ROXANNE DAIGNEAULT

** ******* *****

Hamburg, NJ 07419

973-***-**** (Cell)

ac3fb7@r.postjobfree.com

SUMMARY

I am highly organized, detail oriented and efficient in a fast paced multi-tasking environment; able to prioritize effectively to accomplish tasks in a timely manner while remaining both flexible and professional.

EXPERIENCE

EMSL Analytical

Sparta, NJ

QA Proofreader

July 2016 – Present

Proofread lab reports to confirm that the results and data calculations on the final client facing report match the results provided by the lab

Verified via work instructions that the process for testing including incubation times were within specifications and that all testing materials used had not passed their expiration date

Escalated to Senior Management any reports that did not fall within specifications or used expired testing materials

Created and managed a process for annual review of suppliers

Express Scripts, Inc.

Franklin Lakes, NJ

Senior Compliance Analyst

January 2013 – June 2015

Investigate potential HIPAA violations and complete risk assessment to determine if the violation constitutes a reportable incident

Prepare notification paperwork for clients and/or member notifications when appropriate

Ensure that coaching and mitigation are completed for each incident

Medco Health Solutions, Inc.

Franklin Lakes, NJ

Project Coordinator

June 2008 – January 2013

Created a method for triaging, tracking scheduling and reviewing all incoming project requests to ensure they were assigned to the appropriate SME and closed within the published service level agreement

Created, piloted and rolled out a process for reviewing all project review requests in a forum setting

reated an operating manual for and trained contingent workers on the management of the Medco Privacy Office Mailbox and the process for triaging requests, and scheduling of reviews

Acted as the Subject Matter Expert for the Medicare Part D forum review

Triaged requests and inquires sent to the group mailbox, closed when possible or asked follow up questions to obtain as much information as possible to determine if the inquiry needed to be escalated

Completed Six Sigma Green Belt level training

Weissman Engineering, Co., P.C.

Midland Park, NJ

Office Manager

March 2004 – June 2008

Accounts Payable and Receivable

Preparation of proposals for new business

Set up of new jobs including receipt of deposits, coordination of deeds, file and tax maps

Scheduling excavation with town Health Department and contractors

Processed applications for septic systems and soil movement permits

Coordination with outside contractors and builders

Weichert Realtors

Franklin Lakes, NJ

Real Estate Sales Associate

January 2003 – September 2004

Held and attended open houses

Mass mailing and phone solicitation of new business

Preparation of listing and sales contracts

Rotational desk shifts for incoming calls

Coordination with in house mortgage broker

Prentice Hall Press

Paramus, NJ

Publicity Coordinator

September 2000 - June 2002

Wrote and edited catalogue copy

Maintained database of media outlets

Created and maintained database of authors contact information

Created and maintained a library of all existing titles

Processed requests for new titles from catalogue mailings

Made travel arrangements for touring authors

Dealt with outside publicity firms regarding author publicity and tours

EDUCATION

New York University, New York, NY

Bachelor of Arts, May 1995

Major: English

Additional Coursework: Literature, Writing, Philosophy, Journalism, Media and French

COMPUTER KNOWLEDGE

Microsoft Office Suite, Quickbooks

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