ERP condultant Engineer
Resume:
Amjad Abdalla Ali
+965-******** • +965-******** • *****.*******@*****.*** Personal statement
I would like to apply for a position to pursue my career in a new environment, looking for a challenging position in prestigious organization. Provides an opportunity for growth. Education
The Open University - UK
(2017 – expected graduation year 2020)
MSc. In Computing (Information Security And Forensics) Notable Modules - Information Security, Digital Forensics, Project Management, Network Security, The MSc Professional Project
Arab Open University - KWI
The Open University - UK
(2007 – 2015)
BSc. (Honours) Information Technology and Computing (ITC) programme Notable Modules - Data Structures And Algorithms, Software Engineering With Objects, Networks, Web Development Using PHP And MYSQL Jazeera Airways Training Center
(2012 – 2016)
Safety management system
Crew resource management
Skyline Institute
(2008 – 2009)
IATA - UFTAA
Airport Operations, Passengers Handling & Cabin Safety Basic Air Fares And Amadeus Reservations
Al Najat Private School
(1999 - 2007)
8 GCSEs, grade A-C including Maths and English
Work Experience
IT Manager, Dar Al Khalij Holding Group co. k.s.c.c. Kuwait.
(April 2016 – Present)
Key results:
• Participate and contribute to crafting a strategy and developing tactics to achieve company targets, Apply all services development by using ITIL and ISO 9001.
• Reporting to top management to provide Data Center services and IT Infrastructure services for DKHG group and Kuwait Municipality project.
• Developing and maintaining a disaster recovery plan.
• Ensure databases, infrastructure services and application services are secure.
• Provide technical recommendations for new equipment and services to purchase and work with various vendors for procurement.
• Provide expert technical leadership to staff resources responsible for systems infrastructure, communication technologies.
Flight Attendant, Jazeera Airways. Kuwait.
(July 2012 – February 2016)
Duties include:
• Coordinating, prioritising, and performing safety and emergency procedures set by the Directorate General Civil Aviation (DGCA) and Safety Emergency Procedure manual.
• Effective Time management and prioritisation of customer service requests, which involve direct customer contact and spontaneous decision making.
• Coordinating and maintaining communication with senior crew and Cockpit crew and using Crew Resource Management as an effective tool in the process.
• Attending meetings and undertaking specific office or ground duties as and when required.
• Proficiency in handling onboard sales of catered products. IT Area Sales Manager, CAP Solution Company. Kuwait.
(March 2010 – May 2012)
Duties include:
• Experience of managing KPIs and performance management.
• Proven track record of increasing sales and turnover.
• Experience of processing sales enquiries to a successful conclusion.
• Commercially and operationally minded.
• Able to inspire store staff to keep ahead of the competition.
• Knowledge of working with brands and their guidelines.
• Responding to and comments and resolving customer complaints.
• Ability to increase profitability through excellent service and the effective management of retail space.
Hobbies & Interests
A Volunteer in “Kuwait Red Crescent Society”.
A volunteer with “We Care Group” to help children cope with the stresses of hospitalisation. By gathering a party from time to time distributing gift with some activities like panting singing. First Place Kuwait Championship in Red Bull BC ONE Athlete Sport Competition for 2009. Second Place on Middle East Championship in Red Bull BC ONE Athlete Sport Competition for 2010. References
References are available on request.
Personal Details
Full Name
Amjad Akram Mohamed Abdalla Ali
Nationality
Egyptian
Age
27
Date Of Birth
28/05/1989
Marital Status
Single
Place Of Birth
Kuwait
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