Amy Holter

561-***-****

561-***-**** (C)

ac3f3t@r.postjobfree.com

I am a relocating Workers’ Compensation Underwriting Professional, seeking a position where I could showcase my multiple skills and extensive underwriting expertise. I welcome the opportunity to contribute my efforts to a professional organization that would embrace my performance and offer me the next level of challenges and goals.

Experience

Patriot National Inc. – 11 months 2016 - 2017

Patriot National, Inc. is a national provider of comprehensive technology and outsourcing solutions that help insurance companies and employers mitigate risk, comply with complex regulations and save time and money. Patriot National provides general agency services, technology outsourcing, software solutions, specialty underwriting and policyholder services, claims administration services and self-funded health plans to its insurance carrier clients, employers and other clients.

Senior Compliance Analyst Dec 2016 – Present

Highlighted Tasks and Expertise

• Preparing and submission of rate, rules and form(s) filings for insurance carrier(s) to write Workers’ Compensation coverage in various states

• Assisting in the preparation and submission of yearly Financial Call(s) information for various insurance companies

• Preparing and submitting Project Requests to our IT department and Compliance Issues Summaries to staff, detailing rules/rates/forms system and/or procedure changes per Item Filings, State statute amendments

NCCI Holdings Inc. - 26 Years 1990 – 2016 NCCI is the nation’s most experienced provider of workers compensation information and tools and services. NCCI gathers data, analyzes industry trends and provides rate and loss cost recommendations to Insurance Carriers and participating State Regulators

Regulatory Business Analyst 2016 – Dec 2016

Technical Analyst 2012 - 2016

Business Analyst 2006 - 2012

Senior Underwriting Analyst 2005 - 2006

Underwriting Analyst 1994 - 2005

Classification Analyst 1991 - 1994

Sr. Customer Service Rep 1991 - 1991

Customer Service Rep 1990 - 1991

Highlighted Tasks and Expertise

• Assist in various investment and discretionary projects; maintenance of ncci.com website; participate in Item Filing process

• Balance a large portfolio of applications/renewals, averaging a consistent inventory of up to 125 requests

• Q & A Lead - Respond to Assigned Risk Procedure inquiries including complex applications and exclusions

• Serve as the AR contact for the quarterly Berkley carrier phone calls year round

• Assist in developing producer and client relationships as the Lead in our Team and Co-Lead in our Department

• Partner in directing daily tasks, servicing inventory from submission to audit for 58 Analysts

• Contribute to diverse and challenging promotions of team excellence and core actions to reach all objectives

• Exhibit savvy communication and organizational skills, as proprietary tasks to departmental needs are met

• Comfortable in working in a dynamic, challenging and ever changing environment, with flexibility and focus

• Capable of diverse interpersonal, presentation, and marketing skills for our internal/external customers and carriers

• Lead on Issue Reviews of successor-ship and non-compliance qualifying escalation to Plan Administration Group

• Determine and share trends in application and quality reviews at all Team Meetings and Department Meetings

• Maintain proficient knowledge of Microsoft Word, Microsoft Excel, and Microsoft Outlook

Overall Diverse Highlighted Responsibilities and Achievements

• Quality Provider - Perform weekly Application and Call Quality Reviews for the Assigned Risk Department

• Workflow Coordinator - Assist in management of in-coming requests, determining assignments and timeliness

• Manual Training - Member of internal Manual updating and quality infusion that Analysts require and use daily

• Business Requirements - Participate in development of various Business Requirements and Investment Projects

• Assist in Developing Testing and Test Cases - Involved in testing initiatives that require expertise and consistency

Education

Auburn University at Montgomery – BA in Business Administration with emphasis on Finance

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