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Sales and Operations Manager

Location:
Austin, TX
Posted:
November 20, 2017

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Resume:

JOHN DRISKILL

**** ********* ****, ******, ** ***57 C: 512-***-**** ac3ewl@r.postjobfree.com

Results oriented sales and operations manager with over eight years of proven experience throughout sales, customer service, and operations. Proven track record of success developing and implementing strategies ensuring profitability through sales growth, effective cost control, and operational excellence. Experienced Business to business sales

Full P&L responsibility

Excellent analytical skills regarding financial

forecasting and sales management

Strong computer skills: MS Excel, Word and

Outlook

Proven track record of success in managing

Self-starters with ‘hands-on' approach

Problem solver who can handle multiple tasks

under deadlines

Ability to lead, mentor, and motivate employees

to perform at their peak

Strong interpersonal and communication skills

Customer retention

Branch Manager, 2015 to 2017

Master Halco – Austin, TX

Boosted gross yearly sales from $5 million to over $7 million within a year and a half. Exceeded annual sales target with 35% growth vs. previous year. Increased profits by 20% through effective sales training, inventory management, and troubleshooting profit loss areas.

Monitored market activity and developed pricing strategies to maintain healthy profit margins and customer satisfaction.

Consistently ranked in the Top 5 performing branches out of 54 branches company-wide throughout the U.S. and Canada.

Applied inventory forecasting techniques and strategic planning to ensure adequate product mix and stocking levels and improved lead times.

Responsible for inventory control and purchasing.

Identified and removed over $300,000 in excess and obsolete inventory through monthly review process. Conducted monthly product cycle counts and annual physical inventory. Reduced and controlled company expenses through cost negotiation on stock inventory and office PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

supplies, warehouse and yard housekeeping, and equipment maintenance. Streamlined delivery routes and schedule optimizing fuel efficiency and decreased miles driven per day. Assessed vendor products and maintained positive vendor relations. Strategized with senior management to market new product offerings. Established operational objectives and work plans and delegated tasks to each staff member to encourage independence and professional growth.

Hired, trained and evaluated sales and warehouse personnel. Completed annual performance reviews on sales and warehouse personnel offering praise and recommendations for improvement.

Inside Sales Representative/Assistant Manager, 2012 to 2015 Master Halco – Austin, TX

Develop and maintain key customers while identifying potential new customers. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Set up new accounts, established customer credit, and set up payment methods. Assist customers with design ideas/problems.

Answered customers' questions regarding products, prices and availability. Managed a portfolio of over 50 accounts that generated $5,000,000 in sales. Managed The Home Depot national account attaining a 100% satisfaction rating from The Home Depot. Recorded client and market research in Wintouch CRM. Established strong vendor relationships to maintain and support the business. Exceeded annual quota by 40%.

Coordinate delivery schedules.

Inside Sales Representative/Assistant Manager, 2008 to 2012 Merchants Metals – Pflugerville, TX

Develop and maintain key customer accounts while identifying potential new customers. Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Set up new accounts, established customer credit, and set up payment methods. Assist customers with design ideas/problems.

Answered customers' questions regarding products, prices and availability. Managed a portfolio of over 50 accounts that generated $7,000,000 in sales. Managed Lowe's Home Improvement national account attaining a 100% satisfaction rating from Lowe's. Recorded prospect contact information in Salesforce CRM. Developed inventory and purchasing plan.

Established strong vendor relationships to maintain and support the business. Coordinate delivery schedules.

Certified Journeyman Electrician, 2001 to 2008

International Brotherhood of Electrical Workers – Austin, TX Experience working in water and wastewater treatment plants. Oversee electrical work on various new and existing commercial and industrial projects. Measured devices, including analyzers, amp meters and volt-ohm meters. Worked with various types of cableways, conduits and other electrical raceways. Developed in-depth knowledge of arc flash ratings and standards. Installed, tested and modified circuit breakers, controls, fuses, lights and motors. Interpreted drawings, wiring diagrams, flow charts and written descriptions of the project requirements. Planned motor starter and control installations using codes and specs. Bachelor of Arts: Multidisciplinary Studies,

Concordia University Texas - Austin, TX

Minor in History and Kinesiology

Honors: Baseball 4-year Letterman, All-Conference Shortstop and Conference MVP, 1999 Wiley DiSC Assessment Training

Wilson Learning "The Counselor Salesperson" Training EDUCATION

ADDITIONAL INFORMATION



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