PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

EDUCATION

PHYLLIS MALALUAN

DALLAS, TX

C: 817-***-**** ac3eth@r.postjobfree.com

Recruiting Coordinator with experience in supporting high-volume recruiting, fast-paced customer service, retail and wellness environments. Great depth in understanding that client needs are met by working closely with others while utilizing various processes. Personable and professional under pressure.

Strong clients relations

MS Word proficient

Highly adaptable

Verbal and written communication skills

Team player

Highly motivated

CAPITAL ONE

Recruiting Coordinator Plano, TX February 2017 - Current Manages interview logistics for 3-7 recruiters and various job requisitions Works closely with recruiters to ensure the needs of clients and candidates are met Creates interview schedules for high-volume roles and various associate levels Delivers verbal and written communications to candidates and clients Facilitates on-site interviews.

SOUTHWEST AIRLINES

Customer Relations Representative Dallas, TX June 2016 - February 2017 Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Researched and resolved customer inquiries and complaints in a timely and professional manner. Offered exceptions for certain situations that fall outside of typical company policies while creating a win-win solution for both the customer and company. BACHELOR OF ARTS Media Strategies

Texas Tech University

Lubbock, TX December 2014