NISHU JINDAL

ac3fxk@r.postjobfree.com, Mobile: 732-***-****, www.linkedin.com/in/nishujindalQA

Professional Summary

Accomplished QA Professional with 10 years of progressive experience and proven record of significant, successful contribution in quality management, project management, process improvement, software lifecycle methodologies, ability to meet agreed deadlines, work to defined software testing methodologies with in a structured environment, able to utilize existing test knowledge and experience to come up with practical solutions and process to test product. Successfully developed and implemented effective test plans, automation framework developments, reducing defects and taken corrective actions, ensured on time delivery, tracking, reporting, project scope and its requirements. Played a key role in managing project, client and management review meetings.

Skills

Project Management

Requirement Management

Team management

Project tracking and Task allocation

Scheduling and estimation

Status Reporting

Team Leadership

Hiring and orientation

Training and mentorship

Review meetings with Client

Client Communication

Process improvement and compliance

Internal and external quality audits

CAPA

Process and project metrics

Quality Assurance Testing

Manual and Automation Testing

Testing methodology- Waterfall, Agile, Iterative

Requirements Analysis

Test plans and Test strategy

Test Planning and Implementation

Regression Testing

Function and Integration Testing

Code Management

Test automation

Test Case and Script Development

Automation Framework development

Automation Testing Tools

Test Management Tools

Defect Management Tools

Troubleshooting

Tools/Technologies/Platforms:

Tools/IDE: Visual Studio 2010 Ultimate, VSTS 2012, SQL Server 2008, Microsoft Visio, Microsoft Project Professional, MS Word, MS Excel, MS PowerPoint

Test and Defect Management tools: ClearCase, ClearQuest, SVN, PVCS, Lotus Notes, APTest Manager, HP ALM, JIRA

Test Automation Framework: Test Driven, Data Driven, Keyword Driven, Hybrid

Test Automation: C#.Net, Coded UI, JAVA, Selenium Web Driver, Sikulli, SOAP /XML, REST, JMeter, TestNG, JUnit

Test Applications: Desktop UI, Web Applications, Web Services, Telephony APIs

Platforms: ESXi 5.5, VMware vSphere Client, VMware, vCenter, Win7, Win 8, Win 10

Telecom Tools: Wireshark, Win SCP, FileZilla, Telnet, SSH, ACG (Automatic Call Generator), IP analyzer, IP PBX, NMON

Software Methodology: Waterfall, Agile, Iterative

Education

Master of Computer Applications (2005) – Kurukshetra University

Work Experience

HCL Technologies Ltd, Noida, India [Jan 2009- April 2016]

Designation: QA Analyst -APM

Client: Mitel Networks (USA, Canada)

Project: Mitel UC Applications

Led a team of 30 people for Mitel SVE Test Automation project and taken care of all the project management and team handling activities like resource allocation, task allocation, project tracking, schedule preparation, estimation, activities tracking, status reporting, trainings etc.

Responsible to verify that all SDLC requirements defined in the QA Testing Life cycle are adhered using waterfall and agile methodology.

Specify and prototype tools to increase testing efficiency in the workplace, and work directly with product teams to meet client requirements.

Responsible for creation of test plans (manual, automation, performance, transition) for different releases of a various products.

Responsible for review and sign off on all test strategy and test plan documents while ensuring requirement traceability documents are created and demonstrate appropriate test coverage and meet the requirements.

Implemented good practices to improve areas in reducing field defects, increase in automated executions, workbench setups for parallel executions and manual vs automation variance in execution.

Interaction with onsite and offshore development and testing teams for solving critical issues/defects in the product.

Process compliance and improvements, internal and external process audits, metrics tracking in terms of project quality and defect quality.

Responsible for review of test results, project metrics, performance metrics, project quality metrics before releasing the result reports to stakeholders.

Work product reviews, review meetings with client and senior management, escalation management and fixing of hot site issues.

Six sigma implementation to increase efficiency and productivity.

New resource hiring, orientation programs, resource onboarding and resource management.

Client: Mitel Networks (USA, Canada)

Project: Mitel Open Integrations Gateway and Unified Communicator

Manual and automation testing of various UC applications having desktop clients, web applications, web services, APIs and IP phones over physical and virtual environment.

Development of hybrid automation framework and scripting using C#.Net, Coded UI and selenium.

Understanding requirements, analysis, creation of RTM and test plans, test case design and scripting, test execution.

Involved in end to end testing i.e. sanity, integration, regression testing against various test execution cycles.

Defect management i.e. bug reporting and validation.

Coordination and discuss requirements for testing with different stakeholders like product owners and development teams.

Feasibility analysis, implementation and embedding of new applications for testing into the existing automation framework.

Involved in manual and automation testing of various applications-standalone applications, web applications, cross browsers, API/Web services and functional UI for products and its versions.

Responsible for performance testing cycle for every release and result reporting of performance metrics and recommending the engineering guidelines.

Rsystems International Ltd, Noida, India [Nov 2007- Jan 2009]

Designation: Senior Software Engineer

Client: Panasonic Factory Solutions of America (USA)

Project: IPO-X (Interactive Process optimizer)

Creation of reusable components and custom controls, module development using C#, WPF and XAML

Implementation and development of new features and functions.

Creation of utility layer to interact with business layer and application layer.

Creation of separate modules and assemblies.

Client interaction for delivery status and reporting any issues.

Defect fixing and testing

EasyBill Ltd, New Delhi, India [May 2006- Nov 2007]

Designation: Senior Software Engineer

Project: EasyMail Manager and Easy Utils

Development of modules using 3 Tier design architecture with Presentation (UI) layer, Business layer and the Data Access layer.

Utility development and creation of reusable components

Execution of queries and result reporting in application using SQL Server.

Creation of stored procedures and functions and execution of queries using applications to fetch the data

Personal Information:

Gender Female

Work Permit H4 EAD valid till august 2019

Passport Yes

Citizen India

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