Supply chain
Resume:
Khaled Osama Mekawy
PRESENT ADDRESS / ROAD-*, ELMAADI-CAIRO-EGYPT
PHONE +02-011*-***-****
Career Objective
Taking Logistics & Supply chain as a career path, I will not suffice to work only, I will try to gain more experience and skills that will help me to succeed and innovate in the area, that I work in, and then access to the highest positions.
Personal details
Name
:
Khaled Osama Mekawy
Date of Birth
:
15-9-1993
Gender
:
Male
Maritime Status
:
Exempted
Nationality
:
Egyptian
:
*******.******@*******.***
Education
:
Graduated from the Arab Academy for science, technology and maritime transport.
Gradeuated first of my class, with honors (GPA 3.93 out of 4).
Major: Supply Chain “English”
Graduation Project “ Impact of investment in Recycling on the economy“
Computer Skills
ICDL Windows, Word, Excel & PowerPoint
Qualification & Skills
Trained in custom clearance at Blue skies Egypt
Trained in warehousing at Misr Logistics & Safety storage
During my spare time I was part of extra curriculum activities (Field visits)
-I visited Edita / Beyti / Nissan / Ezz steel production facility /
& Al Ain El Sokhna port)
Worked as a Customer Service representative at Airfare www.airfare.com (Airline Reservations at USA)
Key Responsibilities
Handle all incoming calls.
Provide best possible service to customers to achieve highest level of customer satisfaction.
Resolve customer complaints in time & treats them as business opportunities to ensure continuous improvement & development.
Worked as a Telemarketer at Sightly www.sightly.com (Mobile Advertising at USA).
Key Responsibilities
Create sales and marketing goals.
Develop and follow strategic accounts and create new sales growth opportunities.
Worked as a Customer Care Agent at Vodafone UK, Corporate Account.
Key Responsibilities
Handling all incoming calls with efficiency while maintaining a good customer experience.
Language Skills:
English : Reading, Writing & Fluently Speaking.
Soft Skills:
- Communication skills - Team player
- Presentation skills. - Time management.
Current position:
SC Customer Service specialist / order processing at Diversey Sealed Air UAE.
Key Responsibilities
Processing the orders / follow up on pending orders with the customer and distributes.
Checking with the supply chain for in case there are no stocks, link between the supply chain and the distrusters for manufacturing orders.
Check with the logistics team the delivery time and terms.
Handle the customers issues (late delivery, mostly).
Handle return items and update the stocks.
Contact this candidate