Pebbles L. Pagan Ramos

**** * *** ****** *** #***B - Orlando, Florida 32839 - 407-***-****

ac3ep7@r.postjobfree.com

Objective

To continue growing with a company such as Community Coordinated care for Children an organization that has shown me in the short time that I have been here; to be one that offers challenges and opportunities for my career development, while allowing me to serve this organization to the best of my capabilities. I would like to gain new skills while enhancing those I already posses with this very positive team environment.

Skills

Proficient in Microsoft Environment

Knowledge of the use of Office Equipment

Good Customer Service Skills

Proficient both in English and Spanish Language

Education

Cypress Creek, Orlando FL

High School Diploma, Commercial Focus

Job Experience

Community Coordinated Care for Children, Orlando FL

From April 2015 to Present Supervisor: Cindy Cassucio

Position: Data Operations Specialist

Community Coordinated Care for Children, Orlando FL

From 09/26/2014 to March 2015 Supervisor: Martista X. Payne

Position: Family Support Clerk

Job Duties: Answering incoming calls, providing information as needed to the public, redirecting inquiries and completing call/facsimiles transfers as needed. Sets, confirms and registers program participants for needed appointments.

Collects reviews and assesses program participant’s needs using information/documentation as required. Enters information into data and/or scanning systems. Preparing daily report in order to track and facilitates program participant activities including but not limited to enrollment sessions, distribution/collection of correspondence, returned mail and other documents. Communicates all changes in information to the appropriate persons per Agency policies. May order and/or gather supplies/materials and deliver to program areas.

Additional Voluntary Experience

Community Coordinated Care for Children, Orlando FL

From July 13, 2010 to August 13, 2010

Job Duties: Clerical work in the CCR&R such as preparing parent packages, shredding and making copies of resources flyers and VPK Department clerical work such as preparing and labeling folder for enrollment of future parent files.

Community Coordinated Care for Children, Orlando FL

From July 30, 2012 to August 2012

Job Duties: Clerical work for CCR&R preparing parent package that included resources available for parents. Food Program making copies and preparing material to be handed to providers and VPK Department preparing and labeling the case files for parent’s enrollment.

Early Learning Coalition of Orange County, Orlando FL

From July 21, 2014 to July 28, 2014

Job Duties: Clerical work such as filing, sorting, reporting and labeling for the Early Literacy Program, Human Resources, and Procurement & Accountability Department.