Shawn M. Reeves
ac3epz@r.postjobfree.com 904-***-****
Seeking to fill role as Team Lead - Financial Operations Business Analyst – Jacksonville, FL
Areas of Expertise include:
Team Lead / Supervisory
Commercial & Industrial Credit Operations / Equity Investment Operations
Business Operations Analysis
High volume case & transaction processing
Problem Solving & Sensitivity Analysis / Review
Strategy, Business & Risk Analysis
Auditing & Process Improvement / Documentation & Reporting
Work Flow, Inventory & Project Management & Execution
Technology – Core Systems, Platforms, Change Management
Internal & External Relationship Building / Presentations
Customer-Centric Service
SME, career development & training others
Professional & Business Experience
BoxRite, Inc., a sub-contractor, Jacksonville, Florida Jan 2016 –Dec 2016
Project Lead
Delegated responsibilities as Project Lead for General Contractor on premium residential remodels and build-outs for commercial tenants. Supervised skilled and semi-skilled laborers to increase efficiency.
Established sub-contractor, vendor, and supplier relationships to help control added costs. Ensured project compliance and safety by working directly with permitting, inspection agencies, and utilities.
Prepared weekly payroll, client invoicing, project budget reconciliations, tax reporting, and project reporting.
JPMORGAN CHASE & CO, Jacksonville, Florida Jan 2011 – Aug 2015
Senior Business Operations Analyst
Completed full analysis and quality assurance reviews on various aspects of liquidated mortgage loan write-offs including corporate & escrow account reconciliations for the Loss Analysis processing of liquidated FNMA, FHLMC, FHA / VA and private investor loans across multiple global sites: Jacksonville, Florida, Columbus, Ohio and Manila, Philippines.
Documented process flows and created training materials for acquired portfolio analysis, loss on liquidated loan indemnification and recover and write-off process; updated procedures when needed and managed a shared tracking database for these procedural updates. Developed and implemented procedures for internal funds transfer and indemnification of acquired portfolios.
Recognized as the subject matter expert acquired servicing portfolio. This included understanding the peculiarities of the corporate and escrow and advance history of the acquired loan portfolio as well as developing a comprehensive daily production and quality reporting process as well as claim payments reconciliations and inventory control procedures.
Collaborated with internal/external partners and managers to resolve complex issues including Legal, Investor Reporting, Claims, Corporate Accounting, Invoice processing and other internal and external lines of businesses. Sustained these relationships for the benefit of our department mission of meeting SLA requirements.
Promoted to supervisory roles including performance management and inventory control management for up to 30 analysts in Philippines.
SHAWN REEVES – Professional Experience Page Two
ING NORTH AMERICA INSURANCE CORPORATION Mar 2010 – Nov 2010
Team Lead, Sr. Pension Benefit Analyst
Manual Calculation Team - First level analyst / auditor analyzing management and occupational employee benefits and pensions, and employees affected by mergers and acquisitions by completing manual calculations. Completed daily requests for pension estimates and retirement packages.
*Bank of America & predecessors NationsBank, N.A. & Barnett Bank of Florida
Officer: Commercial Credit Underwriter / Business Banking Analyst Sep 1996 – Mar 2000
Completed underwriting of commercial credit renewals up to $10M, and new money requests up to $2M, including secured lines of credit, term financing, leases, letters of credit, and commercial real estate mortgages; including those required for business acquisitions & expansion, working capital & inventory, and equipment and capital expansion.
Monitored clients’ operating performance and financial condition to proactively identify issues and opportunities.
Coordinated the design and assisted in the implementation of the Disaster Recovery and Business Continuity Plan.
EDUCATION
UNIVERSITY of NORTH FLORIDA, Jacksonville, Florida
Masters of Business Administration
Strategy & Finance including international
Study Abroad – Aix-en-Provence, France- import / export strategies (summer 2001)
UNIVERSITY of NORTH FLORIDA, Jacksonville, Florida
Bachelor of Business Administration
Major(s) in Accounting and Corporate Finance
Professional Summary
I have 10 years of work experience in financial operations, with 2 years of management experience, including mid-level positions in commercial bank credit, financial advisor training, branch banking, pension administration and mortgage default financial services.
I am an analytical financial / business analysis professional with solid work history providing innovative solutions and streamlining processes.
I have been frequently recognized for leadership skills and am committed to furthering skill-set and education.
I am a collaborative communicator continually focused on building relationships and promoting synergy across business lines and global units to drive positive change, cohesive, comprehensive business approaches and enhanced profitability.