CHAITALLY NAGPAL

E-mail: ac3fuw@r.postjobfree.com

Mobile: +65 9054 5575

PROFILE:

Skilled and result-driven Quality Assurance Lead/Analyst with excellent communication skills and an experience in quality assurance, design verification and system design. Highly adept at developing and implementing test strategies, operational procedures and quality methodologies to support development and release of business applications. Able to train, lead and motivate effective cross functional teams.

TECHNICAL SKILLS:

Programming Languages: C++(basic)

Testing Tools : Knowledge on Selenium

Databases: DB2, Oracle, MSSQL 2005/2008/2012/2014/2016, MySQL, basic knowledge on Tibero & Teradata

Operating Systems: Windows XP/Vista/7/8/8.1/10/Server 2008/2012/2016, VOS - 14.7.2/17.0.1, BBOS, BB-QNX, Linux, Stratus Mainframes

Software and Tools: Microsoft Office, SVN, IPMS (TCS In-house tool for Project Management), Confluence, PTC Integrity, QNX Device Toolkit, BlackBerry Manager, Bugzilla, JIRA, Virtual Box, VMWare

Methodologies : Agile, SCRUM, Manual Testing Methods

EXPERIENCE:

Organization: Ground Labs Pte. Ltd. (January 2014 - Present)

Designation: Quality Assurance Lead/Analyst

Project Summary: Ground Labs creates next generation data security software that enables companies to understand where they're handling sensitive customer data. Once findings are identified, actions can be taken to secure data such as deleting, redacting, encrypting or quarantining it to a safe place.

Tools used: JIRA, Confluence, FileZilla, SVN

Role and Responsibilities:

Managing 6 developers and 2 testers.

Documenting and implementing applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products.

Creating, implementing, maintaining, and enhancing test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications.

Collaborating with developers to improve overall product quality by emphasizing defect prevention throughout the development process.

Maintaining a high degree of error free programs, procedures, systems, and documentation on all software application releases.

Anticipating potential software problems by creating exhaustive test scenarios that ensure comprehensive testing.

Testing web applications and company websites for issues.

Identifying areas for test improvement through analysis, experience and use of metrics.

Communicating critical issues and status updates in a timely manner.

Educating and training peers and subordinates on the QA process and providing guidance to them whenever they need.

Planning, organizing, and monitoring the execution of the work assignments for the Quality Assurance Team.

Organization: Lionbridge Pte. Ltd. (April 2013 – November 2013)

Designation: Mobile Test Engineer

Client: BlackBerry Ltd

Project Summary: OTA testing, CVT, Smoke testing, SWOOP Run, Regression testing and iCE testing for BlackBerry devices based on both BBOS and QNX platforms.

Role and Responsibilities:

Testing of the device hardware as well as all software applications running on the device, including third-party apps and Android

Logging of test results using Bug tracker tools and following up on them till the bug is resolved.

Regression testing for quality assurance and control.

Initial Customer Experience testing for new devices being released to the market.

Organization: Tata Consultancy Services (June 2010 – Dec 2012)

Client: National Commodity and Derivative Exchange of India, Ltd

Project: Development, Enhancement, Maintenance and Support of Commodity and Derivative market. Responsible for the Control module of the Trading system.

Designation: Module Lead/Developer

Language/Database: VOS PL/1 / Appletree

Role and Responsibilities:

Requirement Gathering

Impact Analysis

Business Analysis

Lower Level Designing

Effort Estimation

Development

Quality Assurance

Production Support

Module Management

ACADEMIC DETAILS:

Examination/Degree

Institution

Year of Passing

Bachelor of Engineering (Electronics and Communication Engineering)

Birla Institute of Technology (BIT), Mesra, Ranchi

2010

Higher Secondary Education (12th) (C.B.S.E.)

Presentation Convent Sr. Secondary School, Jammu

2006

Secondary Education (10th) (C.B.S.E.)

Presentation Convent Sr. Secondary School, Jammu

2004

CERTIFICATIONS AND TRAININGS:

•Cyber Security Diploma from University of Maryland – In progress

•Lean Six Sigma Certification – In progress

•ISTQB-CTFL certified

•NCFM Commodity Market Module certified with 83% marks.

•Lean six Sigma – Awareness (TCS Internal)

•Agile Testing (TCS Internal)

•Software Estimation (TCS Internal)

•Developing Assertive Communication Skills (TCS Internal)

•Business Analysis (TCS Internal)

•TCS Internal trainings (L2) for Communication, Analytical Ability, Team Skills, Continual Learning, Coaching, Organizing & Planning, (L1) for Leadership, Business Acumen, and (E2) for Documentation Review & Editing.

PERSONAL DETAILS:

Date of Birth:

31st August 1988

Nationality:

Indian

Visa Status:

Dependent Pass (applicable for LOC)

Current Address:

21 Lorong 3 Toa Payoh, #36-06,

S319581

Permanent Address:

H.No.. 319,

Vijay Path, Tilak Nagar,

Jaipur - 302004

Marital Status:

Married

Languages Known:

English, Hindi, Urdu

References: Available on request

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