Operations

•Supply Chain and Logistics Analytics

•Optimization Techniques

Work Experience:

Life Insurance Corporation Of India (June 2013- December 2014)

Position held: Development Officer (Class 2 Officer)

•Serving India’s Statutory Public Financial Institution and largest insurer.

•Primarily responsible for spreading insurance in the assigned geographical area of operation, through prospection, communication, persuasion and recruitment of Insurance Agency.

•Recruitment of own team.

•Team Management and Motivation.

•Raise revenue by capturing new business in a targeted manner through the agency force.

•Supervising the function of agency.

•Policy servicing supervision.

Convergys India Services (Apr 2006 - Feb 2007) & (Sep 2007 - Mar 2008)

Position Held: Customer Care Officer

Serving in the company’s largest accounts, Orange and Citibank.

•Handling voice processes and backend as well in the second stint.

•Handling in-bound customer calls for resolution & consultation.

•Resolving the concerns of customers and ensuring customer satisfaction & retention.

•Briefing the customer about new offers and services.

•Up-selling products relevant to the account handled.

•Collating data from different software tools and preparing reports in Excel.

•Mentoring and guiding the trainees and submitting feedback to the trainer.

•Attending the briefings done by the quality team regarding quality & other functional related activities.

Operational Skills

Effective Communication, Motivation, Team Working, Time Mnangement.

Education:

Qualifications

University / Institute

Marks

Year

Post Graduate Program In Business Analytics and Business Intelligence

GLIM

-

2017

M. Sc - Biomedical Sciences

University of Delhi

60%

2010

B. Sc – Biotechnology

Jamia Millia Islamia

65%

2004

Indian School Certificate Examination

Saharanpur Public School

75%

1999

Indian Certificate of Secondary Education Examination

Saharanpur Public School

74%

1997

CAPSTONE PROJECT: Actionable Insights through Analytics for a Consumer Durables Retailer.

Thesis (M.Sc) 2009 :

‘Comparative analysis of chromatin modifications of human and mouse FMR1 / Fmr1 gene using transgenic mice’

Trainings :

PLACE

TYPE

PERIOD

TITLE

NDDR, Ranbaxy

Two Month Industrial SummerTraining

Jun 2003- Aug 2003

“Primary screening of cyanobacterial spent medium for antifungal activity against flucanozol”.

Shaheed Rajguru College, D.U.

One Month Winter Training

Dec 2003- Jan 2004

Training in Analytical Laboratory Techniques

ACBR, D.U.

Two Month Summer Training Cum Project

May 2005- Jun- 2005

“Analysis of CD40 line for the presence of FMR1 trans gene related to Fragile X-Syndrome

“

Qualified the CSIR-UGC NET examination for lectureship.

Membership :

Active member of “Biosciences Subject Association”, Department of Biosciences, JMI, since 2002.

Other Courses :

•6 months course in photography from Triveni Kala Sangam.

Extra Curricular Activities:

•Actively donated blood at blood donation camps during college.

•Organised & participated in college cultural events.

Personal Details:

Date of Birth: 18th May 1983.

Languages Known: Hindi, English and Marathi.

Contact this candidate