Project Management
Resume:
Devya Somasekhara Pillai, PMP
*******@*****.***
PROFESSIONAL SUMMARY
A PMP certified professional having 11 + years of project management experience in Travel and Banking domain.
Strong technical and communication skills with good stakeholder management experience.
Experienced in various phases of software development life cycle including requirement gathering, designing, coding, testing and implementation.
Experienced in Project Planning, Execution, monitoring and controlling.
Experience in working with virtual teams across global locations.
Experience in Agile methodology.
Proven ability to collaborate and handle pressure situations.
Several years of experience working in Production, Development, and Testing environment.
Proficient with MS Office tools including MS-Excel, MS Project, PowerPoint and MS Visio.
Strong experience in working multiple information system environment spanning across various technologies.
WORK EXPERIENCE
Amadeus Software Labs, Bangalore Jun 2015 – Jul 2017
Project Manager
Technology/Tools: MS Project 2013, Powerpoint, Excel, C++, OBE, UNIX, TPF, AS400, JIRA
Responsibilities:
Project Planning – Plan new projects and optimize existing project’s execution with the available resource to maximize resource utilization and nearest timeline.
Project & Delivery Management – Track and report the project progress on weekly basis to senior management.
Manage the governance, and provide status reports for all programs/projects.
Budget Management – Manage the budget for the department and ensure compliance.
Risk management – Identify, plan, mitigate and manage risks in the project.
Participate in sprint reviews and help team adapt to agile methodology.
Work with the product managers and ensure the product delivered is in-line with the expectations.
Implement policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products.
Collaborate, resolve conflicts and manage team for smooth delivery of the software.
Work with release planning team for clean deployment /implementation of the software.
Understanding Project Dependencies (Internal and External) and Defining Milestones.
Progress Tracking and Schedule Impact analysis.
Maintain Baseline Information and delay register.
Delay Forecasting, Simulation and Reporting.
Capacity and resource Availability Management.
Capturing project requests and ensuring each request has sufficient information to assess the project
MphasiS Ltd, Bangalore Jan 2013 – Nov 2014
Manager - Application Packaging, Deployment and Virtualization Factory
Environment:
Windows 7, Windows XP, VMware, Admin Studio, App V sequencing, SharePoint, App-DNA servers
Responsibilities:
Delivery Management of application packaging, deployment and virtualization factory.
Effective resource utilization and capacity management across factory.
Business growth and Development – Identify new opportunities and come up with strategic objectives for business growth.
Restructured the factory set up from conventional delivery model to Outcome based Delivery Pricing model.
Project Management - Ensure smooth execution of all projects within factory.
People Management – Collaborate, Resolve conflicts and manage team for smooth delivery.
Participate in discussion with senior leadership for infrastructure services in enterprise market analysis with HP and provide a strong foundation for strategic investment decisions as well as marketing and sales planning
Ensure adaptability to agile environment and customer satisfaction.
Ensure quality of the deliverable is above 90%.
Contributions:
Conducted training sessions for PMP within team.
Tata Consultancy Services, Charlotte NC, USA Apr 2008 – Dec 2012
Associate Manager – Project Management Office
Client: Bank of America
Project Nature:
Ecommerce & Consumer Banking Portfolio
Tools Used: MS Office Tools, MS Project 2010, Clarity, Sharepoint
Responsibilities:
Create & support core PMO processes like documentation control, Reporting, Risks & Issues tracking, Change Management, Planning, and Dependency Management under ecommerce portfolio.
Stakeholder Management - Work with stakeholders to gather data to support strategic business planning, pipeline planning, resource planning, project financial forecasting, ROI analysis, project dependencies and project selection processes based on the feasibility.
Manage the governance, and provide status reports for all programs/projects under the portfolio.
Plan and conduct senior leadership reviews, team workshops, on-boarding and training sessions.
Strategic Planning and business development of the portfolio.
Analyze data and provide decision support system for senior management.
Ensure all organization process assets and tools are kept up to date.
Monitor compliance of project documents with project management standards, policies, procedures and templates via project audits.
Streamline key business processes for effective management of the portfolio.
Create standardized templates for various process and reports.
Act as a liaison between various business groups and communicate on behalf of the Portfolio head to drive key actions.
Risk management – Identify, plan, mitigate and manage risks in the project.
Update the project plans and document any valuable information like lesson learnt in organizational process assets for better future projects.
Release management - Work with release planning team for clean deployment /implementation.
Contributions:
Redesigned the entire SharePoint site for ecommerce team with advance features and improved user experience.
Created a robust project-tracking tool in SharePoint using SharePoint designer so there is reduction in redundant effort and have better presentation of data to senior management.
Built tools using InfoPath to support PMO activities.
Created multiple reusable workflows using SPD 2007 as per the requirements.
Conducted training sessions for PMP within team.
Tata Consultancy Services, Chennai Sep 2006 – Apr 2008
Project Lead
Client: Bank of America
Project Nature:
Banking - Merger, Acquisition and Migration projects under customer information system & e-ommerce portfolio.
Environment:
IBM Mainframes, DB2, CICS, COBOL, JCL, CA7, REXX.
Responsibilities:
Understand the customer requirement and analyze the impact on existing systems.
Provide technical direction and assist the team to come up with the system design.
Review and validate the effort schedule and estimates provided by the team for various phases of the initiative.
Review the high level and low-level designs documents.
Participate in customer/ onsite calls to discuss the project status, challenges and receive signoffs to proceed to next phase.
Review the project progress and send appropriate reports to the onsite and offshore team.
Assist project team members in case of any technical difficulty.
Manage conflict and ensure smooth technical delivery of the system.
Review the developed code to meet the system objectives and coding standards.
Assist team with the unit testing, CIT, SIT, regression testing and user acceptance testing.
Conduct technical and project related training sessions for the team.
Review the quality of the deliverables.
Ensure code is deployed in production and the system works as per design.
Provide warranty support until production support team takes over for maintenance.
Contributions:
Created flash presentations on how consumer and small business banking works in the US.
Developed Tools in REXX to automate certain aspects of programming.
EDUCATION
Bachelor of Technology in Computer Science and Engineering
CERTIFICATIONS
Project Management Professional (PMP)
ITIL Certified
IBM Certified DB2 administrator
US Banking Competency – TCS Financial Technology Center for Business banking
US Payment Systems Competency – TCS Financial Technology Center for Business banking
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