Network Engineer
Resume:
MOHAMAD FAKHRAN
Doha, State of Qatar
Email: *******.*******@*****.***
CAREER OBJECTIVE
To obtain a challenging position in the field of IT where I can develop my experience, gain knowledge and technical skills .In addition, I am eager to contribute my creativity and hard work towards the success of your company and to the growth of the fast developing field.
TECHNICAL SKILLS
Hardware: Cisco Routers (3745/ 2821/2600), Cisco Switches (2960/ 3550 / 3750), Firewall (ASA).
Network Protocols L2/L3: EIGRP,OSPF,BGP,PBR,VLANS,STP,LACP,HSRP,ACL,DHCP,NAT,IPSEC VPN,GRE TUNNEL,UDLD,GUARD ROOT,DAI,ETHERNET CHANNLES,DHCP SNOOPING,SPAN&RSPAN,PORT SECURIY,VOICE VLAN,MPLS FRAME RELAY,SNMP,NETFLOW.
Network Security Systems:
Arbor Peakflow SP, TMS (DDOS Volumetric attacks), Pravail (DDOS Applications based attacks).
Network Management: HUAWEI iManager U2000, NGDLC (Telecom Infrastructure) and Lancope Network Analyzer.
Microsoft Network Monitoring &Remote access Systems: SCOM, SCCM, and AD Management.
Management Systems: NAC, CUCM, CA Spectrum, CRM.
EDUCATIONAL AND PROFESSIONAL CERTIFICATIONS
Bachelor of Communication & Electronics Engineering (2005-2010) Beirut Arab university (Lebanon)
Cisco Certified Network Professional: Routing & Switching (CCNP- R&S)
Cisco Certified Network Associate : Security ( CCNA-Security )
Cisco Certified Network Associate: Routing & Switching (CCNA- R&S )
EMPLOYMENT HISTORY (6 years)
Salam Technology – Qatar Designation : Network Engineer January 2012 Till Date
#Project1: Ooredoo Network Security ( NOC MSS Team).
Monitoring using the Pi (portal interface) all incoming Alerts for Volumetric DDOS attacks.
Analyzing Alerts based on Bandwidth, source and Destination ports / IP’s, protocol used., Checking the configured baseline, live packet Tracing.
Use the Peakflow SP diagnostic tools and reports to determine when to start the Mitigation for DDOS attack & Anomaly detection. Communicate with the Service Subscribers during Mitigations.
Removing DDOS attack using various countermeasures to target and remove malicious traffic while maintaining the availability of managed resources and key network services.
Monitor Pravail Interfaces for application Based attacks.
#Project 2 : Ooredoo Network Support L2/L3 ( NOC & ESC Team )
Proactive monitoring and diagnosis of critical services (24X7) for business customers & Managed Services
Fault management and troubleshooting on incidents raised by customers.
Product & Services include various Voice and Data products.
Incident management and ticket handing for early restoration within SLA.
Hands on experience in usage of various NMS & OSS tools.
Maintain the managed service KPIs and effective coordination with various teams.
Technical Tasks :
Troubleshoot Network issues related to IPTV, Internet and Telephone Networks.
Checked the feasibility Distance, Line quality, IPTV quality using Ooredoo Monitoring Tools.
Manage Ooredoo CPE’(Routing & Switching services )
Network optimization : Riverbed, QOS / Working on Cisco CUCM
Troubleshoot Internet speed & connectivity issues.
Support BGP Routing protocol / Support IP MPLS-VPN connections.
#Project 3 : The Gate Mall Network Infrastructure (Network Support )
Installing & configuring Cisco Routers & Switches.
#Project 4: RasGas NOC
Monitoring Network devices, servers and services(windows, Unix)
Communicate, tracked and Troubleshoot (as possible) with the respective SME.
Performed tasks for the NOC monitoring tools such as application Patching /Upgrade, User management.
#Project 5: RasGas, (IT Support/Administrator)
Technical support for Rasgas Users in multiple sites, in addition Remote access support using SCCM
Handling Barzan site (Network & Desktops) support more than 150 users.
Makassed Association-Lebanon Designation: IT & Network Support Duration:2010-2011
#Abi bakr El siddeek School
Troubleshoot and maintain all the Computers (Networking), Active Boards and other electronic devices.
TRAININGS ATTENDED
CUSTOMER CARE & COMMUNICATION SKILLS (Improvement Programs) from RasGas Company Limited. Doha, Qatar.(2015 )
Future TV –Lebanon Summer 2009
Microwave and Satellite Department, Spectrum Analyzer, Encryption, Power systems.
PERSONAL INFORMATION
DOB: 25/2/1988
Nationality: Lebanese
Languages: Arabic (native), English and French.
Driving License: Valid Qatar Driving License.
Member of Lebanese Order of Engineers.
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